[Resolved]  Swipe Telecom — All-In-One Table - Not Serviced from 4 Months

Address:Gurgaon, Haryana

Hi, I had purchased an all-in-one tablet online on 03 Jan, 2013 for Rs.11, 999/-. from www.swipetelecom.com. After receiving tablet, I started to use it & found after just two day that it was not able to start & completely down. Then I called in customer care, & asked to replace the same as it was new product. But they advised me to take tablet in nearest Service Center. I went there & the person in service center requested me to leave table there for 2-3 days. I got my tablet working but was not satisfied. Many times tablet has shown battery level high to low (e.g. 84% to 12%). Again I have given my table in Service Center on 3rd June & I received lots of excuses from service center & customer care in SwipeTelecom. I am following them on email & every time I got in reply e.g. my table is in process for repair, it will take 15-20 days. I requested to replace but it is refused. More than 4 months have been passed but no immediate action taken by Company, even after writing to CEO of Swipetelecom.
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Aug 14, 2020
Complaint marked as Resolved 
Swipe Telecom customer support has been notified about the posted complaint.
Nov 26, 2013
Updated by VishalSindal
After my last post on Nov 6, there is no response/action. Neither from Swipe Telecom nor from Support Team of Consumer Complaint Team :(
This happens only in India :(
Complete fraud with consumer...
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After no. of attempts & even after complaint in comsumercomplaints.in to get my tablet back, I am quite confused what to do & what to do not.
It really big & open fraud with consumer. I suggest everyone who see my post that always go with brand name only, there may be delay in case of complaint but yes you will get response at least. Do not buy any product from Swipe Telecom.
Hi VishalSindal,

We are trying our best to answer all your queries. Your trust is o[censored]tmost importance to us. Do send us your Name and Contact details at [protected]@swipetelecom.com. We will get back to you shortly.

Regards
Swipe Telecom.
Yes vishal !

Same here ... worst service ever ...

Even i got trapped with swipe product ..

Dont buy swipe products with known mistake

This is a bogus company.

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