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Naukri.com Complaints & Reviews

3.3
Updated: Sep 29, 2025
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S
SKasardekar
from Mumbai, Maharashtra
Nov 2, 2016
Resolved
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Address: Ahmedabad, Gujarat, 382345
Website: Naukri.com

Guys, do not buy naukri paid services, i buy the services 15days back.. There is not relevant to send jobs, fake and falls commitments, mr. Rajib sarkar, such a pure sales man. He committed so many things and now the days after payment done. He couldn't answer the calls or sms. Even i had send the mail to naukri head, she also not taking any necessary steps, so guys it's purely fraud ans fake services. Please.. Please.. Please "do not buy naukri paid services"
May 11, 2017
Complaint marked as Resolved 
Naukri.com customer support has been notified about the posted complaint.
Verified Support
Nov 04, 2016
Naukri.com Customer Care's response
Dear Sir,

Greetings from Naukri.com!

We are unable to extract records using your username. Pshare your customer code / transaction code or the registered email-id to help us check your profile and address your concerns.

Please write to us at [protected]@naukri.com in case of any further assistance required.

Thanks & Regards,
Team Naukri
Verified Support
Nov 04, 2016
Naukri.com Customer Care's response
Dear Sir,

Greetings from Naukri.com!

We are unable to extract records using your username. Please share your customer code / transaction code or the registered email-id to help us check your profile and address your concerns.

Please write to us at [protected]@naukri.com in case of any further assistance required.

Thanks & Regards,
Team Naukri
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    V
    vidhi1990
    from Ahmedabad, Gujarat
    Oct 26, 2016
    Resolved
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    I had bought naukri fast forward paid services for which amountof rs 3200/- was deducted twice from the account number:[protected].
    1st it was deducted on 14/10/2016 (Ref no:[protected] and then agaring it was deducted on 25/10/2016 (Ref no:[protected].
    I need my money asap as it seems to be a fraud from naukri.com

    I am registered for naukri with email id:vidhi. [protected]@yahoo.com
    +1 photos
    May 11, 2017
    Complaint marked as Resolved 
    Naukri.com customer support has been notified about the posted complaint.
    Verified Support
    Nov 04, 2016
    Naukri.com Customer Care's response
    Dear Vidhi,

    Greetings from Naukri.com!

    We express our sincere apologies for the displeasure caused to you.

    We would like to assure you that Naukri.com prides itself on being customer-centric. Your concern has been forwarded to the respective department to act on it at the earliest.

    We will revert to you within 1 working day.

    Thanks & Regards,
    Team Naukri
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      V
      videoplusprint
      Oct 25, 2016
      Resolved
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      Resolved

      Address: Gautam Buddh Nagar, Uttar Pradesh
      Website: www.naukri.com

      I would like to lodge a complaint against naukri.com. Below is their contact information. Delhi is the jurisdiction city.

      Info edge (India) ltd.
      A-88, sector-2,
      Noida-201301,
      India toll free:[protected] | mobile: 91-[protected]
      Rohan sahay - head - naukri international sales

      Other people in the team below rohan are:
      Dishank sharma ;
      Sandeep singh ;
      Geetika singh ;

      Shweta singh - the person handling my account
      (M): +91 [protected] | (W): +[protected]
      Shweta singh ;

      Shobhana tiwari
      Manager naukri e-hire (Naukri.com)
      Info edge (India) ltd
      A-88, sector-2, noida. India
      Tel:- +[protected]
      Mobile: [protected]
      Shobhana tiwari

      Nalini aggarwal l key account manager naukri e-hire
      Naukri.com (Division of infoedge india ltd.)
      Direct: +[protected] l cell: +91 [protected]
      Email: nalini. [protected]@naukri.com

      I was planning to use their service and they send me a quotation by email. I paid them the money earlier (Before completion of step 1c of their service). I paid them the money, because the sales person wanted to cover their quota for that month and had requested for the payment earlier. So to help them out i sent the payment earlier.

      After sending the payment, everything was kept on hold because i was waiting for the right time to begin the search of new staff. However my situation changed and i no longer needed any new staff.

      I asked naukri.com (Sandeep singh, dishank sharma and shweta singh) many times to return the money back to me (Us$4000), i even suggested that they can keep us$500 for their troubles and return us$3, 500 back to me, but they refused to return the money back.

      Based on thee terms and conditions mentioned in their quotation, the payment was due to them after we completed step 1c of the process. However we did not even start working on the step 1.

      The payment was sent with an intention to use their service and was made in good faith. I am so disappointed and shocked that an indian company can do this to another indian (Nri).

      The payment was made as below
      Transaction id for the purchase is :[protected] usd3, 702.71
      Transaction id for the purchase is :[protected] usd396 - paypal

      Below is the chain of some of the emails

      From: vijay mahbubani - video plus print
      Sent: 15 march 2016 20:21
      To: 'nalini aggarwal'
      Cc: shweta singh ; dishank sharma ; sandeep singh ; geetika singh ; shobhana tiwari
      Subject: re: call-job descriptions-video plus print

      Hi nalini,

      I have had a brain storm session with my team and after seeing all sides of the situation, it seems we are still not geared to open an office in india.

      In light of this, i would like to request for the funds to be refunded back to me for now.

      Our plans for india office still remain, but possible in about 1 year from now.

      You can deduct us$500 from the money i have sent to you for all the follow up and support you have given me until date. I have had a good experience working with your company until date and i am likely to use your company as soon as we are ready to open the india office.

      You can return the funds to hong kong or deposit the funds in rupees to a personal account in pune.

      Thanks for your understanding

      Vijay

      Shweta singh
      Reply all|
      Fri 8/5/2016 7:25 pm
      To:
      Vijay mahbubani - video plus print
      Cc:
      Dishank sharma ;
      Sandeep singh
      Inbox
      Dear vijay,

      Hope you are doing well!!

      As your services got expired last month and you failed to use the same in 1 year. The best we can do is to give free recruitment service for one of the profile any time in future.


      Thanks,
      Shweta

      "from: vijay mahbubani - video plus print
      Sent: friday, august 5, 2016 8:00 pm
      To: shweta singh
      Cc: dishank sharma; sandeep singh
      Subject: re: call-job descriptions-video plus print

      Hi,

      I cannot tell you how disappointed i am with your email.

      1. I emailed your company few months ago, no one bothered to reply me. It is so convenient for you that the contract has expired, isn't it?
      2. My service should start 1 year after i have actually used your service, not 1 year after sending the payment.
      3. My service agreement includes 5 profiles not 1 profile.

      Your e-hire pdf agreement clearly states that the payment is due after you have completed step 1. The below is step 1 that has not yet been completed. I trusted your company and i sent you the payment well in advance of completing step 1. Your below email tells me that i made a mistake in trusting you!

      My payment to you was an intent to use your service, however we have not yet used your service. You need to refund the full money back, otherwise i will have no choice but to take legal action against your company.in addition to that, i will have no choice but to talk about your working ethics on social media and the internet.

      Step 1:- validation of the profile & booking the order
       our team of recruiters will validate the profile (S), i. E., check if we have relevant cvs available in our existing database of over 42 million cvs matching your job description / requirements.  send sample cvs of the matching profile for your review.
       after having your positive feedback on sample cvs, we will proceed further by submitting a service
      Delivery promise.in this, we will inform you as to how many cvs we can deliver matching sample cvs.
       now it is when we will ask you to “make payment” to book your order and register you as a client to start working on your profile.

      Vijay"
      +8 photos
      May 10, 2017
      Complaint marked as Resolved 
      Naukri.com customer support has been notified about the posted complaint.
      Oct 25, 2016
      Updated by videoplusprint
      Amount paid was US$4, 099 approximately, not US$4000. Humble apologies for the error in my statement above, however the documents attached shows payment made was US$4099. Thanks
      Verified Support
      Nov 04, 2016
      Naukri.com Customer Care's response
      Dear Sir,

      Greetings from Naukri.com!

      We express our sincere apologies for the displeasure caused to you.

      We would like to assure you that Naukri.com prides itself on being customer-centric. Your concern has been forwarded to the respective department to act on it at the earliest.

      Thanks & Regards,
      Team Naukri
      Respected Sir,
      I completed all steps of your Recruiting Stages.All needed documents Send by Mail and the fee also. Searchnaukari.com (search.[protected]@outlook.com) is the company .The person Aman Mehra then Hritin Sharma then Kulkarni these person contacted that time, who's swiched off the phon.
      Sir what i take action against that.I strugle...
      Naukri.com Customer Care's response, Nov 4, 2016
      Verified Support
      Dear Sir,

      Greetings from Naukri.com!

      Thank you for writing to us and bringing this to our notice.

      We would like to share that “Searchnaukari.com” is not associated/ part of Naukri.com (Info Edge (India) Limited) and this call was not made from Naukri.com or any of our associates.

      Please refrain from taking calls from this agency / person as they might be misusing Naukri’s name and credibility.

      We’ve received such complaints from other jobseekers as well in the past and on the basis of our findings we advise you to be wary of such emails and do not volunteer information on:

      • Credit card numbers or bank details over phone or email
      • Call back phone number
      • Monetary transactions, money-transfers, or payment for job applications, conducting interviews, or any other such employment/recruitment related benefits
      • Contact details for a guaranteed job or money to process visa for emigration

      We advise you to exercise extreme caution before acting on any such fraudulent emails/calls and always check with the actual recruiter before paying for interview, offer letter, etc.

      Naukri.com takes the best possible measures to protect the interest of our job seekers.

      Please feel free to revert in case of any query and we would be happy to help you.

      Thanks & Regards,
      Team Naukri
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        V
        vijaybhadavankar
        from Savantvadi, Maharashtra
        Dec 4, 2016
        Resolved
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        Address: 416505
        Website: [email protected]

        Respected Sir,
        I completed all steps of your Recruiting Stages.All needed documents Send by Mail and the fee also. Searchnaukari.com (search.[protected]@outlook.com) is the company .The person Aman Mehra then Hritin Sharma then Prasad Kulkarni these person contacted that time, who's swiched off the phon.
        Sir what i take action against that.I strugle...

        Respected ...
        The above person says to select ur resume in HCL company for HR and then step by step they said deposit the amount for Verification, courrier bank account opening..my Total Goes up to 60, 000/- also taken all documents by mail scan ... what i do...my money and my document also...the mail which they send to me, stored in my mailbox...
        These Mobile Numbers are [protected]/[protected]

        please Request to you give True Result...
        Tya lokana sodu nka, , , maze serve paise v document ghetale...ase khup jananche ghetalet...please...mla mazya Aai vadilana dyayala kahi nahi.nka sodu tyana
        May 10, 2017
        Complaint marked as Resolved 
        Naukri.com customer support has been notified about the posted complaint.
        Verified Support
        Jan 02, 2017
        Naukri.com Customer Care's response
        Dear Sir,

        Thank you for writing to us and bringing this to our notice.

        We would like to share that “search.[protected]@outlook.com” is not associated/ part of Naukri.com (Info Edge (India) Limited) and this call was not made from Naukri.com or any of our associates.

        Please refrain from taking calls from this agency / person as they might be misusing Naukri’s name and credibility.

        We’ve received such complaints from other jobseekers as well in the past and on the basis of our findings we advise you to be wary of such emails and do not volunteer information on:

        • Credit card numbers or bank details over phone or email
        • Call back phone number
        • Monetary transactions, money-transfers, or payment for job applications, conducting interviews, or any other such employment/recruitment related benefits
        • Contact details for a guaranteed job or money to process visa for emigration

        We advise you to exercise extreme caution before acting on any such fraudulent emails/calls and always check with the actual recruiter before paying for interview, offer letter, etc.

        Naukri.com takes the best possible measures to protect the interest of our job seekers.

        Please feel free to revert in case of any query and we would be happy to help you.

        Thanks & Regards,
        Team Naukri
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          S
          shane77
          from Hyderabad, Telangana
          Oct 22, 2016
          Resolved
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          Address: New Delhi, Delhi, 500016
          Website: www.mynaukri.tk

          I got a call in the name of naukri.com.later when i aked naukri customer care they said its fraudulent call. i had made payment of 2000+2000+2500..kindly give needful solution. i saw many people complainting on it.iam so afarid that i also gave my banking details in their user accounts.please kindly do justice to me.they told me that they will contact me on monday but iam not sure
          +4 photos
          May 9, 2017
          Complaint marked as Resolved 
          Naukri.com customer support has been notified about the posted complaint.
          Verified Support
          Oct 27, 2016
          Naukri.com Customer Care's response
          Dear Sir,

          Thank you for writing to us and bringing this to our notice.

          We would like to share that this call was not made from Naukri.com or any of our associates.

          Please refrain from taking calls from this agency / person as they might be misusing Naukri’s name and credibility.

          We’ve received such complaints from other jobseekers as well in the past and on the basis of our findings we advise you to be wary of such emails and do not volunteer information on:

          • Credit card numbers or bank details over phone or email
          • Call back phone number
          • Monetary transactions, money-transfers, or payment for job applications, conducting interviews, or any other such employment/recruitment related benefits
          • Contact details for a guaranteed job or money to process visa for emigration

          We advise you to exercise extreme caution before acting on any such fraudulent emails/calls and always check with the actual recruiter before paying for interview, offer letter, etc.

          Naukri.com takes the best possible measures to protect the interest of our job seekers.

          Please feel free to revert in case of any query and we would be happy to help you.

          Thanks & Regards,
          Team Naukri
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            A
            athiyaengg
            Oct 21, 2016
            Resolved
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            Resolved

            Address: Pune, Maharashtra
            Website: naukri.com

            Hi, I had been contacted via naukri.com via call by 2 people.
            They asked me to pay certain amount in order to conduct the interview for my job in Reliance industry and I paid the amount.
            After the telephonic interview, they started asking me to pay some more amounts day by day..to which I denied.
            Now when I'm asking for my refund they are asking commission for that also.
            10 days ago they asked for the commission of 2k and today also they called me and literally ordering me to pay the commission or else I won't get my refund. It's totally maladroit how these cheapskates asking for commission.
            I want my all money back and ask all the job seekers to beware as these fake people are too perfect in their conning money begging acting.
            The contacts I receive the calls from were: Kapil Gupta: [protected], [protected]
            And their so called senior recruiter Mr.Arun Verma : [protected]
            +1 photos
            May 11, 2017
            Complaint marked as Resolved 
            Naukri.com customer support has been notified about the posted complaint.
            Verified Support
            Oct 27, 2016
            Naukri.com Customer Care's response
            Dear Sir,

            Thank you for writing to us and bringing this to our notice.

            We would like to share that this call was not made from Naukri.com or any of our associates.

            Please refrain from taking calls from this agency / person as they might be misusing Naukri’s name and credibility.

            We’ve received such complaints from other jobseekers as well in the past and on the basis of our findings we advise you to be wary of such emails and do not volunteer information on:

            • Credit card numbers or bank details over phone or email
            • Call back phone number
            • Monetary transactions, money-transfers, or payment for job applications, conducting interviews, or any other such employment/recruitment related benefits
            • Contact details for a guaranteed job or money to process visa for emigration

            We advise you to exercise extreme caution before acting on any such fraudulent emails/calls and always check with the actual recruiter before paying for interview, offer letter, etc.

            Naukri.com takes the best possible measures to protect the interest of our job seekers.

            Please feel free to revert in case of any query and we would be happy to help you.

            Thanks & Regards,
            Team Naukri
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              P
              pramod1105
              from Indore, Madhya Pradesh
              Oct 21, 2016
              Resolved
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              Address: Nagpur, Maharashtra, 440023

              Mo numbers _
              Name-pramod nandardhane
              I have got a call from
              [protected], [protected], [protected] as a naukri's hr

              And they demands money from me for the offer latter of om logistics as a security deposit.

              I pay first 3000
              For document verification 6500
              then pay for security 12500
              And they requaird more for security 7500
              But not giving actual proof for geeting the job..
              Totally i loss 3000+6500+12500 rs

              above payment deposite in below acc.

              Name - info edge venture
              A/c no - [protected]
              Bank - bank of india ifsc- bkid0006803

              Please help me to give my refundable amount...
              And the actions...
              May 11, 2017
              Complaint marked as Resolved 
              Naukri.com customer support has been notified about the posted complaint.
              Verified Support
              Oct 27, 2016
              Naukri.com Customer Care's response
              Dear Sir,

              Thank you for writing to us and bringing this to our notice.

              We would like to share that this call was not made from Naukri.com or any of our associates.

              Please refrain from taking calls from this agency / person as they might be misusing Naukri’s name and credibility.

              We’ve received such complaints from other jobseekers as well in the past and on the basis of our findings we advise you to be wary of such emails and do not volunteer information on:

              • Credit card numbers or bank details over phone or email
              • Call back phone number
              • Monetary transactions, money-transfers, or payment for job applications, conducting interviews, or any other such employment/recruitment related benefits
              • Contact details for a guaranteed job or money to process visa for emigration

              We advise you to exercise extreme caution before acting on any such fraudulent emails/calls and always check with the actual recruiter before paying for interview, offer letter, etc.

              Naukri.com takes the best possible measures to protect the interest of our job seekers.

              Please feel free to revert in case of any query and we would be happy to help you.

              Thanks & Regards,
              Team Naukri
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                S
                sivarajjayakumar
                from Gurgaon, Haryana
                Oct 16, 2016
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 600122
                Website: naukri.com

                I reported a problem earlier as stated below. but that complaint was closed with out any resolution.

                My name is T.J.Sivaraj and I have been using the Naukri account for past 16 years for job opportunities. Mine is a premium profile and it has highly critical and client confidential information.

                All my information was disclosed to public through one of the prospective client ( Man power Consulting company ) of Naukri. Someone from the consulting company downloaded all my information available in Naukri database and revealed that to the public. It is a serious threat as it contain lots and lots of confidential information.

                I need your immediate attention to consider it as a high priority and investigate this issue to identify the people who were involved to steal all my information from the Naukri professional database and shared it in the public forum.

                I called the Naukri customer care number to report this problem, they routed me to different people and asked me to send an email to [protected]@naukri.com. But I haven't got any response from any one yet.

                Please call me urgently to discuss on this issue and immediately stop the further leakage of my information.

                My Naukri user ID: Sivarajjayakumar

                Contact Number : 91 [protected] / 91 [protected]

                Thanks & Regards

                T.J.Sivaraj

                91 [protected]
                Oct 19, 2016
                Complaint marked as Resolved 
                No action has been taken by Naukri yet
                Naukri.com customer support has been notified about the posted complaint.
                Oct 19, 2016
                Updated by sivarajjayakumar
                I haven't got any response from Naukri customer support as yet
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                  A
                  Amiya Basak
                  Oct 12, 2016
                  Resolved
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                  Resolved

                  Address: 741402
                  Website: resume.naukri.com/subscription?fftid=310015&id=

                  I have taken the Fast forward service long ago but still my service not activated. I sent my resume long back to asked mail id and whenever call I get informed that I mail id not found or sometime my phone no not found. sometime I excused with lack of information. Now situation is like Naukri ask me to take another service to activate old one with extra Money. I paid instance when Naukri told me and got assured my service will activate after 4 working days. But after 10 days over yet not service activated. I asked for refund money but they said no such policy but also there are no sign to activate the account. what I can do? I already called them more then 15 times but no positive response. Rs 4650 is good amount of money and they are doing it to with lots of people.

                  What is happening with Naukri?? Am I got cheated ? Looks like. Please help me to get refund my money as the service yet not started to count. I can not pay extra money as it is illogical. Looking forward for help.

                  Thanks and Regards,
                  Amiya
                  +1 photos
                  May 11, 2017
                  Complaint marked as Resolved 
                  Naukri.com customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 14, 2016
                  Naukri.com Customer Care's response
                  Dear Amiya,

                  Please call us on our toll free [protected] and we will address your concern, as we tried contacting you at [protected] multiple times but the calls went unanswered.

                  Regards,
                  Team Naukri
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                    J
                    jabak
                    Oct 7, 2016
                    Resolved
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                    Resolved

                    Address: Lucknow, Uttar Pradesh

                    Name - crd solution.
                    A/c no - [protected]
                    Bank - hdfc ifsc-hdfc0001667.
                    Branch-dilshad colony.

                    Mo numbers _
                    Name-Supriya
                    I have got a call from
                    [protected] as a naukri's hr

                    And they demands money from me for the offer latter of havells company as a security deposit.

                    I pay fist 1850
                    Cnd 9500
                    And they want more 14500
                    But not giving actual proof for geeting the job..
                    Totally i loss 1850+9500+14500 rs

                    Please help me to give my refundable amount...
                    And the actions against them...
                    May 11, 2017
                    Complaint marked as Resolved 
                    Naukri.com customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 12, 2016
                    Naukri.com Customer Care's response
                    Dear Sir,

                    Greetings from Naukri.com!

                    Thank you for writing to us and bringing this to our notice.

                    We would like to share that this call was not made from Naukri.com or any of our associates.

                    Please refrain from taking calls from this agency / person as they might be misusing Naukri’s name and credibility.

                    We’ve received such complaints from other jobseekers as well in the past and on the basis of our findings we advise you to be wary of such emails and do not volunteer information on:

                    • Credit card numbers or bank details over phone or email
                    • Call back phone number
                    • Monetary transactions, money-transfers, or payment for job applications, conducting interviews, or any other such employment/recruitment related benefits
                    • Contact details for a guaranteed job or money to process visa for emigration

                    We advise you to exercise extreme caution before acting on any such fraudulent emails/calls and always check with the actual recruiter before paying for interview, offer letter, etc.

                    Naukri.com takes the best possible measures to protect the interest of our job seekers.

                    Please feel free to revert in case of any query and we would be happy to help you.

                    Thanks & Regards,
                    Team Naukri
                    I have paid for international jobs services and I am getting job offers for local areas.
                    No guidance from service point of view after payments
                    The concern employee team of naukri.com team is not cordinating.
                    I am following up but there no feed back
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                      V
                      Vaishnav Rai
                      from Pune, Maharashtra
                      Oct 6, 2016
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110068
                      Website: Naukri.com

                      I took resume writing service from naukri.com amounting rs.3075 mentioned on their website.

                      Later, i got call from naukri.com saying that i 'll get same resume which i have uploaded on naukri.com and there will not be any changes.

                      They asked me to pay 3, 000 extra to avail resume writing service and are also denying to refund the amount which i have paid.
                      May 11, 2017
                      Complaint marked as Resolved 
                      Naukri.com customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 12, 2016
                      Naukri.com Customer Care's response
                      Dear Vaishnav,

                      Please share your contact details or call us at [protected](toll free). We will surely investigate and will update you as the detail that you are sharing, we doubt if this call was made from Naukri.com or any of our associates.

                      Please refrain from taking calls from this agency / person as they might be misusing Naukri’s name and credibility.

                      We’ve received such complaints from other jobseekers as well in the past and on the basis of our findings we advise you to be wary of such emails and do not volunteer information on:

                      • Credit card numbers or bank details over phone or email
                      • Call back phone number
                      • Monetary transactions, money-transfers, or payment for job applications, conducting interviews, or any other such employment/recruitment related benefits
                      • Contact details for a guaranteed job or money to process visa for emigration

                      We advise you to exercise extreme caution before acting on any such fraudulent emails/calls and always check with the actual recruiter before paying for interview, offer letter, etc.

                      Naukri.com takes the best possible measures to protect the interest of our job seekers.

                      Please feel free to revert in case of any query and we would be happy to help you.

                      Thanks & Regards,
                      Team Naukri
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                        R
                        Rajan N Boopathi
                        from Chennai, Tamil Nadu
                        Oct 6, 2016
                        Resolved
                        Report
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                        Resolved

                        Address: 638656
                        Website: www.pentrackzzworld.com

                        Hi sir,
                        I have seen an suspicious account in name of our company. And we dont have or didnt open any account in your website. While trying to open we have seen this account. And the profile contains fake details. This effect our company profile. Please we request you to remove or take a necessary action on that account. Below we mention the link of that profile. And we attached the screen shot of that profile.
                        Thank you.

                        Link: https://www.naukri.com/recruiters/arulraj-2768824
                        +1 photos
                        May 11, 2017
                        Complaint marked as Resolved 
                        Naukri.com customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 12, 2016
                        Naukri.com Customer Care's response
                        Dear Sir,

                        We express our sincere apologies for the displeasure caused to you.

                        We would like to assure you that Naukri.com prides itself on being customer-centric. Your concern has been forwarded to the respective department to act on it at the earliest.

                        Thanks & Regards,
                        Team Naukri
                        Unnecessary salarpuria is calling for interviews
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                          V
                          vins45
                          from Mumbai, Maharashtra
                          Oct 5, 2016
                          Resolved
                          Report
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                          Resolved

                          Address: Mumbai City, Maharashtra, 400067
                          Website: naukri.com

                          I received a call from naukri.com.. She told me that i'm shortlisted by naukri.com for mahindra and you will have to go through interview rounds like telephonic and personal interview. So for telephonic round ull get a call and after that ull have to register 1800 rps. Which will me refunded after the interview. So along with the documents youll have to b ready for interview ... As soon as i heard registration fees for interview i said i m not interest and this was the fraud call guyz... I said ma'am no company does this like for interview they take fees. She replied have you given interviews before, i said i m currently working in xyz company ... So i better know this ... And said im not interest and cut the call... Contact number was[protected]
                          May 11, 2017
                          Complaint marked as Resolved 
                          Naukri.com customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 12, 2016
                          Naukri.com Customer Care's response
                          Dear Sir,

                          Greetings from Naukri.com!

                          Thank you for writing to us and bringing this to our notice.

                          We would like to share that this call was not made from Naukri.com or any of our associates.

                          Please refrain from taking calls from this agency / person as they might be misusing Naukri’s name and credibility.

                          We’ve received such complaints from other jobseekers as well in the past and on the basis of our findings we advise you to be wary of such emails and do not volunteer information on:

                          • Credit card numbers or bank details over phone or email
                          • Call back phone number
                          • Monetary transactions, money-transfers, or payment for job applications, conducting interviews, or any other such employment/recruitment related benefits
                          • Contact details for a guaranteed job or money to process visa for emigration

                          We advise you to exercise extreme caution before acting on any such fraudulent emails/calls and always check with the actual recruiter before paying for interview, offer letter, etc.

                          Naukri.com takes the best possible measures to protect the interest of our job seekers.

                          Please feel free to revert in case of any query and we would be happy to help you.

                          Thanks & Regards,
                          Team Naukri
                          Dear sir I will pay for 22000 for nokri.com through money for HCL company Vadodara Nd sir please give me my money ... request
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                            N
                            nitin!123
                            from Indore, Madhya Pradesh
                            Oct 5, 2016
                            Resolved
                            Report
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                            Resolved

                            Address: New Delhi, Delhi, 452009
                            Website: A2Z Solutions and services

                            My self Nitin verma i deposited the amount 8200 hundred in icici bank by the name of A2z Solution and services for the post of back office in hdfc bank. I received the offer letter in my email but after few days they are saying that you have to deposit 13000 in icci bank to get the joining but there is no such discussion about that now they are not refund me the money back its been a two month Can you please help me

                            Sudhir sir no :[protected]
                            Oct 10, 2016
                            Complaint marked as Resolved 
                            Naukri.com customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 12, 2016
                            Naukri.com Customer Care's response
                            Dear Sir,

                            Reference to your message, while we understand your anxiety we will not be able to authenticate or provide any proof of legitimacy of the offers shared with you by consultants/ recruiters. Naukri.com only works as a facilitator in your job search by enhancing visibility of your profile / resume and highlighting your profile to the recruiters.

                            We advise you to use your own judgment and sole direction in applying for jobs or paying registration fees. We recommend you to check the company website and office to validate authenticity of the offer.

                            We can advise you to take legal action against A2z Solution from your end as Naukri cannot assist in any refund from them.

                            Thanks & Regards,
                            Team Naukri
                            I m Gitanjali Nayak...I deposit the amount of rs10500 @a2z solution for the job of banking oparatioal executive...first they told me with in 1 month of deposit your can get the job.but it has 4 month already gone still they can't provide the job...last I said please refund my deposit amout... and they refunded the amout ..when I told them about the job...i[censored] can't provide the job sof, Why committed to the people. On that time their MD shouting on me bcz. why I m saying all that thing.Their behaviour also like a cheater ..so it is my humble request to you that, please stop this kind of fraud consultancy...
                            A 2 z solution is a cheater company and after registration there behaviour is ridiculous, very bed and when i give Mobile no to other candidates who is came for job...security delete the no forcefully.. And no permission to talk with any other Candidate and discussion about job or there company. They first force to registration and looted 500 rs from job seeker or per candidate..
                            @A2z SOLUTION company is a fruad
                            And very bed looted company...so any any one should complaint about this fake company..
                            Plz dont advertising of this company.
                            Lituloka's reply, Jul 1, 2018
                            This consultancy available in which city
                            A2Z solution consultancy available in which area. U want clear which city it belongs.
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                              K
                              Kinar Mehta
                              from Mumbai, Maharashtra
                              Oct 3, 2016
                              Resolved
                              Report
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                              Resolved

                              This is more to alert Naukri.com.

                              I have received fake call from a certain Anjali Sharma[protected]_, who claims to be an employee and promised me to fix inteviews with big companies like IBM, Capegemini, Tech M etc.

                              I was asked to submit my resume to [protected]@asia.com and pay up an amount of Rs. 1650 /-

                              I searched Google and it is fake as [censored]. Please take some action against these people. As I understand, this felony is increasing, more so, since you are a trusted brand.

                              Thanks,
                              Kinar Mehta
                              May 9, 2017
                              Complaint marked as Resolved 
                              Naukri.com customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 12, 2016
                              Naukri.com Customer Care's response
                              Dear KinarMehta,

                              Greetings from Naukri.com!

                              Thank you for writing to us and bringing this to our notice.

                              We would like to share that “[protected]@asia.com” is not associated/ part of Naukri.com (Info Edge (India) Limited) and this call was not made from Naukri.com or any of our associates.

                              Please refrain from taking calls from this agency / person as they might be misusing Naukri’s name and credibility.

                              We’ve received such complaints from other jobseekers as well in the past and on the basis of our findings we advise you to be wary of such emails and do not volunteer information on:

                              • Credit card numbers or bank details over phone or email
                              • Call back phone number
                              • Monetary transactions, money-transfers, or payment for job applications, conducting interviews, or any other such employment/recruitment related benefits
                              • Contact details for a guaranteed job or money to process visa for emigration

                              We advise you to exercise extreme caution before acting on any such fraudulent emails/calls and always check with the actual recruiter before paying for interview, offer letter, etc.

                              Naukri.com takes the best possible measures to protect the interest of our job seekers.

                              Please feel free to revert in case of any query and we would be happy to help you.

                              Thanks & Regards,
                              Team Naukri
                              I received a mail from [protected]@yandex.com and they are demanding an amount of RS 2400.Please help me in knowing whether naukriinfo is associated with naukri.com or not.
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                                P
                                priyank23
                                Oct 2, 2016
                                Resolved
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                                Resolved

                                Address: Gautam Buddh Nagar, Uttar Pradesh, 110052
                                Website: www.naukri.com

                                Hi,

                                Payment made in full in advance on Sept 29, no service as yet, just a few hours service we received though paid for 3 days.

                                Their sales exceutive Animesh did tell me many time on the call that the service package is for the 3 days against a payment for INR 5748 which i did on Sept 29 and they said from Oct 1 as date set by us, they gave a service for a few hours and around 11:45 PM on Oct 1, they stopped all the service.

                                It's not even 24 hours and we paid for 72 hours.

                                No customer support on Saturdays we were not told too by Animesh the sales guy from them.

                                No official invoice has been issued to us for the payment we have made as Animesh told me that i would get it as soon as i made the payment.

                                Please help, i am very upset with Naukri.com services.

                                Priyank
                                [protected]
                                Web King Services (WKS)
                                May 11, 2017
                                Complaint marked as Resolved 
                                Naukri.com customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 12, 2016
                                Naukri.com Customer Care's response
                                Dear Priyank,

                                Reference to our discussion, we will call you around 5 Pm Today.

                                Regards,
                                Team Naukri
                                Some of the clients of Naukri.com, they make me pay and they guaranteed me that they will full to sure will give me the job but in next procedure, they again ask me to pay and I want my payment back. The date which they ask was on 05 Aug 2016 in the name of Gaurav Kumar.

                                Payment made in full in advance on Sept 29, no service as yet, just a few hours service we received though paid for 3 days. - Comment #2566017 - Image #0
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                                  S
                                  saurabhsp
                                  from Nahan, Himachal Pradesh
                                  Sep 28, 2016
                                  Resolved
                                  Report
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                                  Resolved

                                  Address: New Delhi, Delhi, 110005

                                  I have a call in the name of naukri.com for job from preety and vishal they tell me to submit some document for job search next day they call me n mail me that i m shortlisted for axis bank and registration with submission of rs.3000/-
                                  After that they tell me for a call next day from the bank but next day they call me and told me that i have to pay more amount rs.6500/- for document verification when i reject for that they stop calling me and also not refund my amount.
                                  Please take some action on such types of fraud n criminals

                                  Mails n other details given below

                                  http://w10.naukri.com/mailers/template_revamp/job_mess/images/logo_curve_new.gif
                                  Naukri.com
                                  India's no.1 job site
                                  Naukri.com team
                                  Please add our email to your contact list
                                  To prevent future mails from going into junk/spam folder.

                                  Dear jobseeker,

                                  This is in reference to our telephonic conversation.

                                  We would to inform you that we are hiring candidates for our client therefore we have shortlisted your profile and to determine your candidature in best level according to market value & experience our recruitment team requires your below said documents.

                                  Further, we have a document validation process wherein we check requisite experience and market eligibility of your profile. If we will find your profile fulfilling we will get you back with further information.
                                  Note: you need to forward your below listed documents:-

                                  1. Updated resume with complete job description.
                                  2. Scan copy of your higher education marksheet (Graduation, pg, etc.)
                                  3. Photo identity proof any of listed (Passport, aadhar card, voter id, etc.)
                                  4. Experience letter/appointment letter/salary slip (If any available)

                                  Please forward your all the required documents for further action and feel free to revert in case of any query and we would be happy to help you.

                                  Assuring you of the best possible services, always.
                                  Wish you good luck for your job.

                                  Regards,
                                  Naukri.com team
                                  Unsubscribe | report a problem

                                  You are receiving this mailer because you have used your e-mail id to receive jobs from us.

                                  This email and any files transmitted with it are intended solely for the person or the entity to whom they are addressed and may contain information which is confidential and privileged. Ieil (Info edge india ltd) has taken all reasonable steps to ensure that the information in this mailer is authentic. Any misuse of the information contained in this email, including but not limited to retransmission or dissemination of the said information by person or entities other than the intended recipient is unauthorized and strictly prohibited. If you are not the intended recipient of this email, please delete this email and contact the sender immediately.

                                  — forwarded message —
                                  From: naukri.com
                                  Date: thu, sep 8, 2016 at 12:00 pm
                                  Subject: form
                                  To: [protected]@1naukri.com

                                  Dear jobseeker,

                                  We would like to congratulate you as we have selected your candidature for our client therefore we would request you please download and fill up employment attached form with this email and sent it over so that same could be forwarded to our client for joining formalities.

                                  Assuring you of the best possible services, always.

                                  Please feel free to revert in case of any query and we would be happy to help you.

                                  Warm regards

                                  Manish ahuja | human resource department
                                  143, m. C. D. Market, beadonpura, new delhi, delhi 110005
                                  For any feedback? Please write us back

                                  Naukri.com-india's no.1 job site
                                  P print only when necessary |7 switch off as you go |qrecycle always
                                  Description: description: description: cid:image001. [protected]@01cac1fc. B5f0ffb0

                                  From: naukri.com
                                  Date: thu, sep 8, 2016 at 10:39 pm
                                  Subject: payment confirmation
                                  To: saurabh pathak

                                  http://w10.naukri.com/mailers/template_revamp/job_mess/images/logo_curve_new.gif
                                  Naukri.com
                                  India's no.1 job site
                                  Naukri.com team
                                  Please add our email to your contact list
                                  To prevent future mails from going into junk/spam folder.

                                  Dear jobseeker

                                  We would like to thank you for your recent service purchase from naukri.com; we would like to inform you that we have received your registration amount and your registration number is mentioned below.

                                  Registration number - nr[protected]

                                  Please feel free to revert in case of any query and we would be happy to help you.

                                  Assuring you of the best possible services, always.

                                  Wish you good luck for your job.

                                  Regards,
                                  Naukri.com team
                                  Unsubscribe | report a problem

                                  You are receiving this mailer because you have used your e-mail id to receive jobs from us.

                                  This email and any files transmitted with it are intended solely for the person or the entity to whom they are addressed and may contain information which is confidential and privileged. Ieil (Info edge india ltd) has taken all reasonable steps to ensure that the information in this mailer is authentic. Any misuse of the information contained in this email, including but not limited to retransmission or dissemination of the said information by person or entities other than the intended recipient is unauthorized and strictly prohibited. If you are not the intended recipient of this email, please delete this email and contact the sender immediately.

                                  From: saurabh pathak [mailto:[protected]@gmail.com]
                                  Sent: thursday, september 08, 2016 2:22 pm
                                  To: naukri.com
                                  Subject: re: confirmation

                                  Dear sir/madam,

                                  I have to inform you that payment of such registration have been done. Details of such payment given below eith employment form
                                  Please find attachment

                                  Regards :-
                                  Saurabh pathak

                                  On thu, sep 8, 2016 at 1:18 pm, saurabh pathak wrote:
                                  Dear sir/madam,

                                  I have to inform you that payment of such registration have been done. Details of such payment given below.

                                  08-sep[protected]sep-2016) to transfer
                                  Inb imps/p2a/[protected]/xxxxxxx480bkid imps[protected]mo[protected], 000.00


                                  Regards :-
                                  Saurabh pathak

                                  On thu, sep 8, 2016 at 11:12 am, naukri.com wrote:

                                  http://w10.naukri.com/mailers/template_revamp/job_mess/images/logo_curve_new.gif
                                  Naukri.com
                                  India's no.1 job site
                                  Naukri.com team
                                  Please add our email to your contact list
                                  To prevent future mails from going into junk/spam folder.

                                  Dear mr. Saurabh,

                                  We would like to congratulate you as we find your candidature eligible enough for our client therefore it is being forwarded to our client “ axis bank ltd. ” for your preferred location “ kanpur ” for further proceedings of your candidature. Please complete the registration procedure till today for documents processing.

                                  Further, we would also like to clarify you that after receiving the payment we shall forward your document to employer for further proceedings and you will receive a call regarding job description & salary matter.

                                  Please forward your transaction slip on the same e-mail id.

                                  Registration details:-

                                  Bank name - bank of india
                                  Account name - info edge org.
                                  Account no. - [protected]
                                  Amount - rs.3000/-
                                  Ifsc code - bkid0006803

                                  Payment options:-
                                  Payment can be made by choosing preferred option from the following.
                                  · cash deposit to our company bank account.
                                  · online/neft/imps to our company bank account.
                                  · using money transfer service.
                                  Assuring you of the best possible services, always.

                                  Please feel free to revert in case of any query and we would be happy to help you.
                                  Wish you good luck for your job.

                                  Regards,
                                  Naukri.com team
                                  Unsubscribe | report a problem

                                  You are receiving this mailer because you have used your e-mail id to receive jobs from us.

                                  This email and any files transmitted with it are intended solely for the person or the entity to whom they are addressed and may contain information which is confidential and privileged. Ieil (Info edge india ltd) has taken all reasonable steps to ensure that the information in this mailer is authentic. Any misuse of the information contained in this email, including but not limited to retransmission or dissemination of the said information by person or entities other than the intended recipient is unauthorized and strictly prohibited. If you are not the intended recipient of this email, please delete this email and contact the sender immediately.

                                  From: saurabh pathak [mailto:[protected]@gmail.com]
                                  Sent: wednesday, september 07, 2016 4:01 pm
                                  To: naukri.com
                                  Subject: re: document

                                  Dear sir/madam,

                                  This is in reference to our telephonic conversation.

                                  The documents copies said by you encl herewith.
                                  Please find attachment

                                  Regards :-
                                  Saurabh pathak
                                  Mgs auto fab pvt ltd
                                  Lucknow

                                  On wed, sep 7, 2016 at 3:39 pm, naukri.com wrote:


                                  http://w10.naukri.com/mailers/template_revamp/job_mess/images/logo_curve_new.gif
                                  Naukri.com
                                  India's no.1 job site
                                  Naukri.com team
                                  Please add our email to your contact list
                                  To prevent future mails from going into junk/spam folder.

                                  Dear jobseeker,

                                  This is in reference to our telephonic conversation.

                                  We would to inform you that we are hiring candidates for our client therefore we have shortlisted your profile and to determine your candidature in best level according to market value & experience our recruitment team requires your below said documents.

                                  Further, we have a document validation process wherein we check requisite experience and market eligibility of your profile. If we will find your profile fulfilling we will get you back with further information.
                                  Note: you need to forward your below listed documents:-

                                  1. Updated resume with complete job description.
                                  2. Scan copy of your higher education marksheet (Graduation, pg, etc.)
                                  3. Photo identity proof any of listed (Passport, aadhar card, voter id, etc.)
                                  4. Experience letter/appointment letter/salary slip (If any available)

                                  Please forward your all the required documents for further action and feel free to revert in case of any query and we would be happy to help you.

                                  Assuring you of the best possible services, always.
                                  Wish you good luck for your job.

                                  Regards,
                                  Naukri.com team
                                  Unsubscribe | report a problem

                                  You are receiving this mailer because you have used your e-mail id to receive jobs from us.

                                  This email and any files transmitted with it are intended solely for the person or the entity to whom they are addressed and may contain information which is confidential and privileged. Ieil (Info edge india ltd) has taken all reasonable steps to ensure that the information in this mailer is authentic. Any misuse of the information contained in this email, including but not limited to retransmission or dissemination of the said information by person or entities other than the intended recipient is unauthorized and strictly prohibited. If you are not the intended recipient of this email, please delete this email and contact the sender immediately.

                                  From: naukri.com
                                  Date: fri, sep 9, 2016 at 11:28 am
                                  Subject: fw: document discrepancy
                                  To: [protected]@gmail.com

                                  Fyi
                                  Warm regards
                                  Vishal sharma| human resource department
                                  Direct |+91-[protected]
                                  143, m. C. D. Market, beadonpura, new delhi, delhi 110005
                                  For any feedback? Please write us back

                                  Naukri.com-india's no.1 job site
                                  P print only when necessary |7 switch off as you go |qrecycle always
                                  Cid:image001. [protected]@01d1ddc3. F9ecc520

                                  From: axis bank ltd. [mailto:[protected]@axisbank.com]
                                  Sent: 09 september 2016 11:24
                                  To: 'naukri.com'
                                  Subject: document discrepancy

                                  Hi,
                                  We would like to inform you that we have received the documents of mr. Saurabh pathak for joining formalities. However, we would like to clarify that his “educational documents” are not verified by any investigation company which is mandatory; failure to provide report may cause termination of profile.
                                  Therefore, we request you to ask mr. Saurabh pathak to verify their educational documents by pinkerton and provide the acknowledgement.
                                  Further, we would also like to inform you that we will call you within 48 hours with “offer letter” once we would receive acknowledgement number so get the verification done asap.
                                  Thanks & regards,
                                  Minisha chetri

                                  Executive-hr dept

                                  From: naukri.com
                                  Date: fri, sep 9, 2016 at 11:39 am
                                  Subject: verification
                                  To: [protected]@gmail.com

                                  http://w10.naukri.com/mailers/template_revamp/job_mess/images/logo_curve_new.gif
                                  Naukri.com
                                  India's no.1 job site
                                  Naukri.com team
                                  Please add our email to your contact list
                                  To prevent future mails from going into junk/spam folder.

                                  Dear jobseeker

                                  We would like to inform you that your registration process completed here successfully. However, we would like to inform you that as per your employer your educational documents are not verified therefore it needs to be verified as it require from the employer side, so that any legal obstacle could not occur; your documents will be verified by pinkerton which is the worldwide trusted verification department which was established in chicago in 1850. So here we are going to verify your all the document’s by this company for security purpose.

                                  You will get a valuable reference id on your verified report, if applicant’s document is verified then recruiter will never feel inconvenience to recruit applicant. It’s like a green signal for your profile in the terms of like as your higher education, your previous employer & prior to previous all. It’s a mutual trust between applicant & organization.

                                  Bank name - bank of india
                                  Account name - info edge org.
                                  Account no. - [protected]
                                  Amount - rs.6500/-
                                  Ifsc code - bkid0006803

                                  Please forward your transaction slip on the same e-mail id.

                                  Assuring you of the best possible services, always.
                                  Wish you good luck for your job.

                                  Regards,
                                  Naukri.com team
                                  Unsubscribe | report a problem

                                  You are receiving this mailer because you have used your e-mail id to receive jobs from us.

                                  This email and any files transmitted with it are intended solely for the person or the entity to whom they are addressed and may contain information which is confidential and privileged. Ieil (Info edge india ltd) has taken all reasonable steps to ensure that the information in this mailer is authentic. Any misuse of the information contained in this email, including but not limited to retransmission or dissemination of the said information by person or entities other than the intended recipient is unauthorized and strictly prohibited. If you are not the intended recipient of this email, please delete this email and contact the sender immediately.
                                  May 9, 2017
                                  Complaint marked as Resolved 
                                  Naukri.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 01, 2016
                                  Naukri.com Customer Care's response
                                  Dear Sir,

                                  Thank you for writing to us and bringing this to our notice.

                                  We would like to share that this call was not made from Naukri.com or any of our associates.

                                  Please refrain from taking calls from this agency / person as they might be misusing Naukri’s name and credibility.

                                  We’ve received such complaints from other jobseekers as well in the past and on the basis of our findings we advise you to be wary of such emails and do not volunteer information on:

                                  • Credit card numbers or bank details over phone or email
                                  • Call back phone number
                                  • Monetary transactions, money-transfers, or payment for job applications, conducting interviews, or any other such employment/recruitment related benefits
                                  • Contact details for a guaranteed job or money to process visa for emigration

                                  We advise you to exercise extreme caution before acting on any such fraudulent emails/calls and always check with the actual recruiter before paying for interview, offer letter, etc.

                                  Naukri.com takes the best possible measures to protect the interest of our job seekers.

                                  Please feel free to revert in case of any query and we would be happy to help you.

                                  Thanks & Regards,
                                  Team Naukri
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                                    S
                                    saroj13
                                    from Bengaluru, Karnataka
                                    Sep 28, 2016
                                    Resolved
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                                    Resolved

                                    Address: 560063

                                    My name is saroj chowdhary. I registered with naukri on 26th feb 2016 for resume development and promotion service with the customer code: 160227cs2573875. My experience with naukri is very unsatisfactory and unprofessional the duration for promotion service was 6 months.

                                    After the promotion services started, in the march month, i had raised my concern stating that i am not receiving the relevant job opportunities. Initially, i got the response that i am reacting and concluding that the services i have opted for are not useful. Later in june, i strongly asked to transfer the call to a senior executive and from then i was in regular touch with a person from escalation team. I shared my concerns and requested for refund, but the response i got is they will see to it that i get the relevant opportunities.

                                    From july end, the executive was not at all reachable, every time i got the response, she is not in office because of her personal and health issue.
                                    Now the promotion service got expired.

                                    I am asking them to refund the amount as i had not got any positive response after availing the promotion services which they are denying to do so mentioning that services are expired and they are not responsible if i did not get any interview calls or job change.

                                    Request you to kindly help me out to get my money refunded.

                                    Thanks
                                    Saroj chowdhary
                                    [protected]
                                    May 11, 2017
                                    Complaint marked as Resolved 
                                    Naukri.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 01, 2016
                                    Naukri.com Customer Care's response
                                    Dear Saroj,

                                    We are in receipt of your complaint and deeply regret that you have not received enough job responses. Naukri.com works as a facilitator for job search and does not guarantee a job in anyway. Our services provide visibility and accessibility of jobseeker profiles to recruiters thus enhancing the chances of getting a job.

                                    However, calls or job offers received by a job seeker depend on the current openings with recruiters and consultants; Naukri.com tries its best to have its job seekers placed in the best of firms by giving visibility and accessibility to their profiles but it in no ways guarantee a job or responses/can influence the recruiters.

                                    We would also like to keep you posted that as the tenure of the subscription has expired we can in no ways offer you any refund against the services used by you.

                                    We wish you luck in your job search!

                                    We would like to assure you that Naukri.com prides itself on being customer-centric.

                                    Thanks & Regards,
                                    Team Naukri
                                    Oct 09, 2016
                                    Updated by saroj13
                                    Its been more than 10 days, I am yet to get any response for my complaint.
                                    Positively looking forward to hear from you.
                                    Oct 09, 2016
                                    Updated by saroj13
                                    The response given in the reply is different than what was promised to me after raising the complaint. I had received the call from Naukri on Sep 28, 2016 and they confirmed that Amount will be refunded, it was even informed that the refund will be settled though 3 banks (ICICI, SBI and PNB). On Oct 01, the response is once again different.
                                    I had highlighted within a month that I m not getting opportunities after availing the service and I had asked to initiate the refund. That time I got the response that I will be getting the right opportunities but I had to wait. Now, I cannot accept the response given by Naukri.
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                                      I
                                      imvarunnnair
                                      from Mumbai, Maharashtra
                                      Sep 28, 2016
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra, 560016
                                      Website: www.click2naukri.in

                                      27/9/16
                                      Cheated by naukri executive
                                      Got a call from rohit sharma (Ph # [protected]) from naukri regarding paid services.
                                      He explained that i have to pay only rs.2530 for this service. Based on this i have paid the money through debit card. Once i paid the money the executive told i need to pay rs.3600 again to avail the service.
                                      I felt cheated by this as the executive did not mentioned about rs.3600 till i paid rs.2530.
                                      I'am unable to pay more rs.3600. I request that i get my money back which i have paid (Rs.2530)
                                      May 11, 2017
                                      Complaint marked as Resolved 
                                      Naukri.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 01, 2016
                                      Naukri.com Customer Care's response
                                      Dear Sir,

                                      Thank you for writing to us and bringing this to our notice.

                                      We would like to share that this call was not made from Naukri.com or any of our associates.

                                      Please refrain from taking calls from this agency / person as they might be misusing Naukri’s name and credibility.

                                      We’ve received such complaints from other jobseekers as well in the past and on the basis of our findings we advise you to be wary of such emails and do not volunteer information on:

                                      • Credit card numbers or bank details over phone or email
                                      • Call back phone number
                                      • Monetary transactions, money-transfers, or payment for job applications, conducting interviews, or any other such employment/recruitment related benefits
                                      • Contact details for a guaranteed job or money to process visa for emigration

                                      We advise you to exercise extreme caution before acting on any such fraudulent emails/calls and always check with the actual recruiter before paying for interview, offer letter, etc.

                                      Naukri.com takes the best possible measures to protect the interest of our job seekers.

                                      Please feel free to revert in case of any query and we would be happy to help you.

                                      Thanks & Regards,
                                      Team Naukri
                                      Helpful
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                                        S
                                        sivarajjayakumar
                                        from Gurgaon, Haryana
                                        Sep 27, 2016
                                        Resolved
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                                        Resolved

                                        Address: Chennai, Tamil Nadu, 600095
                                        Website: Naukri.com

                                        My name is T.J.Sivaraj and I have been using the Naukri account for past 16 years for job opportunities. Mine is a premium profile and it has highly critical and client confidential information.

                                        All my information was disclosed to public through one of the prospective client ( Man power Consulting company ) of Naukri. Someone from the consulting company downloaded all my information available in Naukri database and revealed that to the public. It is a serious threat as it contain lots and lots of confidential information.

                                        I need your immediate attention to consider it as a high priority and investigate this issue to identify the people who were involved to steal all my information from the Naukri professional database and shared it in the public forum.

                                        I called the Naukri customer care number to report this problem, they routed me to different people and asked me to send an email to [protected]@naukri.com. But I haven't got any response from any one yet.

                                        Please call me urgently to discuss on this issue and immediately stop the further leakage of my information.

                                        My Naukri user ID: Sivarajjayakumar

                                        Contact Number : 91 [protected] / 91 [protected]

                                        Thanks & Regards

                                        T.J.Sivaraj

                                        91 [protected] / 91 [protected]
                                        Oct 16, 2016
                                        Complaint marked as Resolved 
                                        My issue is not resolved yet.My complaint is closed without my consent. This is not fair. It is a serious issue and no one is inclined to listen to the issue first of all.
                                        Naukri.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 01, 2016
                                        Naukri.com Customer Care's response
                                        Dear T.J.Sivaraj,

                                        Reference to our discussion, please share the detail with us at [protected]@naukri.com.

                                        We would like to assure you that Naukri.com prides itself on being customer-centric.

                                        Thanks & Regards,
                                        Team Naukri
                                        Oct 05, 2016
                                        Updated by sivarajjayakumar
                                        Dear Team,

                                        As advised, I have sent the details to [protected]@naukri.com. However, I haven't got any direct answer from the team. Simply, sending me the standard script as if the problem is not understood correctly. My issue is breach of trust by one of the employer by sharing my confidential information outside the system, and I need to know, what action Naukri is going to take against them to stop the recurrence of such issue. Even, I have shared the evidence for that breach of policy & trust.
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