Mr. Quirk — there is no response ant it's almost 18 days and i haven't got my delivery my order no is #38353

Almost 18 days and i haven't got my package, they don't even reply, there online chat system is not working i have mailed them many then also no reply, i paid the money by my debit card plzz take a look on this issue, and also they never msg or mailing me for that they having a issue regarding delivery and not also refunding my money back plzz take a look i have paid almost 650 for clothing