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Mivi Complaints & Reviews

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Updated: Nov 4, 2025
Complaints 577
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29
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Mivi reviews & complaints page 9

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S
Sunilpreeti
from Mumbai, Maharashtra
Jul 29, 2022
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I have purchased a Bluetooth headphones from Flipkart within two months left side of ear phone not working properly so I had complaint to mivi but they are not giving the proper response from last two month I am taking the follow up for the replacement no reply I am getting. They are just harrassing the customer
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    Neeraj1239872312334
    from Hoshiarpur, Punjab
    Jul 29, 2022
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    Raised a faulty product complaint on my mivi duopods m40 on 25 May, 2022. They took the product from me on 8th June 2022. I haven't received back the product till date. Whenever i call mivi customer care, they are always saying we will send you this week and the cycle continues. This really has to be my worst experience with any e-commerce website. Strongly recommending everyone not to buy anything from Mivi . Viswanadh Kandula
    Attaching the ticket references here:
    +3 photos
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      CH Keerthi Vardhan
      Jul 29, 2022
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      The delivery agent took my product on july 13 th and it reqached mivi service centre, on July 22 they said they are going to replace a new device within 48 hours, but untill now no response i cant connect to the customer care
      PLS HELP ME
      +2 photos
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        Y
        Yogesh Khatodiyaa
        Jul 29, 2022
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        Address: PLOT NO.21, HARDWARE PARK, NEAR THUKKAGUDA VILLAGE HYDERABAD TELANGANA, HYDERABAD, Telangana, India, 500005
        Website: mivi.in

        I shipped a product Mivi Duopods by courier arranged by team because i was facing multiple issues with the product, they were continuously contacting me through email support @mivi.in pickup was arranged by smartr express, package had picked up by addulla but not shipped me again. It was scam of mivi. Please help me to refund or return my package.

        Customer name - Sachin Yadav / Yogesh khatodiyaa

        Mob [protected]
        +1 photos
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          D
          D.
          Jul 28, 2022
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          I had complained about an issue with my Mivi Duopods F30. After many emails, managed to get my product dispatched to the Mivi warehouse. After tons of emails and more than a month, I got an email saying, that the product has been repaired and would be shipped within 48 hours. It's been 6 days and no update at all.
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            J
            Joyce Pinto
            Jul 28, 2022
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            Bluetooth headphones are not working

            I have sent Bluetooth headphones for replacement on 9th June 2022 ( which is been collected without my notice).
            Its more then a month no reply from your end.
            I want my money back or any new headset...
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            A
            Abhi9172
            from Aurangabad, Maharashtra
            Jul 27, 2022
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            Address: Sansar nagar, Near dhule hospital kranti Chowk police station road Aurangabad

            I had register my complain 15 days ago but mivi does not respond... Mivi customer service is very bad and slow... My ticket no. Is( [## 1643407 ##] ) . My two side headphones totally not working.. Please help me to resolve this problem.
            +1 photos
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              G
              Garima121
              Jul 27, 2022
              Resolved
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              Resolved

              Regarding ignorance of product issue

              My mivi collar flash was having an issue, I write an email for that and i got an email from mivi to fill the details for the warranty thing and details of the product, and after that another email was there to arrange for pickup and acknowledge them after pickup, Pickup was done but no updates after that, They are not replying to any mails and any calls, it's been 5 days since pickup of my product, i certainly need an action asap...
              +2 photos
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              S
              Santanumohapatra
              from Cuttack, Odisha
              Jul 26, 2022
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              Address: Patara sahi,collage square, Hotel vijay lane, back side of maa mangala temple
              Website: Flipkart

              I've collar classic wireless earphones.i purchased it on 8th of March from Flipkart..now this is showing some problem in this..one side of that earphone is not working totally.. now I want to replace it.please do this..it's urgent and needful..
              Regards
              Shree Mohapatra
              [protected]
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                M
                minnoo singh
                Jul 25, 2022
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                Ticket No[protected] No response from mivi support team it's been 2 months they are not return my bluetooth device sent for repairing under warranty
                AW no [protected]
                Parcel got successfully sent I received the confirmation email.
                +1 photos
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                  O
                  Omkar Arote
                  Jul 25, 2022
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                  I had sent my product to them on 24 june for repairing them email me that there is some problem with ther logistics so they tell me to wait 14 to 15 days
                  But now its been more than 1 month i had give my product to them they are not responding to the calls and emails my ticket no. Is [#1591372]
                  Plz help me solve my problem about this
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                    M
                    Mohit Prajapat Abu Road
                    from ABU ROAD, Rajasthan
                    Jul 25, 2022
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                    Address: Seminole Electronics Pvt Ltd. 1st Floor, Plot No 29, Road No 76, Jubilee Hills, Telangana, Hyderabad 500033

                    I purchase a Mivi f30 duo pods earphone but i suffer issue with product so i claim warranty but the product i received is worst than the previous condition. So I again claim warranty and sent product to Mivi Mivi sent me mail on 7 July 2022 but I was already 25 July 2022 I did not receive any update for product dispatchment. no proper answers please help me out.
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                      PRADEEP KEDIA
                      from Mau, Uttar Pradesh
                      Jul 22, 2022
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                      Address: Seminole Electronics Pvt Ltd. 1st Floor, Plot No 29, Road No 76, Jubilee Hills, Telangana, Hyderabad 500033

                      I have sent my mivi duopods M20 for repair in mivi service center but after 2 weeks of receiving that they have repaired my product I haven't got any update of my shipment
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                        R
                        Rusty08
                        from Mumbai, Maharashtra
                        Jul 21, 2022
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                        I have bought Mivi Duopods F30 with 42 hours battery Fast Charging TWS Bluetooth on 17th Jan 2022. Initially i didn't faced any issues while charging.However, the claim of 42 hrs charging doesn't not working for me. The product is purchased from Flipkart with OD[protected]. The product is already been registered for warranty. After several follow up the product has been picked up on 18th may. Since then the product is lying with them. And on 2nd July they have sent an email stating Our test engineer have identified the issue with the product.
                        We have fixed the issue.
                        Your product will be shipped from our warehouse with in 48 hours.
                        We will share you the tracking number after the product is shipped. Weeks passed they are no responding on emails It's very annoying.
                        Sep 13, 2022
                        Updated by Rusty08
                        4 months passed. Not yet resolved. The keep on sending the standard template reply on emails.
                        Pathetic customer service
                        Oct 28, 2022
                        Updated by Rusty08
                        They keep on sending the same template and no actions has been taken so far. Will this get resolved ever.
                        How long it will take to resolve my issue.
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                          Monit Sihani
                          Jul 20, 2022
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                          I've lodged a complaint regarding my faultu product just after 2months o[censored]sage and they stills haven't given me the good product. I've been trying for 7 months
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                            S
                            Jul 20, 2022
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                            Address: 71,A, Railway colony Bundi
                            Website: Mivi

                            My product is not charged and not running so I want to replace this product or repair this earbuds
                            +1 photos
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                              A
                              Anku515
                              from Faridabad, Haryana
                              Jul 19, 2022
                              Resolved
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                              Resolved

                              On 27 May 2022 I Sent My Mivi Duopods To mIvi Service Center. On 7 Jul 2022 I Received A Mail From Mivi That My Product Issue Resolved And It Will Shipped Between 485 Hours But 19 Jul 2022 Till No Information Received Regarding My Shipment.
                              Jul 28, 2022
                              Complaint marked as Resolved 
                              After complaining on consumer complaints forum they reply my email and between 3-5 days they shipped my product and provide me shipping id.
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                                N
                                Niranjangavali
                                Jul 18, 2022
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                                I didnt get my product after warranty

                                Website: www.mivi.in

                                So I had applied for my warranty on 14th May and they picked up my earphones within two three days and assured .e that i will receive it within 15 days, now it's been 2 months i have called them multiple times their customer service is the worst and they just keep changing the dates but not repairing my product nor delivering it to me and im also thinking of suing MIVI in consumer court pune.So MIVI if you are seeing this pls deliver my earphone...
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                                Alfiya Ansari
                                Jul 18, 2022
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                                Address: plot no 8 room 47 lotus colony shivaji nagar govandi mumbai 43.

                                My self alfiya ansari, I have purched Mivi Collar from amazon on 14th dec, 2021. I found an issue with that product ., no one picks up the phone.

                                My order number :[protected]
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                                  D
                                  Dashrath Kanzariya
                                  Jul 17, 2022
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                                  Not resolved my mivi collar flash neckband issue and not reply my mail message my order pickup last 15 days but not repaired my neckband and not reply my email very bad experience please do not buy mivi product.
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