Naswiz Holidays — Tour package

Address:New Delhi, Delhi, 121001
Website:www.myshopwiz.com/myshop/login.asp

Dear all,

I am writing this complaint against a travel company called Naswiz holidays pvt ltd.
Naswiz people are committing for 3 star/Deluxe category hotels but I would not give single star to their hotels.
Here is a story for you all.

I had submitted the form 45 days before i had plan a holiday, we filled 4 forms together but never got same hotel in GOA.

They confirmed the date 19-23 may & hotel name came before 5 days (Whispering woods) & just another cheap hotel for other 2

Guys i am in real shock, hotel which is 2 hours from city / airport in the jungle. . . I cant even imagine to stay there with my lil child and wife. . It was so scary.

Just have a look and read reviews about the hotels . . . Here are few - :

Filth and mould”
“do not stay here - dirty, mouldy, disgusting. ”
“not the best holiday option”
“horrible”
“scarry”
“poor facility - service - food, no worth the price”
“no hospitality mind set at all. ”
“nothing worth remembering - money hounds!”
Flush not working
AC not working
Even no charging points
No tissue paper in toilet
Door lock so hard not able to close like I came in my ancestors home
Sofa's are so worst & also this hotel providing room in 999 rupees.
“not good choice in Naswiz/Goa”

Finally i am not sure if they are gonna offer me something better now but as if now i had convinced my self that they trapped me, i become fool.

I am gonna book a good and nice hotel on my own and make my holiday memorable for me and my family

Think 1000 times before offering such schemes to your friends and family as money is always hard earned and no business is easy.

I really wanna apologies my friends whom i forced to put money in such scheme, i hope you all will forgive us. .

Naswiz is all about fooling people.

Hopefully soon my team of 4 - 5 people will file a case against them in consumer court i please feel free if you want to join us.

Regards
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Naswiz Holidays customer support has been notified about the posted complaint.
Jul 04, 2017
Abhi More's response
Regards
Abhijeet More
[protected]

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Complaint comments 

Comments

I have purchased 2 packages in Month of May but still 1 Holiday Package Kit not received almost 2 Months..?? after several call & follow up with customer support team not getting answer proper or confirm when we get
Also my 2 months need to be extend my package due to delay service for ur End
KK107409 - received
KK128050 - Not received in 2 M
Aaj date 4/7/2017 neswis compuny se hamare money refund milne vale he naswis company ki taraf se hame eak chaque diya tha oo hamse galat ho gaya tha iss abhi MR.ajay sir se chaque milne vale he thanks ajay sagar nigam sir for help sorry for everything
I and my friends were really happy to see the hotel accommodations. The kind of hotels they arranged for us was superb. All the employees were very decent and treated us and like one of the best guests. We were satisfied with the room type and I must add the food was really succulent.
My experience with Naswiz is so far very good. My package included 4nights and 5 days. I wanted to go to Goa. Even if that was the peak time but these people did not make me disappointed. I and my friends had a blast. It was a much awaited trip. We all could not thank them much. Thanks Naswiz you guys rock!!
I purchased a package and was expecting a holiday kit. I dint get that on the given time. I followed up with Naswiz people, they tracked it and given me a next date. This time the package was delivered on time. I was happy with Naswiz for taking care of my concern professionally.
We are very much thankful for providing the best place to enjoy. We have pleased to inform to you that the Hotel selected by you is nice with good location. The staff of the hotel entertained nicely. We appreciate for continuous feedback from your side during our stay. We are sending herewith few photo as requested by you. Once again thanks a lot for such pleasant trip.

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    Naswiz Holidays Phone
    +91 11 4708 6800
    Naswiz Holidays Address
    Suite No. 810, Krishna Apra, Netaji Subhash Place, New Delhi, Delhi, India - 110034
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