National Scholarship Portal — Scholarship amount not received

Address:New Delhi, Delhi, 380028
Website:scholarships.gov.in

I have applied for merit-cum means scholarship for minority community.
My application id is gj[protected]
Website shows me that i am selected in merit list and also the payment is sent for further process. This status is since march 2016 and till today i have not received any amount.
Also on the complaint page of nap portal we are not able to register any complaint. Mobile numbers of zone nodal officers are being switched off.
Please help keep with this asap.

Thank you.
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