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Shopify Complaints & Reviews

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Updated: Mar 16, 2026
Complaints 270
Resolved
9
Unresolved
261
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Shopify reviews & complaints page 13

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P
Parnika Dhiman
Mar 8, 2021
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Address: Mumbai
Website: [email protected]

I purchase a product from jhansstore it is one of your business substitute but I didn't recieved that product which is kind of fraud from your side .I mailed as well but no-one replied .you are destroying our faith on online sites .we are well educated and this is causing violation of consumer protection rights . It would be good if you deliver our product on time
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    P
    Priya Saw
    Feb 19, 2021
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    HI Shopify,

    Could you please help to get the refund from 2 vendors,

    1. TrishaSilk - I did not receive the product and paid 825 rupees while placing the order, request you to please provide the money back and you are associated with the trishasilk

    Order TS4200012 confirmed
    Inbox

    Trisha Silk
    Jan 28, 2021, 2:07 PM
    to me

    Trisha Silk
    ORDER TS4200012
    Thank you for your purchase!
    Hi priya, we're getting your order ready to be shipped. We will notify you when it has been sent.


    View your order
    or Visit our store
    Order summary
    Sandcastle Beige Zari Woven banarasi Silk Saree × 1
    Rs. 825.00

    Subtotal

    Rs. 825.00
    Shipping

    Rs. 0.00
    Taxes

    Rs. 0.00
    Total

    Rs. 825.00

    2. catwalk : product received but 3rd quality in every perspective.. i emailed multiple time, but vendor did not responded i need 799 rupees money back

    A shipment from order CWS3382 is on the way
    Inbox

    Cat Walk Saree [protected]@gmail.com via shopify.com
    Tue, Feb 2, 9:47 AM
    to me

    Cat Walk Saree
    ORDER CWS3382
    Your order is on the way
    Your order is on the way. Track your shipment to see the delivery status.


    View your order
    or Visit our store

    Ekart tracking number: ITLC[protected]

    Items in this shipment
    maroon color banarasi silk saree with white blouse × 1

    ============
    we all are very free to place online request, please work with genuine vendors.

    Please release this amount 825+799 back and let me contact via gmail address in case of any queries .

    email address : priya.k.[protected]@gmail.com

    Regards,
    Priya Saw
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      C
      Chemistry World by Neha Shukla
      from Kāmārhāti, West Bengal
      Feb 6, 2021
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      I had ordered two products worth rate 830 on 21 Jan...from a website link is
      https://wonderfulldeal.myshopify.com/
      But I did not get the product ...the website is also not present
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        X
        Xxxxxr
        from Rania, Haryana
        Feb 3, 2021
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        Website: mylyrashine.myshopify.com/collections/all

        I ordered set of activewear and received some cheap quality legging . Tried to contact sender but the number and email provided is not registered.
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          G
          Gupraga
          Jan 27, 2021
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          Razor pay 700 rupees done.
          Product nOt delivered
          No response to mails
          Website is closed
          Face book is promoting fraudsters.
          Action need to be taken on shopify me and Facebook combinedly.
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            L
            lajeesh
            from Bengaluru, Karnataka
            Jan 21, 2021
            Resolved
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            Resolved

            Website: www.shopify.com

            Promoting online fraud business models which is created and published on social platforms to misdirected the people to get their money.

            I lost my money purchasing an item online. Without realizing the company itself is fraud.
            https://shoos-hub.myshopify.com/

            Once I started receiving advertising I noticed it's online fraudulent.
            https://www.shopify.com/ this is the site which is promoting the same.

            I don't mind the money which I lost but if in India we promote this kind of platform which can easily fool people then it's a big issue.
            Jan 22, 2021
            Complaint marked as Resolved 
            I haven't received any mail or calls, or refund how are u supposed to close or try getting it resolved?
            Jan 22, 2021
            Updated by lajeesh
            Complaints haven't been resolved.
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              K
              kraghurao11
              from Hyderabad, Telangana
              Jan 21, 2021
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              Address: https://racer-zone.myshopify.com
              Website: racer-zone.myshopify.com

              I Purchased a cycle from the site https://racer-zone.myshopify.com
              on 24 Dec 2020, for Rs.2799.
              I received order & payment confirmation email.
              But never received any other update. No response to the emails also
              Now the site itself is not working
              Jan 21, 2021
              Updated by kraghurao11
              Item never got delivered.
              I ordered from the same store but never received the product.
              Now the store is closed and the seller as well as shopify is not responding to the mails.

              Order nu: 1062
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                S
                Sarah S Khan
                from Aligarh, Uttar Pradesh
                Jan 21, 2021
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                Address: Abul fazal enclave
                Website: royalchild.in-myshopify

                I had ordered a sweater from royalchild.in myshopify of Rs.600, they sent me a mere stole and since then I'm complaining, writing mails.everyday, but they dont respond and do not send anyone for return. They are hoax. My order no. Was 2553
                Jan 21, 2021
                Updated by Sarah S Khan
                It is not.resolved
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                  P
                  Praneeth_Raju
                  from Visakhapatnam, Andhra Pradesh
                  Dec 11, 2020
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                  Website: india-today-deal.myshopify.com

                  Https://india-today-deal.myshopify.com
                  Above link is the website portal of the shopping site in which I ordered airpods for 4990rs.
                  After 1 week I received the product by COD and at the opening hour itself right AirPod is not working . After so many trials for switching it on and off, left AirPod also stopped working.
                  I searched for the website immediately to complaint but the website is not opening.

                  Please help me out with the issue and let me get the refund amount for the product as soon as possible.
                  Also raise a cyber complaint on that website for looting the money by illegal websites.
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                    S
                    Shivendra Kishore
                    from Powai, Maharashtra
                    Dec 8, 2020
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                    Product not yet delivered. Order had been placed on 5th of October 2020.
                    Oder no #1140
                    RS. 999.00
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                      A
                      Annie Francis
                      Oct 10, 2020
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                      Website: theclothboom.com

                      I placed a order for clothes on theclothboom store on shopify I paid an amount of Rs.1995 and immediately received a order confirmation mail from [protected]@gmail.com via shopify.com. After three days my order account showed that my order has been fulfilled. Whereas I never received any courier details or calls. There were no valid contact details given so I did not receive any reply to my emails. I wrote to shopify where they advised me to deal with the store or process my refund through my bank. I searched on google and found their customer care number and they said that they cannot fulfil my order and the amount would be refunded by google pay. They told me that they will send me an sms message which I should copy and send to a phone number they provided. When the sms came it was SBIUPI very confidential not to share with anybody. This is the typical fraud done in case of online crimes. Therefore I did not forward the message and instead told them that I would complain against them and since that time the phone numbers are not working.
                      Note these numbers: [protected] and [protected]

                      Beware definitely shopify has many fraud stores who have nothing to sell and are there to con customers. Shopify does not take any responsibiliity of these cases.
                      Do not use shopify as these stores are fraud. Avoid using Shopify.
                      Oct 10, 2020
                      Updated by Annie Francis
                      Kindly help the customers to get their orders or refund of payment

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                        Anshshas
                        Sep 22, 2020
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                        Address: Online no address mentioned
                        Website: shopify.in

                        Hi there,
                        I have seen a sponsored advt on fb from shopify for a mini laptop of 7 inches priced at rs. 1500/- and after visiting the website i made online payment for the same and still waiting for the product to be delivered from them. The e mail id mentioned on the website is [protected]@gmail.com
                        After sending so many reminders to the given e mail id no reply received. Please raise my complain against this online fraud and save others from being cheated.
                        Thanks & regards,
                        Ansh
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                          Pradeep@786
                          Sep 13, 2020
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                          Address: ghaziabad

                          I have buy headphones and earbuds from accessories deals for 1899 but they have me useless headphones of cheap plastic
                          my contact no [protected]
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                            Pradeep@786
                            Sep 13, 2020
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                            Address: Ghaziabad

                            I have buy headphones and earbuds from accessories deals for 1899 but they have me useless headphones of cheap plastic
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                              P
                              Pradeep@786
                              Sep 13, 2020
                              Resolved
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                              Resolved

                              Wrong product send me. Please arrange to refund my money back
                              Sep 13, 2020
                              Complaint marked as Resolved 
                              I have buy headphones and earbuds from accessories deals for 1899 but they have me useless headphones of cheap plastic
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                                Anupjain86
                                Sep 2, 2020
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                                Address: 72,Shakti Nagar aam ka talab gali no.5 Naka madar Ajmer
                                Website: [email protected]

                                Pls order not received and dispatch detail
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                                  L
                                  llhomes
                                  Jul 13, 2020
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                                  Address: upper ground poket 27 rohini ,new Delhi 110085
                                  Website: bass-guru.com

                                  I had purchased head phones from website named Bass guru by a advertisement in face book market place where i bought combo of JBL by harman's ear bud and wireless neck head phone of JBL for rs. 1599 and which delivered on 13/07/2020 but after opening it i found that it is fake and duplicate for which i mailed to mail id from which i got order confirm mail and tried to call on number on invoice but it is switch off.
                                  customer id : 06july3389
                                  map id :11063299
                                  sold by : electronic store / E-biz deals
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                                    M
                                    Mahesh Razz
                                    Jul 1, 2020
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                                    Address: CANARA BANK, ABOVE MORE SUPER MARKET, KAMAAN CHOWRASTHA, KARIMNAGAR
                                    Website: digital-india-365.myshopify.com/41517842588/orders/60977854cfde6383b85ada6c9e5f1ac0

                                    Https://digital-india-365.myshopify.com/[protected]/orders/60977854cfde6383b85ad...
                                    By above site i have ordered 18 inch ring stand it's already 7 days over still now no response from vendors side and not delivered and not responding by mail please look into this matter i have lost rs.1000/-, but by this complaint atleast some other person will save/safe from this scam, try to block above site as soon as possible.
                                    Thanking you.
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                                      U
                                      Uzzaid
                                      May 31, 2020
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                                      Website: www.themelodymusic.com

                                      I have got wrong product, i had order bose earbuds and i get fake useless chinese headphone. They are making fools to us.. There is no contact number or customers care service.
                                      +1 videos
                                      Yes I also saw a similar kind of msg and I got suspicious is it even true. Thanks for the video, you should complain this bass-guru.com for their scam. Thanks again, the one giving you one star is for sure from bass-guru.com
                                      Uzzaid bro did you get your money back from these fraudsters...?????
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                                        Uzzaid
                                        May 31, 2020
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                                        Website: www.themelodymusic.com

                                        I have orderd bose earbuds and i get just a local chinese headphone. And its damaged also. They have taken money and not answering the mails. These companies are fake is india.. If you dont solve it i will go to court.
                                        +1 videos
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