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National Scholarship Portal — Scholarship not received

I have applied for merit cum means scholarship on national scholarship portal.i havw duly submitted my all doccuments.its been a long time that i havent received my scholarship amount.myb all friends have receeived it long ago.customer care no. is not working.mails are not going.there is no progress in the status.my registration id is CT[protected].
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No recive my money

Please help me

I have not received my scholarship whereas my portal already verified by district and institute level
My all friends already received

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    Delhi
    Delhi
    India
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