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Shopify Complaints & Reviews

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Updated: Mar 24, 2025
Complaints 269
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Shopify reviews & complaints page 4

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K
Kanhatp Patidar
Oct 12, 2022
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Madam/Dear Sir,
I have ordered dryfruits from RkMart on Oct 1, 2022 and not received my order yet even I have paid extra amount for fast delivery within 2-3 business days. I saw this ads on Google flash news named Rk Mart and ordered under Myshopify business services through PayU, Gurgaon payment gateway my transaction ID is [protected] please resolve the issue so that I can get my refund.

Thanks
Regards
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    S
    Sweekriti Sharma
    Oct 6, 2022
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    I ordered a set of High Back Director Boss Executive Revolving Chair from Chairwood through the Shopify site on 17th September 2022 and till now there have been no updates on its delivery date and the site is not reachable for any updates or contacts.
    An email sent to us by the company with the email ID [protected]@gmail.com was sent confirming the order that is now unreachable which has all the information regarding the order details.
    The Order Number is #1072.
    Kindly revert and please sort this issue out as soon as possible.
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      P
      PLRboutique
      Oct 5, 2022
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      Address: Albany Oregon

      Sept 29 funds put on hold stating i had products not supported by Shopify.
      Wigs and Pepper spray
      I have had wigs on my website for over 2 years
      I was devastated but i removed the products
      I then called support to inform them i removed them.
      I was told they would work on releasing my funds.
      Next day they were released and 20-30 minutes later put on hold for another product.
      This has continued for days and products keep being pin pointed.
      The field provided by Shopify to upload my invoices wasnt working.
      I have since uploaded invoices and sent emails and called multiple times to be told you will hold my funds longer if I don't quit calling. Also there is no way for me to directly speak to the person putting a hold on my account and no one to request an independent review of this issue.
      I am a small business and this is devastating to me.
      Trust and Safety needs checks and balances. If you have them in place i want to know what they are. It seems i have been targeted for some reason. I have absolutely loved working with shopify for the most part until recently.
      Please help resolve this issue or i will go else where.
      it seems you have me in limbo and i am just supposed to TRUST it is being handled when now i cant get anyone to respond.
      I am now 21 emails and 4 different support people in with this issue
      kindly lodge complaint below for free

      In addition to reporting unauthorized electronic banking transactions to the bank, also report the incident to National Cyber Crime Helpline,
      ​​​​​​​Report the incident to National Cyber Crime Helpline Number at 1930

      Report through online portal at https://cybercrime.gov.in/Webform/Crime_AuthoLogin.aspx (https://cybercrime.gov.in/Webform/Crime_AuthoLogin.aspx) or http://www.cybercrime.gov.in (http://www.cybercrime.gov.in)

      Note: If your complaint is against fraud committed by a seller of goods then, in addition to filing the complaint here, you should also immediately contact the payment gateway (e.g. PayTM, PayU etc) and demand a refund. This is called a chargeback. The payment gateway will block the payment to the fraudulent vendor and return the money to you.

      or

      kindly lodge complaint in below with paid services as Rs 825(we can get back from fraud merchant)

      https://www.onlinelegalindia.com/services/consumer-complaint/
      kindly lodge complaint below for free

      In addition to reporting unauthorized electronic banking transactions to the bank, also report the incident to National Cyber Crime Helpline,
      ​​​​​​​Report the incident to National Cyber Crime Helpline Number at 1930

      Report through online portal at https://cybercrime.gov.in/Webform/Crime_AuthoLogin.aspx (https://cybercrime.gov.in/Webform/Crime_AuthoLogin.aspx) or http://www.cybercrime.gov.in (http://www.cybercrime.gov.in)

      Note: If your complaint is against fraud committed by a seller of goods then, in addition to filing the complaint here, you should also immediately contact the payment gateway (e.g. PayTM, PayU etc) and demand a refund. This is called a chargeback. The payment gateway will block the payment to the fraudulent vendor and return the money to you.

      or

      kindly lodge complaint in below with paid services as Rs 825(we can get back from fraud merchant)

      https://www.onlinelegalindia.com/services/consumer-complaint/
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        O
        osenoir
        Sep 29, 2022
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        You took my store offline on the 19th of September Claiing y bank had requested a charge back for 2 products However Paypal had ade a mistake. Neverthe less it was found that you neer did pay any oney bac and your direct debit billing is still very active in paypal. I have since submitted these findings to your risk department who have not answered any emails . Even the chats summary sent to your team have not been worked on. MU store is offline now for 8 days . Not only am I incurring charges, the shop is not open . MY adverts are are bounsing vback and the SEO is not working. YOU are affecting my business with your silience and not responding

        PLEASE CAN YOU RESPOND AND RESTORE MY STORE
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          P
          psatheeshg
          from Ernakulam, Kerala
          Sep 25, 2022
          Apr 28, 2023
          This thread was updated on Apr 28, 2023
          Resolved
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          Resolved

          GPD MicroPC Micro PC 6 Inch Intel Celeron N4100 Windows 10 Pro 8GB RAM 256GB ROM Pocket Mini laptop PC Computer Notebook 1

          I have ordered GPD MicroPC Micro PC 6 Inch Intel Celeron N4100 Windows 10 Pro 8GB RAM 256GB ROM Pocket Mini laptop PC Computer Notebook × 1
          Rs. 298 and paid the same but product still not received.
          https://rd-store12.myshopify.com/
          Order no#1188.
          Kindly resolve the matter otherwise I will go to consumer court and Central ministry online.
          Thanks
          Satheesh Pai...
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          G
          Gantla Manoj
          Sep 24, 2022
          Mar 15, 2023
          This thread was updated on Mar 15, 2023
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          I have purchased products of kromamenshub and haven't heard from them since 20 days. Now I am not able to find the website also
          i also had did order, but no response and the website is not open any more.
          is there any one else who faced the same issue?
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            H
            HB Himanshu
            from Agra, Uttar Pradesh
            Sep 23, 2022
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            I have ordered dry fruits but the product was not delivered however the money deducted
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              N
              Nesoma
              from Kolkata, West Bengal
              Sep 22, 2022
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              I has been ordered 5 t-shirts amounting Rs. 597/- from crimson men on 18 Sept 2022 and payment has been done through Google pay to PayU and transaction no. [protected] but neither received any item nor any information my order. Please resolve this issue on asap and if any sufficient reply will not be recived so I will complain in consumer court
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                M
                Muthu Vasantha Kumar
                Sep 21, 2022
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                Https://boat-6072.myshopify.com/collections/tws/products/airdopes-451v2 I ordered this item merchant doesn't reply my message and not deliver my order
                Sep 21, 2022
                Updated by Muthu Vasantha Kumar
                Please resolve my compliant ASAP
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                  A
                  Aliya Taneem
                  Sep 18, 2022
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                  I have purchased COMBO OF 3 XTRA PREMIUM shop-specialoutfits-live.myshopify.com
                  And I received defective item and only 2 items which are completely worn-out ..and when now I try to contact the service care they are not responding
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                    D
                    Dhruv Ganesh
                    Sep 15, 2022
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                    I had made a purchase after seeing the advertisement on Facebook by a shopify.com sub somain (Kroma Men's) - https://kroma-mens-hub.myshopify.com/ I had made a payment of INR 597 from Payu payment gateway (integrated with the subdomain). This also show the credibility of Payu payment gateway that Payu has created & validated & approved the account. Now, the store isn't existing and a new store with the products is shown as a sponsored advertisement (https://saletees-india-co-in.myshopify.com); same products, same scheme (Buy 3 get 2 free).
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                      K
                      Krishna Phanindra
                      Sep 14, 2022
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                      I purchased 2 shirts and 2 t-shirts from luisforce.myshopify.com. I paid 790 rs online. I received a confirmation mail but now I'm unable to open the website and I didn't receive the order. The link they gave is https://luisforce.myshopify.com/[protected]/orders/e9fb947b135b2ac9d5cd4e8f27906...

                      Kindly resolve this issue
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                        Z
                        Zeti Tbc
                        Sep 14, 2022
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                        Address: College Veng

                        This is not items an delivar. Please collect and return and refund
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                          D
                          Dhanush Arya
                          from Kanpur, Uttar Pradesh
                          Sep 13, 2022
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                          Address: 55 Ramesh Mitra Road Bakul Bagan Kalighat, 700026 Kolkata WB, India

                          The store called zeetshirt3.myshopify has scammed people using attractive offers on designer tshirts. I paid 696 Rs. and now the store is unavailable. Please help me get refund!
                          The website link they gave with the confirmation mail-
                          https://zeetshirt3.myshopify.com/[protected]/orders/b971960d67d56a76221c62b6057d...
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                            M
                            Muskan ojha
                            from Bhopal, Madhya Pradesh
                            Sep 11, 2022
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                            I order 6 tops of Rs 1094 from this link https://liger-in.myshopify.com/cart
                            I received a mail that your order is confirmed after that i went to the website and it is showing that this store is unavailable. I have made the payment online and replied to mail as well for tracking my order but i didn't received any reply from the store
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                              H
                              HussainB
                              from Delhi, Delhi
                              Sep 7, 2022
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                              Address: Madaak.in

                              On the website madaak.in, the offer was buy one get one pack free.one pack contains 6 storage box made of stainless frame structure.
                              The product i recieved has only one pack of 6 and that too has nothing to do with a stainless frame structure.its just a paper cloth kind. i paid 1000rs as cash on delivery.
                              Cod was free that day.
                              What is shown on the website is completely different from what is shown on the website.
                              I am trying to contact [protected]@gmail.com from the day the product delivered to me.but no reply no response has been received.
                              It is a total scam.
                              These are totally cheap and totally waste products.
                              They have refund policy too as shown on madaak.in
                              But no one is contacting
                              No contact number is there
                              No address is there

                              It hurts a lot to see my hard earned money to get lost in this scam.

                              Kindly do something.
                              Sep 07, 2022
                              Updated by HussainB
                              This is what is shown on the website

                              Sep 07, 2022
                              Updated by HussainB
                              This is sold by ankit international
                              Gst 08ahspm7354g1zs

                              Return
                              HussainB's [Complaint's author] reply, Sep 18, 2022
                              What does it mean
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                                J
                                Jgptj
                                from Tiruvalla, Kerala
                                Sep 5, 2022
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                                I have made the purchase of ROBOTLAB (Order #1417) on August 27th.
                                (Payment id : pay_KAaOLyGlumXbpa) powered by Razorpay!
                                Amount:499/-

                                Its been 9days, but no response from them,
                                no idea about product dispatch details
                                No website, no more ads on Instagram.
                                Its seems like they don't exist anymore.

                                For Order related queries they had given the following contact details:
                                [protected]@gmail.com or [protected]
                                Tried contacting on both but it failed. There are no way to access theses guys hence I believe it was a scam!
                                Going through the same issue. Even I ordered on 27th August and I ordered three robots. And now these guys have completely vanished without delivering the product. There is no way to reach them, the email address is incorrect the number is incorrect. And there are no details about the product. The site shows unavailable. And the ads on Instagram have vanished suddenly.
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                                  S
                                  Sandesh mehrotra
                                  Sep 5, 2022
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                                  Address: Gadgets villa part 1/A places new delhi, 110059
                                  Website: myshopify.com

                                  I want to complaining about the item delivered to me is wrong .I had ordered the combo set of earbuds+neckband at Rs.1599 but on delivery the item was not same as shown in the image and also not the combo ...so I want to return this item and proceed the payment back as soon as possible.
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                                    L
                                    Luster Williams
                                    from Ulhasnagar, Maharashtra
                                    Sep 3, 2022
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                                    Address: Raigad shiv sena office opp rashion office next to new HP petrol pump Ulhasnagar 421005
                                    Website: boat-5508.myshopify.com

                                    I have ordered a boat-5508 online from myshopify.com site but now the page is showing not available i have already made the payment through UPIi have also received the order confirmation through sms this the msg Thanks for your purchase from boat boat-5508.myshopify.com/[protected]/orders/4ed0c2d0525e8853ca441a3811ac641a

                                    Like this web site should be banned 🚫

                                    Regards
                                    Luster williams
                                    [protected]
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                                      S
                                      Supreeth Sundar
                                      from Bhopāl, Madhya Pradesh
                                      Sep 1, 2022
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                                      Website: arongerstore.myshopify.com/55323295877/orders/2efe4425b1550a27ce32214db289d115/authenticate?key=0b5008ca1fc52c43f110d293ae69d322

                                      The store called arongerstore.myshopify has scammed people using attractive offers on designer shirts. I paid 995 Rs. and now the store is unavailable. Please help me get refund!
                                      The website link they gave with the confirmation mail-
                                      https://arongerstore.myshopify.com/[protected]/orders/2efe4425b1550a27ce32214db2...
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