Mivi Complaints & Reviews

I hope this message finds you well. I am writing to bring to your attention an issue with my neckband, which was recently repaired at your service center. Unfortunately, after receiving the product, I have noticed that there is no sound coming from the right side of the neckband.
I had submitted the neckband for repair expecting the problem to be resolved, but it seems the issue still persists. I kindly request that you assist me in resolving this as soon as possible, as I rely on the device regularly. I had already raise ticket regarding this. But unfortunately status showing Pending in track from last 10 days.
Please let me know the next steps for either sending it back receiving a replacement. I appreciate your prompt attention to this matter.
Looking forward to your response.
Please find attached invoice copy and product image. Thank you
Best regards,
Name :- Gitesh Bandekar.
Contact Number :- +91 [protected]
Address : Plot No. 46, Sector 7, Koper Khairane,
Navi Mumbai - 400709, Maharashtra.
Product Details :- Mivi Coller Classic D25 - Red
Previous Service Request Number :- 3132706

I placed an order (ID- 50713) of the Bluetooth speaker “Mivi roam 2” on may 18th 2024 and I made online payment using upi. But after few minutes I cancelled the order. The order immediately got cancelled but till now I didn’t get the refund money. I also raised a ticket by ticket number 2831531. I also called them four times they only say to wait . So I have no other choice but to come here for help.

On April 23rd, 2024, I ordered MIVI Earbuds but had to cancel it due to a wrong shipping address. Despite cancelling promptly, I haven't received my refund.

I've reached out multiple times via email but haven't received a satisfactory response or refund update.

I'm disappointed with this lack of customer service and request immediate action to process my refund.

Maine mivi ki website se product liya tha mujhe pasand nhi aaya to wapis kar diya jab maine unse pucha ki kab tak refund milega to unhone kaha ki product milte hi refund kar denge par abhi tak refund nhi mila

Mivi duopods a250 - left side bud is good but right side fitting is not good and volume is less in right side. Mivi commando x9 - sound quality is very bad.
They emailed me to send the photos and I send all the photos 4 times. They didn't even see the photo and they reply again send the photos but I send all the photos clearly.
I want to return the product
I raised ticket in 13. 3. 24 till now my issue is not solved.
Order no. 13214
Ticker no. 2703391

Regarding recent exchange on warranty of tickt id #2657522
After receiving the exchanged product-
Charger is missing and some ear buds covers are there in place of the charger.
The touch of the Left side earbud is not working at all.
Plus some parts of both of the ear buds are opened up.

It is very easy to close the ticket unnessaccary and forcefully without knowing the customer feedback. you guyz have made the process which i didn't see at any organization, you have created your own rules / process and verified so that customer couldn't raise the complaint and if they do so, you can easily reject or ignore through closing the tickets, well ! i understand all this and would like to tell you one thing, don't fool yourself because we are not, do you really thing that soundbar is repaired or you made it more noisy with the distortion sound, team you belongs to this industry and can better judge than a customer, the sound quality wasn't that worst as you made it after repair, i raised a whistle sound complaint as a feedback so that MIVI should improve by getting feedback from the customers, otherwise the 24w sound quality was amazing.

At the end as a customer this wasn't expected from MIVI our Indian company where replacement was required but you repaired and made it worst, now i regret that I raised a complaint and provided my feedback to MIVI.

I wouldn't recommend MIVI, also will escalate it further as much as i can.

Dear sir,

I have purchase mivi home theater dated 08.01.2024 but I'm not able to track shipment ans also not ble to cancel this product. I'm constantly trying to connect customer support but I'm not able to connect. Kindly intervene in this case and refund my money back.

Regards
Vijeysh chawla
[protected]

Dear sir,
I have buy a home theater from mivi dated 09.01.2024 but I'm not able to track the shipment. I need to cancel this product but I'm not able to do so. Also not able to connect customer support. Please intervene in this issue and refund my money back.
Regards
Vijeysh chawla
[protected]

My product hasnt been delivered to me . i had claimed warranty on my product but no action has been taken the status is testing complete for the past 7 days . please get my product processed further

ticket no - 2551036

I have order mivi duo pod K5 from flipkart where as the bud was in 1 gear warranty period when i bought then it was already charged so i use them and was working and when the bettery sound bit low i tried to charge them but they were not able to charge i saw on flipkart review a large amount of people were complaining the same . Also mivi has the worst customer service support ever, yet somehow i manage to put mu product on warranty claim but when it come back from warranty claim it was as same as it was there was no repair or no change at all in the product i am bery disappointed with the mivi support team as they were not very loyal to me

I had a problem with my earpods these are not working properly I can't even hear the sound from that the voice from the speakers are tooo low I think the mobile speaker is 100 percent 💯 percent better than earpods so please help me to rectify this problem

This airbuds light fault and Connectivity problem and sound problems

My sister raised a complaint twice to you people without calling back to close tickets, and if we tried calling you, there was no answer.

The worst support that the MIVI team provides,

My Bluetooth is also not charging at the right site. It will take 1 week to collect and send it back in the same condition without repair.

all 3 products defective from the day one

Brought this product in april 2023. In the end of june the volume in both the earpodes reduced drastically. It got reduced by 70-80%. Now the voice is not audible at full volume also.
I contacted the company but they said that the product issue didn't come under warranty.
But according to warranty policy only the physical damage is an exception for what warranty can't be claimed.

This is not due to any physical damage, the product started facing problem in just 3 month approx.

I had ordered a wireless Bluetooth speaker from "Mivi India", the product name is "Mivi Fort S24". And the order date was 28/08/2023 However I cancelled the order within a few hours and the payment mode was " Online". Their website stated that refund will be received within 5 to 7 business days. After which I contacted their customer care several times and all they said was the process is going on and I would receive my refund within a few days but i haven't received any refund till date for my hard earned money[protected]. And thus I hereby file a complaint for the same and expect the issue to be resolved at the earliest. If not done it may lead to some worse consequences. I have attached my payment details and the site order details in the attachments. Please refer to it.

I placed order on 17 sep and canceled arlt same date. But my money is not refunded back to my account till now.
Order no. A[protected]
Amount: 1499

TICKET NUMBER: #2482581
I bought MIVI Duopods M30(black) on[protected].

It is having an warranty period of 1 year. I got an problem that pods are not charging. To claim warranty I contacted MIVI customer service. They took my product on[protected]. Still now they haven't send my product back. When I try to contact them they are not responding properly.

There wasted my time and not sending my product back to me. I have to be compensated for my pods . Thank you.

I am writing to file a complaint against Mivi for a not properly functional pair of earbuds (Order Number: A[protected]) that I purchased on Aug-23. Despite adhering to Mivi's return policy and successfully dispatching the product via Indian Speed Post (EM[protected]IN), Mivi has refused to acknowledge the receipt of the product and process my refund. I kindly request your intervention to ensure a successful return and refund resolution.

Not returning my product back which I gave for warranty claim
I bought MIVI Duopods F60 on[protected].

It is having an warranty period of 1 year. I got an problem that pods mic not working. To claim warranty I contacted MIVI customer service. They took my product on[protected]. Still now they haven't send my product back. When I try to contact them they are not responding properly.

There wasted my time and not sending my product back to me. I have to be compensated for my pods . Thank you.