I had purchased a Naukri paid subscription approximately three months ago. On 10 September 2026, the subscription was automatically renewed and an amount of ₹1, 500 was charged to my credit card.
I am no longer using or requiring this service and had not actively used it for approximately the last two months. As soon as I noticed the auto-renewal charge on the same day, I contacted Naukri customer support and clearly requested immediate cancellation of the renewed subscription and refund/reversal of the ₹1, 500 charged to my credit card.
I informed them that I do not wish to continue the subscription and that I have not used any benefits or services under the newly renewed subscription. I have not received any notification or call from them before it gets renewed. Even after not using their service from past 2 mnths.
My concern is specifically regarding the automatic renewal charge. I contacted the company immediately on the date of renewal and requested cancellation before making use of the renewed service. I do not wish to avail myself of the service for the renewed period.
I request that the company:
1. Cancel the renewed subscription with immediate effect.
2. Refund/reverse the ₹1, 500 charged to my credit card on 10 September 2026.
3. Disable any further auto-renewal/recurring payment mandate associated with my subscription.
4. Provide written confirmation of the cancellation and refund.
I request appropriate intervention and resolution of this grievance. Was this information helpful? | 
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