M/s New Uttarakhand Textile Development Corporation, Waterfall, Sadiayatal , Nainital 263001 — Item returned in the shop on assurance of refund but did not return money

Address:

M/s New Uttarakhand Textile Development Corporation, Waterfall, Sadiayatal , Nainital 263001

We travelled to Nainital from Bangalore on 03/04/2023 and the driver took us to the shop
M/s New Uttarakhand Textile Development Corporation, Waterfall, Sadiayatal, Nainital 263001
We purchased few items worth 34000/- and one among the item was a Pashmina Sweater(which they convinced us) cost 5450/-. I had to wear that sweater for an hour the same day and then i realized the item is of very very cheap quality and i got cheated. I went to the shop just to return the item and the shop boy named Shankar assured they will refund the amount and collected all my bank details. But the fraud people couriered the same item to my address instead of refund. When i called them they are not ready to refund money. How can a common man be cheated like this . Can somebody please look into this issue .Its my hard earned money