Monster.com — Poor Service

Address:

400064

A very bad experience with Monster.com, we are a consultancy firm where we provide jobs to candidates through our portal i.e. Monster.com, wherein we have paid and taken the database by paying Rs.14, 250/- as first installment on 24th September 2015 and remaining three post dated cheques for Rs.14, 250/- dated 24th December 2015, 24th March 2016 and 24th June 2016. After using it for the very first month we had told the Monster.com team about the dissatisfaction as we were not getting candidates at all and what every candidates we were calling were not worth calling for. After asking help from the team, nothing was done. Second post-dated cheque got cleared, but during the third cheque, we had requested Dayala, Naveen there we are not getting any candidates, so either help us or we will do stop payment of cheque for which we got a mail saying we cannot do stop payment, but the mails sent for helping us out to get the candidates database no reply. We had also given the required job description and kept reminding him, he kept writing back there is some issue with back end IT team and the issue will be resolved soon, but again no help.

And now they are demand us to pay Rs.28, 500/- of the next post dated cheques without even helping us out to get the data base for which we have already paid Rs.25, 000/-.

We are new consultancy firm, and we do not have that much fund to give away our hard earned money for nothing, also our business is not running well (specially due to poor service of Monster.com).

A mail from Tadepally, Srinivas is received regarding litigation to pay the money and that our services has been suspended, but no mail regarding how to improve and help us.

This only shows that big name mean they will only charge money without helping their clients in need. I will never recommend Monster.com even to my enemies.