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Naukri.com Complaints & Reviews

3.3
Updated: Jul 25, 2025
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Naukri.com reviews & complaints page 27

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S
SKhurana999
May 13, 2022
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Company executives called me and explain about their fast forward service and offer me for about 2500 rs for 3 month...and i paid the charges on 5th may 2022 as i like what they offer and then they said that i will receive call from their side on 9th may 2022 about my preferences and for any other query related to services. but till now i the did not called me.they called me on 11th may and 12 th may so they didn't fair at their commitment.so i want refund of my money..
Naukri.com customer support has been notified about the posted complaint.
Dear Customer,

Greetings from Naukri.com!

We express our sincere apologies for the displeasure caused to you.

Please share your customer code / registered email-id, in case you are a paid jobseeker, to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as subject line.

In case you hold a free account with us, kindly mail your concerns to [protected]@naukri.com and respective department will revert to you in 2 working days.

We would like to assure you that Naukri.com prides itself on being customer-centric

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com
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    S
    Swapnil Gadge
    from Nagpur, Maharashtra
    May 13, 2022
    Resolved
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    Resolved

    Hello,
    I am trying to purchase the one month plan of rs 400 20% off at rs total 378 from Naukri app. At the time of payment my money is deducted but no any plan is activated.
    So active the plan or give me my money back.
    +1 photos
    May 13, 2022
    Complaint marked as Resolved 
    My money returned within 5 hrs after complaint.
    Naukri.com customer support has been notified about the posted complaint.
    Verified Support
    May 17, 2022
    Naukri.com Customer Care's response
    Dear Swapnil,

    Greetings from Naukri.com!

    We express our sincere apologies for the displeasure caused to you.

    Reference to your concern, we hope the amount has been credited back to your account. You can again purchase the Monthly Plan or if you need any help, we can arrange a call back for you.

    We would like to assure you that Naukri.com prides itself on being customer-centric

    Regards,
    Neha Arora
    Team - Customer Service
    Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
    UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
    International Clients[protected]:30 AM to 6:00 PM)
    E-Mail ID - [protected]@naukri.com
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      D
      Divya@3004
      from Delhi, Delhi
      May 13, 2022
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      I am writing this to you because I am paid user of naukri.com and very disappointed by your service.
      My friend recommended me this and thinking it must be good I gave it a try.
      It sadens me that all the jobs require experience and as a fresher I am looking for experience.
      Kindly refund my money

      Application number: FF[protected]
      My email id is: [protected]@gmail.com
      My phone number is: [protected]
      Naukri.com customer support has been notified about the posted complaint.
      Dear Customer,

      Greetings from Naukri.com!

      We express our sincere apologies for the displeasure caused to you.

      Please share your customer code / registered email-id to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as subject line.

      We would like to assure you that Naukri.com prides itself on being customer-centric

      Regards,
      Neha Arora
      Team - Customer Service
      Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
      UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
      International Clients[protected]:30 AM to 6:00 PM)
      E-Mail ID - [protected]@naukri.com
      Helpful
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        D
        Dhwani2704
        from Bhopal, Madhya Pradesh
        May 12, 2022
        Resolved
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        Resolved

        Website: mininaukri.com

        Today I received a call from a girl who said she was calling from naukri.com. She informed me that I had been shortlisted for three to four companies and that I needed to complete the process in order to move forward. She said to me that you will have to go to the link and then apply for a prime membership which is only Rs.10, I was a little confused by hearing that it was only Rs.10 so I asked her and she replied that this is the cost of each form you will be filling, as I had never received a call from naukri before so I didn't know the exact procedure and i thought maybe she is right. She sent me the URL via some random number, and I realized something was amiss, so i typed it into google and searched it, and guess what? It redirected me to naukri.com, which was enough to trick me, and I thought maybe this is authentic. I entered my card information, and when I clicked on otp for confirmation, I received a message from my bank with the name of some unknown organization and a request for Rs. 4688, at which point I understood it was a scam. That girl kept calling to see if it was registered or not, so I picked up the phone and began yelling at her, and she told me to please share the message with me so i could file a complaint with my company about some people misusing our website. I was so angry because of the way she was lying and asking for the message, and after I yelled at her, which was necessary, she told me to get lost and cut the call.
        I am requesting to the naukri.com to please make your security strong s people are misusing your website which is pathetic and also if i am applying for a job on naukri how they are getting to know about that and they also finding our contacts from there. I was aware so i was not tricked by them but there are so many people out there who are facing these problems everyday and getting tricked by these people.
        I would really appreciate if you look into this matter and I am also adding the number of the person who contacted me for your reference.
        Got call from this No.: [protected]
        Got message from this No: [protected]

        Regards
        Dhwani Sharma
        Jun 16, 2022
        Complaint marked as Resolved 
        Naukri.com customer support has been notified about the posted complaint.
        Verified Support
        May 13, 2022
        Naukri.com Customer Care's response
        Dear Customer,

        Greetings from Naukri.com!

        Reference to your concern, we request you to share your name, email id and contact number so that we can assist you accordingly.

        Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

        We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

        You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

        Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

        NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

        Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

        Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

        Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

        Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

        For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

        In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

        Please feel free to revert in case of any query; we would be happy to help you out.

        Regards,
        Neha Arora
        Team - Customer Service
        Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
        UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
        International Clients[protected]:30 AM to 6:00 PM)
        E-Mail ID - [protected]@naukri.com
        Name: Dhwani Sharma
        Contact: [protected]
        Email id : [protected]@gmail.com
        Helpful
        1 other people found this review helpful
        1 found this helpful
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          K
          Kittyes
          from Raipur, West Bengal
          May 11, 2022
          Resolved
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          Resolved

          Yesterday i was download nokari.com app. I didn't complete my profile but still today i got a call from nokari.com. she consists to apply for a job. I decline because of my exams. After sometime i got another call and text message from nokari.com. she said i have to pay penalty of rs 48000 because i didn't respond the calls from company/declined the offer. After 2 hours i got another same message. But this time the amount of penalty is 35000. They call again and again & threatened me.
          +2 photos
          Jun 17, 2022
          Complaint marked as Resolved 
          Naukri.com customer support has been notified about the posted complaint.
          Verified Support
          May 13, 2022
          Naukri.com Customer Care's response
          Dear Customer,

          Greetings from Naukri.com!

          Reference to your concern, we request you to share your name, email id and contact number so that we can assist you accordingly.

          Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

          We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

          You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

          Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

          NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

          Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

          Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

          Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

          Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

          For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

          In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

          Please feel free to revert in case of any query; we would be happy to help you out.

          Regards,
          Neha Arora
          Team - Customer Service
          Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
          UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
          International Clients[protected]:30 AM to 6:00 PM)
          E-Mail ID - [protected]@naukri.com
          Helpful
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            G
            Gargikashavi
            from Noida, Uttar Pradesh
            May 9, 2022
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            Address: B-57 Noida Sec. 63, Gautam Buddh Nagar, Uttar Pradesh

            Hi, My name is Gargi, I am from the HR Dept. of Kashavi Homes. It is situated in Noida .
            We purchased two job postings online on 18th April 2022. We I used one posting around two days later. After using the posting, I get a mail from compliance team, that I need to verify certain details, so that I can use the services.
            I got this mail on 21th April 2022. Since 21st April 2022 till today 9th may 2022. I am just going round and round and have submitted the requested documents atleast three times, still have not received any response from Compliance Team. I just need to understand one thing, is it so difficult to verify a company. Also in case you have certain compliance to use your services, then why don't ask these details at the time of purchase only. Why do you do this activity after purchase...
            I am looking out for solution, If I can Get One.

            Name: Gargi Agarwal
            Phone No: [protected]
            Dept. : HR Head at Kashavi Homes
            Naukri.com customer support has been notified about the posted complaint.
            Dear Gargi,

            Greetings from Naukri.com!

            We express our sincere apologies for the displeasure caused to you.

            Please share your registered email-id and contact number so that we can forward the concern to the respective team and they shall revert to you at the earliest. Also, you can write to us at [protected]@naukri.com or can call us at[protected].

            We would like to assure you that Naukri.com prides itself on being customer-centric

            Regards,
            Neha Arora
            Team - Customer Service
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              P
              Pranab Neoge
              May 7, 2022
              Resolved
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              Resolved

              Address: onemobiwiskytempvtl

              Date of incident-7th May-2022
              Today i had a call from Naukri.com a executive the name of Anshika sharma. She said she called from Naukri.com. She also said that my cv selected at ITC, Hindustan unileaver ltd. Before the HR round she said the naukri.com amount charge of Rs-10.I said ok if charge of Rs-10.The she sent me the link http://naukriworks.co/index.php.After that completed the procedure the amount charge of Rs 10.But that time amount are unsuccessful .After that i check my account amount has deduct of Rs-35826.She told the amount has been refund to your account at evening 6:30.Till the amount not refund. Kindly give me help of this matter. That money i earns for harwork. Kindly help of this matters. I need this amount. Kindly see the attachment of bank statement and phone no and wats app no.
              She called from in this no-[protected]
              wats app no-[protected]
              +3 photos
              Jun 13, 2022
              Complaint marked as Resolved 
              Naukri.com customer support has been notified about the posted complaint.
              Verified Support
              May 09, 2022
              Naukri.com Customer Care's response
              Dear Pranab,

              Greetings from Naukri.com!

              Reference to your concern, we request you to share your email id and contact number so that we can assist you accordingly.

              Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

              We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

              You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

              Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

              NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

              Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

              Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

              Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

              Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

              For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

              In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

              Please feel free to revert in case of any query; we would be happy to help you out.

              Regards,
              Neha Arora
              Team - Customer Service
              Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
              UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
              International Clients[protected]:30 AM to 6:00 PM)
              E-Mail ID - [protected]@naukri.com
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                P
                Piyus@25696
                May 7, 2022
                Resolved
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                Resolved

                I Received a Call by name HR Darshana Pawar Form Naukri.com representing herself as naukri hr sent me for an interview in a recruiter office which was totally fraud, as by the behaviour of the staff i came to know this is a fake recruiters office, as individually before taking any Legal Action on them its my duty To let you know, its my humble request if this person is in your contact please take action.
                Jun 12, 2022
                Complaint marked as Resolved 
                Naukri.com customer support has been notified about the posted complaint.
                Verified Support
                May 09, 2022
                Naukri.com Customer Care's response
                Dear Customer,

                Greetings from Naukri.com!

                Reference to your concern, we request you to share your name, email id and contact number so that we can assist you accordingly.

                Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

                We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

                You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

                Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

                NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

                Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

                Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

                Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

                Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

                For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

                In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

                Please feel free to revert in case of any query; we would be happy to help you out.

                Regards,
                Neha Arora
                Team - Customer Service
                Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                International Clients[protected]:30 AM to 6:00 PM)
                E-Mail ID - [protected]@naukri.com
                Helpful
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                  H
                  hinalpatel9131
                  from Vadodara, Gujarat
                  May 7, 2022
                  Resolved
                  Report
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                  Resolved

                  I got a call from Naukri.com on 5th May stating that they have data entry work from home for Haldirams private limited. They said I need to pay 600 prior interview and 600 after which will be returned to me in first month salary or if not get selected after interview. I said I am unable pay right now as i have internet connection issues. She sent me details on WhatsApp and asked me to pay through QR code.

                  Today I received a call from some Advocate Kavya Sharma ([protected]) from Delhi stating that Naukri.com is sueing me for not paying and wasting their time. However till now i have not received any email regarding anything. She said I will have to pay 10, 438 for panalty in court and if i don't my file will be blocked for 7 years and won't be able to apply to any MNC. She informed i can call the same number i received call from to resolve the issue.

                  When I call ([protected]), she told me if I pay 1200 now then she will inform her legal team and cancel the Case and refund 1200 to me tomorrow. If not then I can go to court and pay 10438 Panalty.
                  +3 photos
                  Jun 14, 2022
                  Complaint marked as Resolved 
                  Naukri.com customer support has been notified about the posted complaint.
                  Verified Support
                  May 09, 2022
                  Naukri.com Customer Care's response
                  Dear Customer,

                  Greetings from Naukri.com!

                  Reference to your concern, we request you to share your name, email id and contact number so that we can assist you accordingly.

                  Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

                  We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

                  You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

                  Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

                  NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

                  Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

                  Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

                  Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

                  Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

                  For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

                  In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

                  Please feel free to revert in case of any query; we would be happy to help you out.

                  Regards,
                  Neha Arora
                  Team - Customer Service
                  Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                  UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                  International Clients[protected]:30 AM to 6:00 PM)
                  E-Mail ID - [protected]@naukri.com
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                    Preetiagarwal12
                    from Raipur, Chhattisgarh
                    May 7, 2022
                    Resolved
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                    Resolved

                    Because of denying paying ₹2400 and cancelling the request. They sent this message and calling and asking for Chaalan number. And telling the team will be coming by 2 hours.
                    +1 photos
                    Jun 12, 2022
                    Complaint marked as Resolved 
                    Naukri.com customer support has been notified about the posted complaint.
                    Verified Support
                    May 09, 2022
                    Naukri.com Customer Care's response
                    Dear Customer,

                    Greetings from Naukri.com!

                    Reference to your concern, we request you to share your name, email id and contact number so that we can assist you accordingly.

                    Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

                    We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

                    You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

                    Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

                    NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

                    Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

                    Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

                    Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

                    Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

                    For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

                    In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

                    Please feel free to revert in case of any query; we would be happy to help you out.

                    Regards,
                    Neha Arora
                    Team - Customer Service
                    Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                    UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                    International Clients[protected]:30 AM to 6:00 PM)
                    E-Mail ID - [protected]@naukri.com
                    Same thing happened with me on 10 May.i denying for paying ₹2400.They sent this message and calling.

                    Challan - Comment #3994547 - Image #0
                    Challan - Comment #3994547 - Image #1
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                      M
                      murthysha
                      May 7, 2022
                      Resolved
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                      Resolved

                      Unable to access my Recruiter account even after multiple emails

                      I signed up for a recruiter account and paid the money in full. They offered a free premium job posting as an offer. I posted the job but after a few days my account was suspended since they wanted hiring mandates. Immediately, I send them all the required documents over the next few days. However, they are not responding to email and my account is still suspended even after multiple calls to customer support, numerous emails and follow ups....
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                      P
                      Pranav01
                      May 3, 2022
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                      Website: resume.naukri.com

                      Its been almost 24 hours and i have not received even the first call. i have taken the super express resume builder service (with their promise to make resume within 48 hours), along with a host of other post resume services. I am not at all happy with their sales representative Amisha (& her senior Manisha) who promised me the moon, but now i am getting nothing in return. If i am taking Resume writing service, how can you expect me to send a resume to your team. i dont have one. Think this is a waste of time. I had high hopes from a firm like Naukri (i am a well wisher of Mr Anupam), but thoroughly disappointed. i dont want a half hearted job from your side for the sake of doing it. Hence, i would like to CANCEL the services availed and kindly initiate full refund amount of Rs 12, 500. I hope i don't have to fight for this now (which i will in case i dont get my refund).
                      Naukri.com customer support has been notified about the posted complaint.
                      Dear Pranav,

                      Greetings from Naukri.com!

                      We express our sincere apologies for the displeasure caused to you.

                      Please share your customer code / registered email-id to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as subject line.

                      We would like to assure you that Naukri.com prides itself on being customer-centric

                      Regards,
                      Neha Arora
                      Team - Customer Service
                      Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                      UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                      International Clients[protected]:30 AM to 6:00 PM)
                      E-Mail ID - [protected]@naukri.com
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                        V
                        Vanshika Aswani
                        May 2, 2022
                        Resolved
                        Report
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                        Resolved

                        I have received call from team stating my profile has been shortlisted for some of companies and if I will not apply to the same than my profile will be blocked and not able to apply for MNC's for 7 years and u have to pay penalties etc and here is the message I have received.

                        Your Profile forward legal department. You cannot apply to any job 7 years in MNC'S Company. Court provide legal notice with challan, and you have to pay challan in court with statement.

                        I am asked to pay Challan amounting Rs. 48, 456/-. Pay in court Within 2 hours officer team visit your home address.
                        @naukri.com

                        Kindly look into it.
                        +1 photos
                        Jun 6, 2022
                        Complaint marked as Resolved 
                        Naukri.com customer support has been notified about the posted complaint.
                        Verified Support
                        May 05, 2022
                        Naukri.com Customer Care's response
                        Dear Vanshika,

                        Greetings from Naukri.com!

                        Reference to your concern, we request you to share your email id and contact number so that we can assist you accordingly.

                        Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

                        We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

                        You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

                        Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

                        NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

                        Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

                        Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

                        Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

                        Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

                        For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

                        In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

                        Please feel free to revert in case of any query; we would be happy to help you out.

                        Regards,
                        Neha Arora
                        Team - Customer Service
                        Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                        UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                        International Clients[protected]:30 AM to 6:00 PM)
                        E-Mail ID - [protected]@naukri.com
                        did the problem got resolved
                        i got the same call and msg today
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                          N
                          Nipra
                          from Kalyan, Maharashtra
                          May 2, 2022
                          Report
                          Copy

                          I got a call around 2 pm stating I need to pay money for assurance 1900 the 5500 for document verification and 7500 for completion of the procedure in this process I lost more 14900 overall 29800 got debited from my account when I asked for refund they asked more 12500 to pay through IFSC as a part of there company procedure to which I denied theyhave assured to pay the money in 7 working days but according to the frauds call mention on the naukri.com site I am highly doubtful
                          Naukri.com customer support has been notified about the posted complaint.
                          Dear Vanshika,

                          Greetings from Naukri.com!

                          Reference to your concern, we request you to share your email id and contact number so that we can assist you accordingly.

                          Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

                          We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

                          You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

                          Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

                          NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

                          Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

                          Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

                          Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

                          Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

                          For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

                          In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

                          Please feel free to revert in case of any query; we would be happy to help you out.

                          Regards,
                          Neha Arora
                          Team - Customer Service
                          Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                          UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                          International Clients[protected]:30 AM to 6:00 PM)
                          E-Mail ID - [protected]@naukri.com
                          Dear Nipra,

                          Greetings from Naukri.com!

                          Reference to your concern, we request you to share your email id and contact number so that we can assist you accordingly.

                          Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

                          We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

                          You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

                          Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

                          NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

                          Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

                          Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

                          Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

                          Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

                          For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

                          In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

                          Please feel free to revert in case of any query; we would be happy to help you out.

                          Regards,
                          Neha Arora
                          Team - Customer Service
                          Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                          UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                          International Clients[protected]:30 AM to 6:00 PM)
                          E-Mail ID - [protected]@naukri.com
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                            M
                            mksoni29
                            from Pune, Maharashtra
                            May 2, 2022
                            Resolved
                            Report
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                            Resolved

                            Address: Pune

                            From Tanu sharma [protected] calling and threatening me and sending messaging and asking money from me. I am sending attached screen.
                            I am Maneesh Soni writitng this complaints my wife getting this calls and message continuously
                            Call me on [protected]
                            +1 photos
                            Jun 9, 2022
                            Complaint marked as Resolved 
                            Naukri.com customer support has been notified about the posted complaint.
                            Verified Support
                            May 04, 2022
                            Naukri.com Customer Care's response
                            Dear Maneesh,

                            Greetings from Naukri.com!

                            Reference to your concern, we request you to share your name, email id and contact number so that we can assist you accordingly.

                            Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

                            We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

                            You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

                            Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

                            NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

                            Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

                            Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

                            Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

                            Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

                            For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

                            In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

                            Please feel free to revert in case of any query; we would be happy to help you out.

                            Regards,
                            Neha Arora
                            Team - Customer Service
                            Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                            UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                            International Clients[protected]:30 AM to 6:00 PM)
                            E-Mail ID - [protected]@naukri.com
                            Helpful
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                              I
                              IamShrey
                              May 2, 2022
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                              Profile 90 percent completed issue

                              Even after uploading resume multiple times profile is still showing 90 percent completed...
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                              Payalnag
                              from kolkata, West Bengal
                              May 1, 2022
                              Resolved
                              Report
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                              Resolved

                              Hello,

                              I have tried updating my resume multiple times still it shows 1 pending action for my Resume. In reality, the resume already exists but not getting updated against profile completeness.

                              This is a genuine problem for job hunting as recruiters will not be able to download my resume.

                              Kindly treat this as urgent.

                              My Naukri email address is: [protected]@gmail.com

                              Thanks,
                              Payal
                              Jun 5, 2022
                              Complaint marked as Resolved 
                              Naukri.com customer support has been notified about the posted complaint.
                              Verified Support
                              May 04, 2022
                              Naukri.com Customer Care's response
                              Dear Payal,

                              Greetings from Naukri.com!

                              We express our sincere apologies for the displeasure caused to you.

                              Please share your customer code / registered email-id, in case you are a paid jobseeker, to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as subject line.

                              In case you hold a free account with us, kindly mail your concerns to [protected]@naukri.com and respective department will revert to you in 2 working days.

                              We would like to assure you that Naukri.com prides itself on being customer-centric

                              Regards,
                              Neha Arora
                              Team - Customer Service
                              Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                              UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                              International Clients[protected]:30 AM to 6:00 PM)
                              E-Mail ID - [protected]@naukri.com
                              Helpful
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                                A
                                Aditya U V D Bocha
                                May 1, 2022
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                                Dear sir/mam
                                My name is Aditya. I have made profile on naukri.com but on my profile, my profile is not approved. Please approved my profile pic so that recruiter can able to see my pic and the chances of getting placed in company can be increased. Please approved my profile pic as early as possible.
                                And i have update as well but till showing Resume is missing
                                Email id : aditya.[protected]@gmail.com
                                Naukri.com customer support has been notified about the posted complaint.
                                Dear Aditya,

                                Greetings from Naukri.com!

                                We express our sincere apologies for the displeasure caused to you.

                                Please share your customer code / registered email-id, in case you are a paid jobseeker, to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as subject line.

                                In case you hold a free account with us, kindly mail your concerns to [protected]@naukri.com and respective department will revert to you in 2 working days.

                                We would like to assure you that Naukri.com prides itself on being customer-centric

                                Regards,
                                Neha Arora
                                Team - Customer Service
                                Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                                UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                                International Clients[protected]:30 AM to 6:00 PM)
                                E-Mail ID - [protected]@naukri.com
                                Helpful
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                                  R
                                  Rajashree Bhat
                                  Apr 30, 2022
                                  Report
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                                  Address: bangalore

                                  Last year when I was applying for job, got call from HR of Naukri.com, saying that they have vacancy in Fortis Hospital in Bangalore and she asked me to send CV first. For registration they charges 2000/- Rs, after registration again some other person from Naukri called me and asked meto send my documents. For Document verification they charged me 5000/-, post document verification they charged me 8000/- for offer letter, every time the money was doubled but in the end they did not respond properly. There was no such job and vacancy in that hospital. I lost around 40000/- of my money in this.
                                  I request you to help me. Kindly help me.
                                  Naukri.com customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  Greetings from Naukri.com!

                                  Reference to your concern, we request you to share your email id and contact number so that we can assist you accordingly.

                                  Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

                                  We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

                                  You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

                                  Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

                                  NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

                                  Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

                                  Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

                                  Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

                                  Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

                                  For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

                                  In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

                                  Please feel free to revert in case of any query; we would be happy to help you out.

                                  Regards,
                                  Neha Arora
                                  Team - Customer Service
                                  Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                                  UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                                  International Clients[protected]:30 AM to 6:00 PM)
                                  E-Mail ID - [protected]@naukri.com
                                  Helpful
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                                    L
                                    Liliaa
                                    Apr 28, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Forcing me to pay challan
                                    +1 photos
                                    May 30, 2022
                                    Complaint marked as Resolved 
                                    Naukri.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 29, 2022
                                    Naukri.com Customer Care's response
                                    Dear Customer,

                                    Greetings from Naukri.com!

                                    Reference to your concern, we request you to share your name, email id and contact number so that we can assist you accordingly.

                                    Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

                                    We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

                                    You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

                                    Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

                                    NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

                                    Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

                                    Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

                                    Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

                                    Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

                                    For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

                                    In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

                                    Please feel free to revert in case of any query; we would be happy to help you out.

                                    Regards,
                                    Neha Arora
                                    Team - Customer Service
                                    Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                                    UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                                    International Clients[protected]:30 AM to 6:00 PM)
                                    E-Mail ID - [protected]@naukri.com
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
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