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Shopify Complaints & Reviews

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Updated: Mar 16, 2026
Complaints 270
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9
Unresolved
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Shopify reviews & complaints page 10

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N
Narendra Arya
Dec 24, 2021
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Hello,
I have ordered 1 jacket from myshopify.com and I tried to contact them, but no response from their end. please check this. I am afraid to pay online and not get the product.

KingFashion.in
ORDER #1056
Thank you for your purchase!
Hi Narendra, we're getting your order ready to be shipped. We will notify you when it has been sent.
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    S
    Sijo Elinjikkadan
    Dec 18, 2021
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    Address: [email protected], WEWORK, EMBASSY GOLF LINKS,CINNABAR HILLS SY#13/2 Location #8, Challaghatta Bangalore Bangalore KA 560071 IN 
    Website: nutsvilla9.myshopify.com/60573417643/orders/87c7e888aa250b1c0490ee370cf6f304/authenticate?key=76376823fbdb655d124a6d01b87ddaa8

    After payment I recieved a message:
    "Hi Sijo, thanks for your purchase of Rs. 399.00 from nutsvilla9! We'll notify you when it ships. View order (#1189):Â https://nutsvilla9.myshopify.com/[protected]/orders/87c7e888aa250b1c0490ee370cf6...

    Above link they provided is not working and I have tried reaching shopify help center they have replied that they are not responsible for the shops listed under their site. Here is the reply I received from shopify help center:

    "Ram (Support Advisor): Hi Sijo, how are you? Appreciate your time in reaching out. Got your message above, and I'm sorry to hear that you're unable to track your order. This is indeed very alaraming considering that you've spent your hard earned money. However, before anything else, I would like to humbly set your expectation on this situation. Shopify is the service that some shops use to build their website and shopping cart. We don’t ship or manage the stores’ inventory or orders. Each merchant’s shop is an independent business and they are responsible for running their business (fulfilling orders, etc). We are simply the company that provides the coding behind their website"
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      S
      Sayali Runwal
      Dec 12, 2021
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      Website: raziyafab.myshopify.com

      Hello, I have ordered 2 dresses from https://raziyafab.myshopify.com/ and I tried to contact them, but no response from their end. please check this. I am afraid to pay online and not get the product.
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        J
        Jai2301
        from Navi Mumbai, Maharashtra
        Dec 9, 2021
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        Address: Mumbai City, Maharashtra
        Website: easybuuys.myshopify.com

        I had placed order on easy buuys shopify website for shirt. I had made the payment but i still have not recieved the product.

        It has been 3 weeks but still no response. Please help me with this issue.
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          S
          Shaikh Rushda
          Dec 8, 2021
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          I don't like my parcel
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            S
            Shashi.archi
            from Gurugram, Haryana
            Dec 5, 2021
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            Address: Gurgaon, Gurgaon, Haryana
            Website: Floatmode.in

            I had ordered two flower pot from this website called "Floatmode.in" they were using Razorpay payment gateway. Received an order confirmation on mail, but when I tried to track the same second day, the website could no longer be accessed. Tried writing to them to enquire about it, but have received no response, neither have I received the product or any further communication. Infact their support email is not working. The order was obviously prepaid.
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              A
              Anupama 1972
              from Delhi, Delhi
              Oct 24, 2021
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              Website: myshopify.com

              I had made a transaction of Rs 2433 on myshopify.com for purchase of dryfruits . I did my trasaction through Razorpay. It was done on 21/1021 . I am attaching screenshot of transaction sent to me on my mail id [protected]@yahoo.co.in. Stop this transaction on urgent basis if not done . This may also stop other people to be cheated. Thanks
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                L
                Lucky112233pp
                Oct 24, 2021
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                Website: shopify

                I have order a jacket but accuratecards dont reply a eemail and also thev havent dilevered a material
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                  S
                  Sam Dabhade
                  from Pune, Maharashtra
                  Oct 22, 2021
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                  Website: Myshopify.com

                  On 17 Oct 2021 i bought Shirt from myshopify.com ( Advertise seen on Facebook) i made payment with Gpay money debited from my account but product not delivered.
                  Product not Received yet
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                    D
                    Diya Maria Solomon
                    Oct 21, 2021
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                    Website: shoppershopie.myshopify.com

                    No response from the site in the email id provided
                    No update on the product even after a week of order
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                      M
                      Maddybaby
                      from Kattumannarkoil, Tamil Nadu
                      Oct 19, 2021
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                      I ordered blender with stainless steel set that item price is 499 /- October 13th I ordered that items received a message and shipped on October 14 but still didn't received item and no message .once again I visited website its shown this store is unavailable
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                        P
                        penchalakumar kacchepalli
                        Oct 16, 2021
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                        Address: Mumbai
                        Website: care-easyshop.myshopify.com

                        I have ordered baby cloths from myshopify website and order total is 1436.74 but now site is not opening it's completely fraud website.
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                          N
                          Nisha Ma
                          Oct 12, 2021
                          Resolved
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                          Resolved

                          Website: CropShop

                          The order has been made on 22nd september I waited for it to get shipped, but today is 12th October and still I don't have my order shipped. I contacted the seller and they earlier said to wait for 10-12 days and when I again mailed them after 15 days they said they don't have it available will refund. But I haven't yet got the refund back, please look into the issue ASAP.
                          Oct 17, 2021
                          Complaint marked as Resolved 
                          The refund was made duely.
                          I will not get my order your service is so bad. Where is my product just anwer me you will just for earing money not to give best service your online platform doesn't work in future if you do this same for everyone
                          Suman Kashyap batch -2's reply, Jun 28, 2022
                          Just give my order if you can't do then refund money to me
                          ashokbtech07's reply, Oct 6, 2022
                          kindly lodge complaint below for free

                          In addition to reporting unauthorized electronic banking transactions to the bank, also report the incident to National Cyber Crime Helpline,
                          ​​​​​​​Report the incident to National Cyber Crime Helpline Number at 1930

                          Report through online portal at https://cybercrime.gov.in/Webform/Crime_AuthoLogin.aspx (https://cybercrime.gov.in/Webform/Crime_AuthoLogin.aspx) or http://www.cybercrime.gov.in (http://www.cybercrime.gov.in)

                          Note: If your complaint is against fraud committed by a seller of goods then, in addition to filing the complaint here, you should also immediately contact the payment gateway (e.g. PayTM, PayU etc) and demand a refund. This is called a chargeback. The payment gateway will block the payment to the fraudulent vendor and return the money to you.

                          or

                          kindly lodge complaint in below with paid services as Rs 825(we can get back from fraud merchant)

                          https://www.onlinelegalindia.com/services/consumer-complaint/
                          I am kavya, I ordered combo of 3 premium cotton check shirts @249/_. I paid the amount also. The service too too bad.Where is my product don't do such type illegal activity and cheating.Either I should get my product or refund my money back immediately.
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                            1
                            17041988
                            from Delhi, Delhi
                            Oct 6, 2021
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                            Hi,

                            I received dirty clothes instead of two suits.
                            Moreover when I called Krishnashi customer care they sent code to asked to say. That shop is fraud and moreover they tried to empty my account number.kindly take an action to close this app. They are cheating.
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                              N
                              Nam bhor
                              from Chakan, Maharashtra
                              Oct 5, 2021
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                              Address: Pune, Maharashtra
                              Website: www.shopify.ca

                              I had ordered to above progressive glasses plus 3 number but they wrongly delivered plus 2 number glasses and paid cash against delivery. Later I sent screen shot and emailed all the matter but they written me by mail, they will be look into this after 4 weeks later. Time of four weeks over but they didn't replace glasses nor refunded me any amount.
                              So I have to complaint this matter to get me right glasses or refund the amount paid.
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                                A
                                AkhileshPrasad
                                from Bengaluru, Karnataka
                                Oct 4, 2021
                                Resolved
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                                Resolved

                                Website: girlpinkposhak.myshopif.com

                                Dear Team,

                                I paid amount for 5 step kitchen rach i.e. 899. On Sep 26th. And there is now show off delivery n site also missing n their ID is girlpinkposhak.myshopif.com.

                                Tried to reached their email address [protected]@gmail.com. but no luck.

                                Shopif needs to take serious action for the same.

                                Regards
                                Akhilesh
                                Oct 4, 2021
                                Complaint marked as Resolved 
                                Product is not delivered
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                                  M
                                  Muppidathi Mupps
                                  Sep 30, 2021
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                                  Address: Surandai

                                  I order sony ear beats headphone but I receiver local head phone
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                                    V
                                    Vel58
                                    Sep 30, 2021
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                                    Website: crop-shop9.myshopify.com

                                    Hi I placed an order and paid the amount but it was not delivered

                                    Hi Vel, thanks for your purchase of Rs. 995.00 from Crop_Shop9! We'll notify you when it ships. View order (#1052): https://crop-shop9.myshopify.com/[protected]/orders/4f2a14b1e16d1902bca15f5f031c...

                                    Text STOP to unsubscribe.
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                                      A
                                      Abhilaasha Choudhary
                                      Sep 21, 2021
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                                      I had placed an order and paid for the same but not received and none of the emails are responded.
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                                        J
                                        Jassaji
                                        Sep 11, 2021
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                                        I ordered shirt but not received yet
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