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Updated: Mar 16, 2026
Complaints 270
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9
Unresolved
261
Bad 😕 It seems that Shopify has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Shopify reviews & complaints page 8

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J
Jignedhmakwana1288
May 20, 2022
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Yesterday I have made payment at Indian Cloth Store for having offers for Boat Handsfree. I have made payment of Rs.293 through paytm app. enclosed screenshot here. Thats shown from Instagram Story.
request you to trace the payment and have the order at my place.

I found the supplier is fraud. i also got contact from paytm help center i.e.
[protected]. He has not received any single call of me even if i tired many times.

Tracking Id - [protected]-[protected]

Paytm Wallet Txn Id - [protected]
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    1
    11Vinay
    from Faridabad, Haryana
    May 14, 2022
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    I have paid for 1 pair airpods & order got confirmed but till yet I haven't got delivery. No response from company. Plz help me getting product or refund . Is company fake as it is doing like this
    May 14, 2022
    Updated by 11Vinay     I haven't got product after payment & confirmation of order

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      G
      G3_Gayathri
      from Imphal, Manipur
      May 13, 2022
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      I've placed an order of ₹338 from womenfashions212.myshopify.com for which I have not received any delivery details except an email in the spam which is from a non existing mail id right now. The webpage is also not available now. I want the refund of ₹338 from the store or the product to be delivered. The order ID as send in the email is #1103 and the payment ID is[protected] via PayUmoney. I strongly believe consumer rights have some voice.
      May 13, 2022
      Updated by G3_Gayathri       Myshopify.com
      View replies
      I have ordered 3 sets of jeans and shirts in shopformore-21b2..still now no response and not delivered yet.. price worth 498 so please refund my money
      Reply
      I've placed an order of ₹398 for Men's Shirts help.[protected]@protton.me-myshopify.com for which I have not received any delivery details except an email in the spam which is from a non existing mail id right now. The webpage is also not available now. I want the refund of ₹398 from the store or the product to be delivered. The order ID as send in the email is #1084 and the payment ID is[protected] via PayUmoney. I strongly believe consumer rights have some voice.
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        R
        Rane2120
        from Navi Mumbai, Maharashtra
        May 11, 2022
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        Website: ruhani-gadget.myshopify.com/collections/tws?fbclid=PAAaYv_5pybbwiuHcB5tgmhdhMI7YJYpYhcR1moS15_Zt7Ud4qM9lyFOCUwJE&external_browser_redirect=true

        I was looking for a earphone I searched on Google I saw a website called RUHANI GADGET i clicked on it there was very good products available cheap in price I ordered a product called Boat airdopes 701 ANC I pay for it via phone pay 249 rupees ammount is directed from my account but i didn't recieve any type of confirmation message or email.
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          R
          Ritubalas
          from Delhi, Delhi
          Apr 25, 2022
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          Website: Evergreenfashion786.myshopify.com

          Hi Team,

          I want to complain about below seller, amount is deducted but no product is delivered. It was for sling bags.

          Your transaction with JAYESH BACHUBHAI RATHOD was successful

          Transaction ID: [protected]
          Merchant: JAYESH BACHUBHAI RATHOD
          Amount Paid: 686.00
          Order Date:[protected]:05:50

          For any information pertaining to the status of your order, please contact JAYESH BACHUBHAI RATHOD
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            H
            Hemant Rathour
            Apr 11, 2022
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            Address: https://hetvishop.myshopify.com/
            Website: hetvishop.myshopify.com

            I ordered products from Hetvi shop powered by Shopify url: https://hetvishop.myshopify.com/ and got different products of worth 1/10 amount. I tries to send mail for refund but i am not getting any response from them even though they have their return policy of 30 days.
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              T
              tarun956
              Apr 2, 2022
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              Website: accessor-ite-store.myshopify.com/products/hard-body-set-of-4-luggage-polycarbonate-blue-2pc-set-trolley-bag-with-2pc-vanity-55-ltr-blue

              I ordered a travel baggage worth 280/-through myshopify website but did not receive any order or product details except the payment message. I am unable to view my order and found that this website is fake. Please help me to get back my money.
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                E
                Elaine4
                from CHENNAI, Tamil Nadu
                Mar 29, 2022
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                Address: Jaipur

                I ordered a peach kurti set for 800/- and instead got a blue shawl with very poor quality in delivery
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                  U
                  Uma senthil
                  from Chennai, Tamil Nadu
                  Mar 24, 2022
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                  I have purchased for cooking oil and makhana through foram mart onling shopping page. I have paid Rs.598/- on 22.03.2022. But I didnt receive any order status or anything. While im trying enter in the page I was purchased could not be opened
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                    P
                    Ponnappa K K
                    from Port Blair, Andaman and Nicobar Islands
                    Mar 21, 2022
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                    Order #1051 dated 20th March 2022, but now I don't see the site itself
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                      H
                      [email protected]
                      from Mumbai, Maharashtra
                      Mar 21, 2022
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                      Website: hxgezaf.myshopify.com/60710453410/checkouts/a09cd09fb07df5e8331fca297b3d718e?step=shipping_method

                      Myshopify.com I ordered Electro21 Mini projector prize 499 paid money by phonepe dated 17.03.2022 . Received just a single e-mail for confirmation. After that, no response, no contact and when I click the link they have given in the confirmation mail, it shows that "The store is unavailable". Its a fraudulent website and can be easily used for cheating...
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                        K
                        Khushalmehra9
                        from Mumbai, Maharashtra
                        Mar 19, 2022
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                        Website: [email protected]

                        I have placed an order with Shopify on 28/02/2022 and there is no order status and the product is also not yet delivered
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                          A
                          Anujchauhan2503
                          from Delhi, Delhi
                          Mar 19, 2022
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                          Dear Team,

                          Please help me with my order I placed a order on[protected] and I paid the payment already of Rs 762.45.and its been 1 week. but I didn't received my order and now the link from which I order is not working too. and their is no customer care no or email id whom I contact regarding my order.
                          I attached my order summary for your reference. Please help me in this problem . after this incident i go through the reviews of Shopify and their is so many consumer who is having same problem like me and this is unethical.

                          Please take some action and help me too.
                          Mar 26, 2022
                          Updated by Anujchauhan2503                           Please update on my complaint or else i need to take some legal action too.
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                            A
                            alcyone15
                            from Hyderabad, Telangana
                            Mar 17, 2022
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                            I've already submitted a complaint here after emailing both Shopify and the merchant and not getting a response.

                            Now i have checked the website again but they have deleted it.

                            I don't understand how Shopify is verifying it's merchants and holding them accountable, because this would not have happened if they did so.

                            I still didn't get any response from either Shopify or the merchant.
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                              V
                              VedantD
                              from Kolkata, West Bengal
                              Mar 14, 2022
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                              I made on order on the below mentioned website -
                              https://macawe-com.myshopify.com/[protected]/orders/4d3eda87590318dffcc6b616105b...⇄

                              The same order amount was paid through paytm for Rs.596/-
                              And got a mail confirmation for the same. The day after ordering I checked the site link then it was showing that Something went wrong & This store is unavailable.

                              Tried to email them and ask for the same on info.[protected]@gmail.com, but it turned out to be infutile as there was no response.
                              Can you please look into the matter and solve this issue
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                                J
                                Janhavi21
                                from Thane, Maharashtra
                                Mar 12, 2022
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                                Address: thane
                                Website: womeen-collection.myshopify.com

                                I shop for online womens wear from Myshopify site. i received confirmation order message also on same day but after that website is not available for tracking the order. still not received my order. I complaint for tracking order on help.[protected]@yahoo.com but still there is no response from them
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                                You have correctly pointed out this matter. Even i became victim to one of shopify's partner.

                                https://macawe-com.myshopify.com/[protected]/orders/4d3eda87590318dffcc6b616105b...⇄

                                And without resolving, how can they even mark it as Resolved. I was cheated for Rs.596/-
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                                  B
                                  Bhagya.
                                  Mar 11, 2022
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                                  Website: Acquire sales by shopify

                                  Purchase of a shirt of rupees 199 through an Instagram link generated by the smart shop powered by shopify was made on 10/3/22 but no further information has been provided nor have the goods been supplied
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                                    A
                                    alcyone15
                                    from Hyderabad, Telangana
                                    Mar 10, 2022
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                                    I ordered a set of 6 bras and undies on perfectfeel222. Not only are the pictures on the website completely misleading and the products extremely bad in quality, I got a completely different order of 3 bras and no undies.

                                    I would like to return this order and I want a refund. I have emailed the merchant 3 times and they have not replied yet.
                                    Shopify hasn't gotten back to me either so my next step would be to file a police complaint if i don't get a reply about the return of these items.

                                    This is no way to do a business. There is absolute lack of quality in both product and service.
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                                      S
                                      Subash18522
                                      Mar 9, 2022
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                                      Transaction No. [protected] for Rs 287.00 done for JENISH DHANSUKHBHAI BHALALA has succeeded from payu team this is my message received at last after that i haven't received any information regarding the order or money back please reply back and take neccesarily action give the product or return the money
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                                        A
                                        Abhishekjana
                                        Mar 4, 2022
                                        Feb 11, 2026
                                        This thread was updated on Feb 11, 2026
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                                        I order booked on https://richaclub056.myshopify.com a hand watch on 04.02.22 my order
                                        number is #1031
                                        i already paid full amount to your seller. but your seller not update my
                                        shipping status. i email to your seller, his his email id is '['[protected]@gmail.com'] but i am
                                        not received any reply from seller.
                                        and they not send my watch and not refund my money.
                                        but website has closed by party.
                                        https://richaclub056.myshopify.com is fraught with me...
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