Nagar Nigam Bhopal — Regarding garbage collection

Address:

Amarai colony bhopal

I am from amarai colony behind aiims south baghsewanai there is a couple who collects our garbage. the lady does not collect our garbage and just stand there but at the next house she does not have problem in collecting the garbage this has happened way too many time and it becomes unhygenic.
Kindly see too it or tell me where i can directly submit my complain so as to resolve the issue