Mr Fit Tracker — refurbish & damaged product

Address:	Mr. Fit, Ground Floor, C-63, Sector 2, Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.fittracker.in

Order No.[protected] Dated 10.06.2019
The product seem to used, The manual given in the box is print copy on white paper. not the original booklet. Very next day I contacted customer support, the lady told me to write an email to [protected]@fittracker.in and [protected]@fittracker.in. for the refund and return. I did write an email very next day. this is within 3 days after receiving the product. However there is no response from the fittracker team. Now no one is picking up phone no email replies. NO sales person, nor the customer support.
I’ve been trying to contact you ([protected]; [protected]) since[protected], no response. IVR says to press 2 for customer support. However no one pickup the call. [protected] is switched OFF.