Verified Support
Dec 16, 2021
Naukri.com Customer Care's response Dear Pooja,
Greetings from Naukri.com!
Reference to your mail regarding contact details of the consultants/recruiters, we wish to inform that you we are not authorized to share contact details of the consultants/recruiters as it’s a proprietary database of Naukri.com.
However, in our endeavor to assist jobseekers find the perfect job, we advise you to avail the Naukri FastForward services (if not already availed) which will give your resume / profile greater visibility and access to recruiters.
Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com
Verified Support
Dec 24, 2021
Naukri.com Customer Care's response Dear Pooja,
Greetings from Naukri.com!
Reference to your concern, we request you to share your email id and contact number so that we can assist you accordingly.
Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.
We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.
You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:
Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account
NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY
Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same
Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same
Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.
Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.
For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com
In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.
Also, we understand your anxiety we will not be able to authenticate or provide any proof of legitimacy of the offers shared with you by consultants/ recruiters. Naukri.com only works as a facilitator in your job search by enhancing visibility of your profile / resume and highlighting your profile to the recruiters.
We advise you to use your own judgment and sole direction in applying for jobs or paying registration fees. We recommend you to check the company website and office to validate authenticity of the offer.
Please feel free to revert in case of any query; we would be happy to help you out.
Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com
There are many people who are stuck into it pls file complaint against this type of fraud people so other people gets safer from this type of worst people.!
Naukri.com pls add security to your software where people are leaking details and hard earned money of people are been taken by this type of fraudulent activity.!
Same thing also happened with me. Just file a register at National Cyber Crime Report portal and also write the mail directly to PMO for resolving the problem and give the punishment of finance fraud gang.