Municipal Corporation Of Navi Mumbai — Conductors denying phonepe scanner for paying fare on AC buses

Dear Sir/ Madam
This is to bring to your kind notice that in Ulwe to nerul bus route many of your AC bus conductors directly deny for phonepe scanner, as per government phonepe services has been started in all AC buses to avoid change problems of big notes ( Eg 100, 200, 500 notes ) and its also easy for a smooth functions on bus fair services. NMMT has already done marketing on all Ac buses to pay fair through phonepe
But when customers ask for scanners conductors deny that we don't have scanners, but this time I have taken the bus registration number to track this issue( Bus number MH43BX 0497 )
Requesting to please look into this issue