Mivi Complaints & Reviews

I purchased my mivi f40 duopods from flipkart, after 15 days left earbud stoped charging in case. I claimed for warranty and shipped product to mivi. On email they confirmed my product got repaired. When I received product back i found out that they replaced my original new product with old one with lots of scratches. I raised it with them with all the proofs but they denied the claim. I also raised consumer complaint, then they again asked me to send that old earbuds back, after a month they sent back product same as it is. Now again i asked them where is the orignal new product? and they are saying that they sent back the same product as it was sent to them. Warranty service is pathetic.

I purchased MIVI classic collar from flipkart but it stop working on 24.11.2022 so i complaint to MIVI as it is under warranty i mail to the company and they pick the product and after 10 days arond i get my product But sound is not clearly... after neckband repaired voice is not clear only sound i can hear. I connect again in customer care but now they told me it's normal behaviour.
I almost use this product 7 month at that time this issue is not accured. music and sound is very clear but after repaired through service center voice is not clear then how it's natural behaviour.

My complaint no is - 1237295 and they close my case. What the hell is that.

I heard that mivi service is ridiculous but today i face it.

My sound bar purchased from flipkart on 02/10/2022 but it stop working on 30.10.2022 so i complaint to MIVI as it is under warranty i mail to the company and they pick the product and it reached to them on 10/11/2022 which is after 10 days of complaint after that no reply from company then i call them 10 to 15 times after 2 weeks that is on 24/11/2022 they told me that product is recieved by them and it is with the technician department so told me to wait for few days as their policy is to complet the procees is 7 to 14 working day which got over on 01/12/2022 and now today its 03/12/2022 but still no upadte from the service center my ticket id is 199354 and my name is Ashok Parvi so what to do now, please banned this type of fraud company MIVI is frauding customer who purchase thier product with hard earn money and poor after sales services from the company
Company address is Seminole Electronics Pvt Ltd. 1st Floor, Plot No 29, Road No 76, Jubilee Hills, Telangana, Hyderabad 500033

Hello @mivi, I had bought airpod mivi duopods f60 ENC on 21 August 2022, but after some days it's getting worse that it is continuously remains on after I press the switch as well as I put it in the charging case. I am totally worried about it and I want a solution or else replacement please consider my letter to you

I have ordered the product on 13th November it came the next day 14th November and when i started using it the right earbud was getting disconnected agian nd again similarly the left one started the same problem within same day of delivery i faced this problem so i placed a refund request on theur mail so they are asking for money to ship the product to them why should I pay for the shipping again they have to pickup the product also they are not receiving calls i asked help on their Instagram page they are not responding i commented my reason on their page so they deleted my comment but didn't helped out I'm regretting my decision of buying cheap product by fraud company MIVI
My order number A[protected]

I have earbuds f50 one of the right ear bud do not charging
I hope mivi service is helpful to me
Thank you
My phone number: [protected]

I received my mivi duopodes f60 yesterday from mivi centre and it is not fixed
problem occuring is that the both buds are not working simultaneously{at the same time} they both are connecting individually

Right said wala buds nahi chal raha hai ir

So my warranty period us going to end on 13 oct but in the last week of september my mivi duopods f30 left bud bettery problem arises, so i contact with mivi and they picked the product from my doorsteps. After 15 to 20 days they sent my duopods . But when i recieved i see that my left duopod is dead, it shows no response. So now my warranty period is also over, they are not going to help me. My duopods and money both goes worthless. What should i do? Right bud is working fine but without left bud it is of no use. Please help me

Mera product 10 aug ko mivi wherhouse pahucha tha etne time se na wapis bheja or na hi koi solution nikala kr kya rhe ho aap mivi f40 product
Refrence no 1621047

Mivi is like a fraud company, their products are bad products, and their services even worst. They will not repair/ replace the product regardless of warranty remaining for more than 6 months. They will do it for first time but they will take 2 months time to do it, just to pass the warranty time, but after that no reply of mails, calls

I had bought mivi duopods f40 from flipkart on 28/09/2022 whose replacement date expired on 05/10/2022 and my duopods is not working left side on 06/10/2022 no one from complaint help line Support is not available, what to do and its warranty is one year from the company

I got an issue with my Bluetooth earphones of Mivi. I have registered a ticket for that and they collected the product around 13 July 2022.

The product was repaired in few days after that and still, they have not shipped the product to me. I have mailed them and reminded for approx 10-15 times. They are just responding that they will ship in the next 48 hours.

But it's now been 85 + days. I am tired of them.

I demand my product back or a full refund now.

Below are the details of the product.

Invoice Number: AMD[protected]
Complain ref : 1647834

I had issue in mivi f30 product so I mailed mivi support they sent application form and after filling it I got other mail on same day they sent some trouble shoot method but I mailed that didn't work for me and then they mailed that they arranged for product pickup next day a pickup boy from blue dart picked my product . Number of times I mailed them but one day they replied that you have canceled pickup now can we arrange for pickup and I didn't get any update of my product

I've emailed Mivi about my mivi duopod's charging is draining to fast at the left side, yet no response from them. The warranty claim period ends soon in 15 days.

I had bought Mivi Collar 2B Wireless Earphones and it started giving issues. I had logged the complaint on 27th May 2022 but no one helped. I had done multiple follow up. Everytime, they will say ask to share the address and promised to arrange the pickup. I had shared my address and product details almost 3-4 time but no one picked up the product. Now they are saying the warranty has expired and they can't help. Warranty expired on 31st Aug 2022 however I had logged complaint well within warranty period i.e. on 27th May 2022- One side of Earphone is not working. It is their fault that they kept me on waiting for 4 months until warranty expired and now denying support.

I had order Mivi Duopods A550 on 3rd September 2022. But due to website issue payment was done but order did not got generated but at backend as per said by customer service agent the order was present in draft so i got my Order ID : #A[protected].
Customer support said your order is not succeeded so we will be doing refund within 5 to 7 working days. But again on 10 Sept 2022 i got mail to send details so that they can deliver the product i sent all details then again on 19th Sept 2022, they said we wont be able to do it so we are refunding the amount. Now This was fixed still again on 21st Sept 2022 i got email that send details for delivery. I said that refund is already initiated so they replied it will be within done within 4 to 5 days and i said already its initiated so i wont wait more new 4 to 5 days. So i got reply from MIVI that refund will be processed with 5 to 7 working days. Now they are considering 21st Sept 2022 email as my last email still i haven't received any refund at all.
Customer care support just gives excuses and tells to wait for 24 hrs then again wait for 48 hrs we have made your work as high priority.Its already now a month still no action has been taken.
I want my refund as soon as possible. My amount is Rs. 1299 i want it back.

On 12.08.2022, MIVI Collar Flash One side stopped working. Then I sent an email on 14.08.2022 to the Mivi team with issue info. after a few mail exchanges, they arranged a pickup and shared the tracking No.. Shipped the product they received it on 24.08.2022. on 28th August got this Dear Rj Malic,
Our test engineer have identified the issue with the product.
It has been 30 days. There is no response from your technical team

Ticket ID[protected]

I've complained on mivi email but they aren't replying
Such a careless company for customers

I was already make a complaint and i visit the blue dart office they told that this order was cancelled