[Resolved]  Brands4cheap — Didn't replace the mobile

Address:Maharashtra

I ordered for the HTC surround from brand4cheap. But when i recived that mobile already it has some marks and it uses to restart always and its storage card is damaged so i returned that their service center at mumbai called infiglobal, they received that through professional courier and its tracking number is PRO255807, but they are not replacing mobile and giving me any information.


The following is the order details:
Thank you for shopping at brands4cheap.com This is your electronic order confirmation for purchase/ order no [protected]

Please save it for future reference. You will need this should you wish to contact us in relation to this order.

Thank you for authorizing payment for the amount Rs.10999.20 being the total order value.
Details of your Order

order no [protected] ; Deliver to [protected] ;Order Date- 03-Dec-2012 15:08:59 PM IST

Order Confirmation Number: [protected]

Deliver To:
chetan.s
IBM, Embassy tech zone rajeevgandhi infotech park HInjevadi 2nd phase pune
Pune 411057
MAHARASHTRA
INDIA

Bill To:
chetan.s
IBM, Embassy tech zone rajeevgandhi infotech park HInjevadi 2nd phase pune
Pune 411057
MAHARASHTRA
INDIA


Payment Summary

Payment Method: COD
Quantity Product Unit Price Net Price
1 HTC SURROUND Rs. 10999.20 Rs. 10999.20








Purchase Summary

Subtotal: Rs. 18332.00
Shipping: Rs. 0.00
Tax: Rs. 0.00
Discount: Rs. 7332.80
Order Total: Rs. 10999.20



Please note that all orders are subject to stock availability, and orders are typically shipped within 3 to 5 working days and take additional 1-3 working days of shipment time. For some destinations the shipment time may be longer, as mentioned in our Shipping Policy. During the sale period, some orders may take longer for delivery.

We will notify you when your order is shipped. In the unusual event that any item you have ordered is physically not available, or not in a condition to be shipped to you, we shall inform you accordingly, and cancel the item(s) from your order. In such cases your credit card will not be charged. Please see the Shipping Policy on our website for details.

We value your business. Hope you enjoy shopping with us.

Kind Regards,
brands4cheap

WWW.BRANDS4CHEAP.COM is committed to your satisfaction. If you have a question about your order please contact our Customer Care Department at[protected] or e-mail us at [protected]@infiglobal.com

contact person - Harshali [protected]
Copyright © 2012, WWW.BRANDS4CHEAP.COM


And proof of returning mobile is as follows:

Receiver HARSHDA Relationship/Designation STAFF
Signature/Stamp STAMP Contact No. [protected]
Date Tuesday, December 18, 2012 DRS No DVPL12995092
Time 13:40
Status DELIVERED
Forwarding Details
Date/Time Activity Major TPC Station
Dec 18 2012 16:13:17 DELIVERED MUMBAI - VILE PARLE
Dec 18 2012 10:48:01 Despatched to MUMBAI - VILE PARLE-KE2 MUMBAI - VILE PARLE
Dec 18 2012 09:10:34 TAKEN FOR DELIVERY MUMBAI - VILE PARLE
Dec 18 2012 08:17:29 Despatched to MUMBAI - VILE PARLE-KE2 MUMBAI - VILE PARLE


From
Chetan.S
[protected]
pune
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi this Sales person from Brand4Cheap, here i want to acknowledge all viewers contact Number has change, kindly contact for all issue to me(Sandeep Shah). contact:[protected]
I have made a big mistake by ordering from brands4cheap.com

First of all I got a wrong shipment and when i called the customer care(who never pick up the call in first ring, you have to call 10-12 times), I talked to Ms. Sheetal on 8-6-13 and 10-6-13 and she confirmed me for the reversal within 2 days.

So but it din't happen, I again called today, 12-6-13. again same thing was said. I can say say confirmly that same message will be said again when they will be called again, afterall they are trained to...

If you are not acting professionally, why the hell you are running a service oriented business, and looting the hard earned money of people.

I ordered Desire foot massager and some local massager which is totally different product was shipped.

When i asked to check and pay for the product, the delivery boy refused to do so.

What message are giving by your actions, do let us know...

Felt it better to donate to poors than to but from Brands4cheap.com, who are really acting cheaply...

product not delivered in 4 months

I ordered a samsung mobile phone on Order Date: 27.10.2013.But this product is still not delivered.Tried with mails / phone but not a single response yet.
Message:
Hello sir, My order fo samsung A 687 mobile
Order No [protected]
I received mobile 27.5.13 2.30 pm this mobile box opening & mobile charger not & mobile pannel is no headset & mobile is second hand u r website cheated me 27.5.13 4.30 pm i will sent first flight courier T74444304 this mobile return to mumbai address ur recived to 29.5.13 response no i will angry for u my money cheating refund my amount i will compliant for u website this day 5.8.13 not refunded my money 3500Rs cheated. Friends Do Not Purchase any products Brand4CHeap.com this website No1 Cheating website
dea cheating pannurathuku business pannugada cheating dogs.

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