Moto TPSL — unauthorized credit card transaction

Address:Faridabad, Haryana, 121006

In my hdfc credit card for the month of jan'17, there is a transaction of rs 2, 500/- in the name of moto tpsl. The transaction date is 4th of january, 2018. I did not do the transaction. I did not even receive any otp. But now when i have received the bill dt 06th jan'18, i see this fraudulent transaction.

I request you to please find the details and arrange for refund of the amount of rs 2, 500/- to my credit card.

My e-mail id is [protected]@yahoo.in.

As this is a public platform, i am not giving any other detail here. Please let me know what other details needed to enquire further.
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Dear Customer,

I request you to share your card number, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Skmnc's [Complaint's author] reply, Jan 16, 2018
Sir,
I have replied from my e-mail id to verify if " [email protected] " is the official e-mail id of hdfc bank. Before sending all the datails you have asked for, I would like to be very sure of the genuinity of the id .

Also which ref ID should i send and what does it mean by TTU (protected)
Nidhei

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    Faridabad
    Haryana
    India
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