Claimed

Shopify Complaints & Reviews

1
Updated: Mar 16, 2026
Complaints 270
Resolved
9
Unresolved
261
Contacts

File a complaint to Shopify

Having problems with Shopify?

File a complaint and get it resolved by Shopify customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Shopify reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
An7274and
from Charkhari, Uttar Pradesh
Jul 8, 2022
Report
Copy

I've ordered two t shirts from the website mountvelly.shopify.com on 27th June 2022.and yet neither I've received it nor getting any update about my order or my money. I'm attaching all the details of order.
Here is my number [protected].
Please resolve it asap.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vishwagp
    Jul 8, 2022
    Report
    Copy

    Website: supermart909.myshopify.com/65269006552/orders/4b8a51097a0bae90cb5ec5439e7d3a12

    While using Instagram, I found an advertisement about offer on dry fruits. After paying money I found it's fraud.

    https://supermart909.myshopify.com/[protected]/orders/4b8a51097a0bae90cb5ec5439e...
    Helpful
    4 other people found this review helpful
    4 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Anuj Jangra
      Jul 7, 2022
      Report
      Copy

      Mai Instagram use kr raha tha and maine advertisement dekha Shopify ka link tha sparkle.myshopify.com waha mujhe shirt dikhe at such a affordable price I ordered two of them and as there was no option for COD so I have to choose online mode for payment and I placed my order than I got a confirmation my order is placed but after a few days when I opened the webpage to see the shipping details maine dekha ki something went wrong and store is offline damn I lost my money it was spam as I ordered only two clothes the amount wasn't much high but money is money and this website is spaming not only one but as many as possible please report this website as much as possible and let the consumer court take action
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        Naziyarasheed
        Jul 7, 2022
        Report
        Copy

        Website: MYSHOPIFY

        I have ordered 3 combo baby dress nd paid via gpay. But after payment i have no information about this site. Later i understood that it was a fraud website. What can i do to get back my money?
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Ajay kumar z
          from Noida, Uttar Pradesh
          Jul 7, 2022
          Oct 13, 2023
          This thread was updated on Oct 13, 2023
          Resolved
          Report
          Copy
          Resolved

          Website: [email protected]

          I have booked dry fruits from date 2.7.22
          But money dedcted.
          Order not complite.
          Plz anything help me.
          Jul 17, 2022
          Complaint marked as Resolved 
          Jul 07, 2022
          Updated by Ajay kumar z
          Re solve

          Jul 10, 2022
          Updated by Ajay kumar z
          My order not completed or received
          Money has deducted. 1148rs.

          Jul 10, 2022
          Updated by Ajay kumar z
          My email id is
          [protected]@gmail.com
          Sep 05, 2022
          Updated by Ajay kumar z
          My problem not solved.
          And my money not received.
          Sep 05, 2022
          Updated by Ajay kumar z
          Product not received
          Please solve my problem.
          Who responsible sopify.com?
          Or seller ?
          Dry fruits and nuts order amount will be sent but item not yet received
          ashokbtech07's reply, Oct 6, 2022
          kindly lodge complaint below for free

          In addition to reporting unauthorized electronic banking transactions to the bank, also report the incident to National Cyber Crime Helpline,
          ​​​​​​​Report the incident to National Cyber Crime Helpline Number at 1930

          Report through online portal at https://cybercrime.gov.in/Webform/Crime_AuthoLogin.aspx (https://cybercrime.gov.in/Webform/Crime_AuthoLogin.aspx) or http://www.cybercrime.gov.in (http://www.cybercrime.gov.in)

          Note: If your complaint is against fraud committed by a seller of goods then, in addition to filing the complaint here, you should also immediately contact the payment gateway (e.g. PayTM, PayU etc) and demand a refund. This is called a chargeback. The payment gateway will block the payment to the fraudulent vendor and return the money to you.

          or

          kindly lodge complaint in below with paid services as Rs 825(we can get back from fraud merchant)

          https://www.onlinelegalindia.com/services/consumer-complaint/
          kindly lodge complaint below for free

          In addition to reporting unauthorized electronic banking transactions to the bank, also report the incident to National Cyber Crime Helpline,
          ​​​​​​​Report the incident to National Cyber Crime Helpline Number at 1930

          Report through online portal at https://cybercrime.gov.in/Webform/Crime_AuthoLogin.aspx (https://cybercrime.gov.in/Webform/Crime_AuthoLogin.aspx) or http://www.cybercrime.gov.in (http://www.cybercrime.gov.in)

          Note: If your complaint is against fraud committed by a seller of goods then, in addition to filing the complaint here, you should also immediately contact the payment gateway (e.g. PayTM, PayU etc) and demand a refund. This is called a chargeback. The payment gateway will block the payment to the fraudulent vendor and return the money to you.

          or

          kindly lodge complaint in below with paid services as Rs 825(we can get back from fraud merchant)

          https://www.onlinelegalindia.com/services/consumer-complaint/
          No tracing order details. But amount deducted
          Helpful
          6 other people found this review helpful
          6 found this helpful
          3 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            dilranjan
            Jul 5, 2022
            Report
            Copy

            Website: myshopify.com

            I urge myshopify.com not to entertain some fraud sites which mislead customers by luring them and helping to swindle money.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sheelat
              from Mumbai, Maharashtra
              Jul 4, 2022
              Report
              Copy

              Kotishwer.Myshopify.com is a sight name.
              Order for cobo shirts paid Rs.234.82 on 19th June but no response, even store diappeared from sight.
              Jul 04, 2022
              Updated by Sheelat
              Kotishwer.Myshopify.com is a sight name.
              Order for cobo shirts paid Rs.234.82 on 19th June but no response, even store diappeared from sight.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                C
                Chitrangini Sahoo
                Jul 2, 2022
                Report
                Copy

                Sir I have ordered 3 salwar suits 15 days back from freestopp.sopify.com which advertisement was displayed on facebook website. I payed for that product from Google pay which was 717 rupees.but till now neither i got any message nor i received my ordered product from that site. I want my money back. Please help me.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  T
                  tama9
                  Jul 1, 2022
                  Report
                  Copy

                  We have been trying for nearly 3 months to resolvepassword issue...yes i forgot it...but then when i did remember and tried to login the Shopify website blocks me because I haven't been to my own site for 3 months. So weeks and weeks or email after email, submission of company documents, addresses, statments showing site fee paid and everything else...these ### can't figure out anything to make things better. I said hey sned a temp password to me via email, let's try that...did they? Noooooo it was too difficult...then we start getting emails that our payment for the site failed...hmmm...odd right since the card we use for auto pay doesn't expire until 2026...and has more than enough CREDit to pay the monthly fee...so then we start getting all these obscure emails...charging us with fraud...shutting down the site, but I notice that the email address being used is our secondary email on the account...and the only way to get that email is if Shopify has been HACKed...hey SHOPIFY have you been HACKed? AGAIN?

                  In any case, here we are 3 months on and not one resolution has come from Shopify...further to our argument that they are lazy and incompetent...not one person is really accountable but they still make millions off of all o[censored]s.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Akhand8612
                    from Delhi, Delhi
                    Jun 30, 2022
                    Report
                    Copy

                    Website: shirtsmen8/myshopify.com

                    I placed an order for 3 shirts on[protected] on this website by paying 398/-online by googlepay for which i didnt recieved any notification on my given mobile number as said and i also called many time to their given mail but no response coming from their side.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      T
                      Tittle Joseph
                      from Kolkata, West Bengal
                      Jun 29, 2022
                      Report
                      Copy

                      In name of tshirts they would advertize. But as oon as you buy anything they are no where visible.
                      https://mountvelly.myshopify.com

                      Their support gmail is bouncing and shopify.com expect you to know exact url otherwise will not allow you to submit the request.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Jun 25, 2022
                        Report
                        Copy

                        Address: I don't no
                        Website: Myshopify com

                        I am orderd 3 combo shirts & payment is done in 21 june but product not provide me please return my money
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shopify customer care helpline number 765-3893-820 all type information payment refund related.
                          Jun 25, 2022
                          Report
                          Copy

                          Payment pending refund please help me
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            bhbharat
                            Jun 22, 2022
                            Report
                            Copy

                            I ordered an item from a shpify store called https://refurbsystore.myshopify.com/ . The money deducted but no confirmation came. I tried connecting with them over phone and email but no reply. Later I knew that the it was someone else’s number when someone picked up. Then I checked the store address which was also fake. These people are making fool of customers by taking money and not delivering anything.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Shefali Lal
                              from Chandigarh, Chandigarh
                              Jun 21, 2022
                              Report
                              Copy

                              I have ordered a Robot Rkmacro on 19th but I am unable to track it down my order number is #1008
                              Did you recieve the product ? I have ordered the same product, but now worried
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                I
                                Isha agarwal0603
                                from Katihar, Bihar
                                Jun 20, 2022
                                Report
                                Copy

                                I m trying to buy it but unfortunately the website is fraud
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Mohammed Asir
                                  Jun 17, 2022
                                  Report
                                  Copy

                                  Address: THIRUNELLI house.kalpakanchery.malappuram.kerala.676551
                                  Website: Myshopfy.com

                                  Not get ordered ear phone .
                                  Phone link for online shopping not functioning now. So I have no order form number. Please check my name is
                                  Mohammed asir THIRUNELLI
                                  Phone number is [protected]
                                  Email [protected]@gmail.com
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    T
                                    Tom Xavier
                                    Jun 15, 2022
                                    Report
                                    Copy

                                    Address: 1/40 AMPALATHINNIRAPPU PO

                                    Hi, I bought 2 cargo pants in myshopify.com through Instagram, on 14 june 2022 .i paid upi trasacation amount 406.72 in Id[protected] to payu payments private limited ( payumoney.[protected]@indus ) . in these days there is no information or any other message from this online shopify.com . i request you to please stop unauthorised online shopify and return all of them persons amount.
                                    thank you
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Mohammed211
                                      from Chennai, Tamil Nadu
                                      Jun 8, 2022
                                      Report
                                      Copy

                                      I order a product paid total amount but I didn't recieve any text my order I'd is #1049
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Aaadii
                                        from Indore, Madhya Pradesh
                                        Jun 1, 2022
                                        Report
                                        Copy

                                        I ordered two sets of air podes on May 30 and payment is already deducted from my account and no response is there from company and i request you to kindly pay back our full amount.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit