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Naukri.com Complaints & Reviews

3.3
Updated: Feb 3, 2026
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Naukri.com reviews & complaints page 37

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A
Anshita mahajan
from Khargone, Madhya Pradesh
Nov 2, 2021
Resolved
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Resolved

Hello sir,
I am Anshita mahajan from Khargone, Contact number is [protected] & email id is [protected]@gmail.com. I had registered in naukri.com for jobs and i got call from work solution /career placement & they told me that they are offering job opportunity for data entry kyc work in hdfc bank, they told that they got number from naukri.com I agreed for the offer and they told me to send the education certificates and government proof and i sent to [protected]@gmail.com and their name Priya and number is[protected] and they told me to be prepared for interview and i said ok... But they asked 1500 rupees for registration for job and i agreed for it.. They Send me details of Canara bank
A/c[protected]
IFSC code CNRB0004035
Name- PAWAN SINGH
I had send from my google pay to this number and then they processed for online test and i had completed and next day would be my verification from hdfc bank and i said ok next day firstly I got call of Rajeev kumar contact no.+[protected] saying they was handling my file for placement then i got call saying that i’m ‬Aashish Kumar Bansal contact no.
[protected] from hdfc verification department and suddenly told that i need to pay 7500 for verification process and i told them to send a offical information about that and they send a mail from work solution placement and i got payment of receipt for 1500 payment with hdfc Bank logo.. then I agreed to pay 7500 for NOC and document verification process after the payment they send me the receipt of 7500 and the NOC letter with HDFC logo. I feel it's not fake because of that HDFC logo then next day I got a call from account department saying I am Hemant Bhardwaj contact no.- [protected] they told me that your verification is done now you have to open a bank account for salary payment and for that they told me to pay 10000 for opening a salary account in HDFC Bank I felt strange and i had enquired bank about it and they told that it’s completely fake and I told to the fake person that I want to cancel my registration for placement and I want my money back they said you have to email us with the valid reason for cancelling your registration then I emailed them after that they reply me that your money will be refund between 60 to 90 days then I call them back but they blocked my no. And switch off their phones and i had lost 9000 rupees.. please help me to get my money back it really a big amount for me. I trusted the naukri.com site as they have only relevant and real jobs. The amount is too big for me. These people should be punished for fraudulent.
Dec 5, 2021
Complaint marked as Resolved 
Naukri.com customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2021
Naukri.com Customer Care's response
Dear Anshita Mahajan,

Greetings from Naukri.com!

Reference to your concern, while we understand your anxiety we will not be able to authenticate or provide any proof of legitimacy of the offers shared with you by consultants/ recruiters. Naukri.com only works as a facilitator in your job search by enhancing visibility of your profile / resume and highlighting your profile to the recruiters.

We advise you to use your own judgment and sole direction in applying for jobs or paying registration fees. We recommend you to check the company website and office to validate authenticity of the offer.

We would like to assure you that Naukri.com prides itself on being customer-centric

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com
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    S
    Sandeepmg
    from Nagercoil, Tamil Nadu
    Oct 29, 2021
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    Address: Shimoga

    Naukri.com steal ideas from experienced employees like me. They gave me fake interviews for 120 companies they sent as Projects meetings & finally they nothing given me Naukri cheated me & spoiled my carrier also. Naukri should give compensation for me.
    Naukri.com customer support has been notified about the posted complaint.
    Dear Sandeep,

    Greetings from Naukri.com!

    Reference to your concern, we request you to elaborate your concern who had gave you the interviews as we do not such functionality.

    Please feel free to revert in case of any query; we would be happy to help you out.

    Regards,
    Neha Arora
    Team - Customer Service
    Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
    UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
    International Clients[protected]:30 AM to 6:00 PM)
    E-Mail ID - [protected]@naukri.com
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      U
      Urvashi baliyan
      from Meerut, Uttar Pradesh
      Oct 29, 2021
      Resolved
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      Resolved

      Address: Meerut, UP

      Hello Sir/Ma'am
      Today (29thOtc, 2021), I received a call from naurki.com from Mr. Sanjeev Sharma he said that my CV is shortlisted for paisabazzar.com for analyst profile and he is scheduling my interview for tomorrow, and for the interview, he guide me to install zoom plus application after sign up that app is asking for Rs. 10 as payment fees he convincing me to do the payment and assure that the payment will refund. As soon as I fill my debit card details suddenly I received a message that Rs. 10, 000 is deducted from my account. and he cut the call I tried to call him again then he said to use the refund option and that will be asked for an OTP you put that OTP But I didn't do that because I was scared that he will deduct my remaining amount. I told him to give back my amount in my account directly then he denied and cut my phone and after that, he will not pick up my call. His contact number is [protected] his number on truecaller come as naurki.com. I trust naukri.com but that do fraud with me.

      Now, I requested to take action against that person and refund my amount.
      Thanks.
      Nov 30, 2021
      Complaint marked as Resolved 
      Naukri.com customer support has been notified about the posted complaint.
      Verified Support
      Oct 30, 2021
      Naukri.com Customer Care's response
      Dear Urvashi,

      Greetings from Naukri.com!

      Reference to your concern, we request you to share email id and contact number so that we can assist you accordingly.

      Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

      We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

      You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

      Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

      NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

      Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

      Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

      Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

      Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

      For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

      In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

      Please feel free to revert in case of any query; we would be happy to help you out.

      Regards,
      Neha Arora
      Team - Customer Service
      Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
      UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
      International Clients[protected]:30 AM to 6:00 PM)
      E-Mail ID - [protected]@naukri.com
      Dear Candidate,
      Company has taken action against You, your PROFILE will be blacklisted in all companies.
      Your Challan No.618/4512/2021 QC (Cash No.PR12) And Challan Amount Is RS.35, 541/- paid In your domestic Court. Officer Team will Visit Your Home address with in 4-5 hours.i[censored] have want to avoid challan so please contact with naukri.com
      Regards
      Naukri.com
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        C
        Chaitanya sehwag
        Oct 29, 2021
        Resolved
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        Resolved

        I had applied Tata india limited in Nakuri .com after few days Tata india limited send mail contact through whatsapp number and fee payment offered by me 500/- on joining company after two days my number blocked what can I do
        Nov 29, 2021
        Complaint marked as Resolved 
        Naukri.com customer support has been notified about the posted complaint.
        Verified Support
        Oct 29, 2021
        Naukri.com Customer Care's response
        Dear Chaitanya Sehwag,

        Greetings from Naukri.com!

        Reference to your concern, while we understand your anxiety we will not be able to authenticate or provide any proof of legitimacy of the offers shared with you by consultants/ recruiters. Naukri.com only works as a facilitator in your job search by enhancing visibility of your profile / resume and highlighting your profile to the recruiters.

        We advise you to use your own judgment and sole direction in applying for jobs or paying registration fees. We recommend you to check the company website and office to validate authenticity of the offer.

        We would like to assure you that Naukri.com prides itself on being customer-centric

        Regards,
        Neha Arora
        Team - Customer Service
        Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
        UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
        International Clients[protected]:30 AM to 6:00 PM)
        E-Mail ID - [protected]@naukri.com
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          S
          Saurav Saurav
          Oct 28, 2021
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          Hi Team,

          I have been cheated by Naukri.com after paying the amount they are not replying to my phone calls and answering to me emails Whatever they promised they would provide in their services i am not getting anything i need my money to be refunded
          Naukri.com customer support has been notified about the posted complaint.
          Dear Saurav,

          Greetings from Naukri.com!

          Reference to your mail, we request you to share your customer code / registered email-id to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as Subject line.

          We would like to assure you that Naukri.com prides itself on being customer-centric

          Regards,
          Neha Arora
          Team - Customer Service
          Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
          UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
          International Clients[protected]:30 AM to 6:00 PM)
          E-Mail ID - [protected]@naukri.com
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            S
            Sumeet_tandon
            Oct 26, 2021
            Resolved
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            Resolved

            I am getting Whatsapp messages from different people identifying themselves with Tractebel company. They only want to chat & ask personal questions. Could you please check if they are genuine.
            Thanks,

            Sumeet Tandon
            Dec 8, 2021
            Complaint marked as Resolved 
            Naukri.com customer support has been notified about the posted complaint.
            Verified Support
            Oct 28, 2021
            Naukri.com Customer Care's response
            Dear Sumeet,

            Greetings from Naukri.com!

            Reference to your concern, while we understand your anxiety we will not be able to authenticate or provide any proof of legitimacy of the offers shared with you by consultants/ recruiters. Naukri.com only works as a facilitator in your job search by enhancing visibility of your profile / resume and highlighting your profile to the recruiters.

            We advise you to use your own judgment and sole direction in applying for jobs or paying registration fees. We recommend you to check the company website and office to validate authenticity of the offer.

            Please feel free to revert in case of any query; we would be happy to help you out.

            Regards,
            Neha Arora
            Team - Customer Service
            Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
            UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
            International Clients[protected]:30 AM to 6:00 PM)
            E-Mail ID - [protected]@naukri.com
            Helpful
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            1 found this helpful
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              T
              Technobrilliant Learning Solutions
              Oct 25, 2021
              Resolved
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              Resolved

              Hi sir/ mam,
              My name is amol owner of technobrilliant learning solutions. I already purchased online job posting with the help of supritam but due to technical issue it deducted my money twice. After that I communicate with supritam ( my account manager) he said that sales head absent, technical head absent this type of answer. But my refund not getting yet. And he is not giving proper answer or senior person number for communication. Also he is not answering my call. And purchasing date 26 Sept and now running 25 Oct but no update about my refund.

              Thanks & Regards
              Amol Ghule
              Managing director technobrilliant
              learning solutions .
              Mob -[protected]
              Nov 27, 2021
              Complaint marked as Resolved 
              Naukri.com customer support has been notified about the posted complaint.
              Verified Support
              Oct 27, 2021
              Naukri.com Customer Care's response
              Dear Amol,

              Greetings from Naukri.com!

              Reference to your concern, we request you to share the bank statement indicating credit of payment made to Naukri account to [protected]@naukri.com or you can call us at our toll free number[protected].

              Please write to us in case of any further assistance required.

              Regards,
              Neha Arora
              Team - Customer Service
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                S
                Sabamir
                Oct 24, 2021
                Resolved
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                Resolved

                Someone said they are from naukri.com they said about job and asked for certificates and id proof and send them then they told me about 1500 payment then i said them no i cant pay they called me back to back and said i[censored] not paying 1500 so they forward my all certificates nd id proof to legal department and they said u have to pay challan 10438 otherwise your certificates reject for any job till 7 years you never do job in any company for 7 years .. So who they are ? they told me their are from naukri.com why they harrased me ?
                Nov 27, 2021
                Complaint marked as Resolved 
                Naukri.com customer support has been notified about the posted complaint.
                Oct 24, 2021
                Updated by Sabamir
                Someone said they are from naukri.com they said about job and asked for certificates and id proof and send them then they told me about 1500 payment then i said them no i cant pay they called me back to back and said i[censored] not paying 1500 so they forward my all certificates nd id proof to legal department and they said u have to pay challan 10438 otherwise your certificates reject for any job till 7 years you never do job in any company for 7 years .. So who they are ? they told me their are from naukri.com why they harrased me ?

                Oct 24, 2021
                Updated by Sabamir
                Someone said they are from naukri.com they said about job and asked for certificates and id proof and send them then they told me about 1500 payment then i said them no i cant pay they called me back to back and said i[censored] not paying 1500 so they forward my all certificates nd id proof to legal department and they said u have to pay challan 10438 otherwise your certificates reject for any job till 7 years you never do job in any company for 7 years .. So who they are ? they told me their are from naukri.com why they harrased me ?

                Verified Support
                Oct 27, 2021
                Naukri.com Customer Care's response
                Dear Customer,

                Greetings from Naukri.com!

                Reference to your concern, we request you to share your name, email id and contact number so that we can assist you accordingly.

                Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

                We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

                You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

                Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

                NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

                Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

                Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

                Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

                Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

                For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

                In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

                Please feel free to revert in case of any query; we would be happy to help you out.

                Regards,
                Neha Arora
                Team - Customer Service
                Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                International Clients[protected]:30 AM to 6:00 PM)
                E-Mail ID - [protected]@naukri.com
                Helpful
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                  R
                  RINI CHHABRA
                  Oct 23, 2021
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                  Website: Naukri.com

                  Hello i m fresher unable to verify my email account on naukri.com my profile completeness is 95% .every time i try to verify it send me link in my email to verify but after clicking on it. My email does not verifes amd profile remains 95%. Plz help
                  My email [protected]@gmail.com
                  Naukri.com customer support has been notified about the posted complaint.
                  Dear Rini,

                  Greetings from Naukri.com!

                  We express our sincere apologies for the displeasure caused to you.

                  Please share your customer code / registered email-id, in case you are a paid jobseeker, to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as subject line.

                  In case you hold a free account with us, kindly mail your concerns to [protected]@naukri.com and respective department will revert to you in 2 working days.

                  We would like to assure you that Naukri.com prides itself on being customer-centric

                  Regards,
                  Neha Arora
                  Team - Customer Service
                  Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                  UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                  International Clients[protected]:30 AM to 6:00 PM)
                  E-Mail ID - [protected]@naukri.com
                  Helpful
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                    A
                    Angana Hazarika
                    Oct 22, 2021
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                    I got a message from [protected] that I have committed a fraud with a company and my profile is being blacklisted and a challan of ₹ 35541 is filed but I don’t know what fraud and what is this. Resolve as soon as possible
                    Naukri.com customer support has been notified about the posted complaint.
                    Dear Angana,

                    Greetings from Naukri.com!

                    Reference to your concern, we request you to share your email id and contact number so that we can assist you accordingly.

                    Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

                    We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

                    You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

                    Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

                    NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

                    Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

                    Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

                    Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

                    Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

                    For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

                    In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

                    Please feel free to revert in case of any query; we would be happy to help you out.

                    Regards,
                    Neha Arora
                    Team - Customer Service
                    Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                    UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                    International Clients[protected]:30 AM to 6:00 PM)
                    E-Mail ID - [protected]@naukri.com
                    Helpful
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                      A
                      Ambreen Qureshi
                      Oct 21, 2021
                      Resolved
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                      Resolved

                      Hello,

                      I am Ambreen from Wakad. I have had fradulent transaction done today they claimed to be from Naukri.com and asked for a 10rs deduction but emptied my account and took all my mondey Rs 26, 750/-)

                      I was contacted for a job interview from Naukri.com and asked me to do a payment on the website https://naukriintro.in/ of Rs 10 only. The transaction did not go through and all the money from my Axis bank account was deducted via net banking.
                      They said it’s gone on merchant account and names they had three 197 Communications, Freecharge and Paytm. And they never reversed the payment.

                      Bank from which money was deducted

                      AXIS Bank
                      Nov 23, 2021
                      Complaint marked as Resolved 
                      Naukri.com customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 23, 2021
                      Naukri.com Customer Care's response
                      Dear Ambreen,

                      Greetings from Naukri.com!

                      Reference to your concern, we request you to share your email id and contact number so that we can assist you accordingly.

                      Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

                      We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

                      You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

                      Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

                      NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

                      Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

                      Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

                      Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

                      Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

                      For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

                      In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

                      Please feel free to revert in case of any query; we would be happy to help you out.

                      Regards,
                      Neha Arora
                      Team - Customer Service
                      Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                      UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                      International Clients[protected]:30 AM to 6:00 PM)
                      E-Mail ID - [protected]@naukri.com
                      Helpful
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                        Krishna Gopal Dutta
                        Oct 20, 2021
                        Resolved
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                        Resolved

                        Hi..
                        My self Krishna Gopal Dutta, a very disappointed & frustrated customer of Naukri Fast Forward Service. I am using this paid service for last 2years in a several interval. Reason just one, a proper job...!!!
                        But, still now I can't get a single exact job lead from this service.

                        It's really pathetic condition for me. My financial situation is becoming poor to poorest. Please help me ...🙏
                        Nov 23, 2021
                        Complaint marked as Resolved 
                        Naukri.com customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 22, 2021
                        Naukri.com Customer Care's response
                        Dear Krishna Gopal Dutta,

                        Greetings from Naukri.com!

                        Reference to your telephonic discussion, we would like to inform you that we will process the refund of Rs.3900 for the fastforward services availed by you in next 24 hours and amount will reflect in your account within 7-8 working days.

                        Moreover, we would like to inform you that we will not stop the paid services post processing the refund also.

                        Please feel free to revert in case of any query; we would be happy to help you out.

                        Regards,
                        Neha Arora
                        Team - Customer Service
                        Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                        UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                        International Clients[protected]:30 AM to 6:00 PM)
                        E-Mail ID - [protected]@naukri.com
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                          A
                          aditi0678
                          Oct 20, 2021
                          Resolved
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                          Resolved

                          Challan SMS Fraud

                          I got an SMS that said the following:
                          Dear Candidate,
                          Company has taken action against because you have committed fraud with the company. your all documents will be blacklisted in all companies.
                          Your Challan No. 618/4512/2021 QC (Cash No.PR12)And Challan Amount is RS.35, 541/- paid In your domestic Court. Officer Team will Visit Your Home address with in 4-5 hours. I[censored] have want to avoid challan so please contact...
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                          Sandeep Reddy Pinninti
                          Oct 20, 2021
                          Resolved
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                          Resolved

                          Hello Team,
                          I recently took paid service and when I called to customer care yesterday stating that I am not happy with the service is there any way to cancel it cause I am not receiving any calls from top MNCs she said it is not possible to cancel service and will arrange a call back from senior member but till now I did not hear anything back. It is worst experience please cancel my paid services till I pay money you people followed up after I paid money no proper response please cancel paid services and return back my money. If you people need I will pay you for free how much money you need but please dont deceive job seekers by giving false expectations please cancel service and return my money back.
                          contact number:[protected]
                          Nov 30, 2021
                          Complaint marked as Resolved 
                          Naukri.com customer support has been notified about the posted complaint.
                          Oct 20, 2021
                          Updated by Sandeep Reddy Pinninti
                          I am only happy with Resume writing which you people gave. You can deduct that money for that service and return back my remaining money please I dont want your paid services if you want ask me for free I will send off money but dont set false expectations and deceive job seekers.
                          Verified Support
                          Oct 21, 2021
                          Naukri.com Customer Care's response
                          Dear Sandeep,

                          Greetings from Naukri.com!

                          Reference to your concern, we would like to inform you that our team has tried calling you but the calls went unanswered.

                          Request you to provide an alternate number and time to call you; you can also call us at the numbers given below.

                          Please feel free to revert in case of any query; we would be happy to help you out.

                          Regards,
                          Neha Arora
                          Team - Customer Service
                          Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                          UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                          International Clients[protected]:30 AM to 6:00 PM)
                          E-Mail ID - [protected]@naukri.com
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                            A
                            Aditi Tripathi Sarawgi
                            Oct 20, 2021
                            Resolved
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                            Resolved

                            Dear Team,
                            Yesterday someone from your team called to me from number [protected]. She asked me about the services I have taken and if I have any issues with them.I shared my issues and she repeatedly told me that the payment done by me will be refunded and my services will be extended by 6 months. She then asked me to log on to https://refundsnaukri.com/ and through my mobile and generate refund. I raised some queries then she called her manager to resolve the queries. I requested the manager to send the payment through netbanking but she insisted to do by card details. The manager talked with me in a highly unprofessional manner and when i requested for a mail about the process. She was talking as if she is doing some favour to me. She will again call me today for the refund process.KIndly confirm if the call came from naukri or not. Also if it came from naukri then check the call recording and take appropriate action on the manager.

                            --
                            Best Regards, Aditi Tripathi Sarawgi
                            Nov 27, 2021
                            Complaint marked as Resolved 
                            Naukri.com customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 21, 2021
                            Naukri.com Customer Care's response
                            Dear Aditi,

                            Greetings form Naukri.com!

                            We thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

                            We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

                            You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

                            Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

                            NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

                            Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

                            Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

                            Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

                            Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

                            For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

                            In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

                            Please feel free to revert in case of any query; we would be happy to help you out.

                            Regards,
                            Neha Arora
                            Team - Customer Service
                            Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                            UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                            International Clients[protected]:30 AM to 6:00 PM)
                            E-Mail ID - [protected]@naukri.com
                            Helpful
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                              J
                              Jay mix music
                              Oct 19, 2021
                              Resolved
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                              Resolved

                              Website: [email protected]

                              I got a call from mujhe naukri.com or asked for 2900 for registration. Passed a bad interview for a few days. After asking for Rs 9500 from me, I also gave it. But from now they are demanding Rs 13500 for opening salary account . I gave jobhi rupiah to his receipt i received massage from [protected]@gmail.com iisi gmail account. i don't know whether this gmail account id is apke naukri.com people or it is fake
                              Nov 22, 2021
                              Complaint marked as Resolved 
                              Naukri.com customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 19, 2021
                              Naukri.com Customer Care's response
                              Dear Customer,

                              Greetings from Naukri.com!

                              Reference to your concern, we request you to share your name, email id and contact number so that we can assist you accordingly.

                              Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

                              We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

                              You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

                              Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

                              NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

                              Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

                              Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

                              Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

                              Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

                              For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

                              In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

                              Please feel free to revert in case of any query; we would be happy to help you out.

                              Regards,
                              Neha Arora
                              Team - Customer Service
                              Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                              UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                              International Clients[protected]:30 AM to 6:00 PM)
                              E-Mail ID - [protected]@naukri.com
                              Helpful
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                                Praveena Sreenivasan
                                Oct 15, 2021
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                                Address: #3, 3rd Floor, Venkateshwara Nilaya, 4th A Cross, Opp. Thimmareddy Lane

                                I have tried updating my resume multiple times still it shows 1 pending action for Resume. Actually the resume already exists but not getting updated against profile completeness.
                                Naukri.com customer support has been notified about the posted complaint.
                                Dear Parveena Sreenivasan,

                                Greetings!

                                We express our sincere apologies for the displeasure caused to you.

                                Please share your customer code / registered email-id, in case you are a paid jobseeker, to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as Subject line.

                                In case you hold a free account with us, kindly mail your concerns to [protected]@naukri.com and respective department will revert to you in 2 working days.

                                We would like to assure you that Naukri.com prides itself on being customer-centric

                                Thanks & Regards
                                Team Naukri
                                Toll Free Number [protected] &[protected].30 AM to 6.00 PM IST)
                                UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                                International Clients [protected]:30 AM to 6:00 PM)
                                E-Mail ID - [protected]@naukri.com
                                In case you are a free user, please write to us on [protected]@naukri.com
                                Helpful
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                                  M
                                  mirza gaming
                                  Oct 14, 2021
                                  Resolved
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                                  Resolved

                                  Address: Corporate Office Address: No. 216-222, 2nd Floor, Chintamani Plaza, Andheri Kulra Road, Andheri East, Mumbai-400099

                                  She was call me for job apply is successfully done first of all you pay me 3000 for next step I refused she threatened me and say ef you not pay 35000 rupply invoice 2 3 hours police team come in your house and beat you
                                  First time she call from this number-[protected] and second time she was call from this number[protected]
                                  Nov 21, 2021
                                  Complaint marked as Resolved 
                                  Naukri.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 16, 2021
                                  Naukri.com Customer Care's response
                                  Dear  Customer,

                                  Greetings from Naukri.com!

                                  At the outset, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

                                  We would like to clarify that “xxxxxxnaukri.com" (Any other similar website) is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

                                  You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:
                                  Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account
                                  NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY
                                  Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same
                                  Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same
                                  Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.
                                  Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.
                                  For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com
                                  In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.
                                  Please feel free to revert in case of any query; we would be happy to help you out.
                                  Thanks & Regards,

                                  Naukri FastForward Customer Service
                                  Info Edge India Ltd.
                                  Toll Free Number[protected] &[protected].30 AM to 6.30 PM IST)
                                  UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                                  International Clients[protected]:30 AM to 6:00 PM)
                                  Verified Support
                                  Oct 16, 2021
                                  Naukri.com Customer Care's response
                                  Dear  Customer,
                                  Greetings from Naukri.com!
                                  At the outset, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.
                                  We would like to clarify that “xxxxxxnaukri.com" (Any other similar website) is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.
                                  You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:
                                  Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account
                                  NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY
                                  Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same
                                  Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same
                                  Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.
                                  Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.
                                  For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com
                                  In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.
                                  Please feel free to revert in case of any query; we would be happy to help you out.
                                  Thanks & Regards,

                                  Naukri FastForward Customer Service
                                  Info Edge India Ltd.
                                  Toll Free Number[protected] &[protected].30 AM to 6.30 PM IST)
                                  UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                                  International Clients[protected]:30 AM to 6:00 PM)
                                  Helpful
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                                    N
                                    Nakul Gaur
                                    Oct 13, 2021
                                    Resolved
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                                    Resolved

                                    Hi, I am Nakul Gaur and I received a job offer from a company listed on Naukri. com, they connect and said profile shortlisted and later they ask for Rs.4500 for sharing the address and interview details. Please notify Naukri com as it's a fraud company. I am attaching the profile picture of that company listed on naukri.com. guys please be aware NO Consultant ask for money to provide job.

                                    This person goes with the name "Martin Joseph Jackson" and he/she will never respond call, always talk over what's app or email. The mobile number is +[protected]. Please be aware!!!
                                    Nov 22, 2021
                                    Complaint marked as Resolved 
                                    Naukri.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 14, 2021
                                    Naukri.com Customer Care's response
                                    Dear Nakul Gaur,

                                    Greetings from Naukri.com!

                                    Reference to your mail, while we understand your anxiety we will not be able to authenticate or provide any proof of legitimacy of the offers shared with you by consultants/ recruiters. Naukri.com only works as a facilitator in your job search by enhancing visibility of your profile / resume and highlighting your profile to the recruiters.

                                    We advise you to use your own judgment and sole direction in applying for jobs or paying registration fees. We recommend you to check the company website and office to validate authenticity of the offer.

                                    Please feel free to revert in case of any query; we would be happy to help you out.

                                    Regards,
                                    Neha Arora
                                    Team - Customer Service
                                    Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                                    UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                                    International Clients[protected]:30 AM to 6:00 PM)
                                    E-Mail ID - [protected]@naukri.com
                                    Helpful
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                                      P
                                      Poorwa Gupta
                                      from Khargone, Madhya Pradesh
                                      Oct 13, 2021
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                                      I got a call from karan and the no is [protected], they told me for guarantee job and I paid an amount of 5000 to him in his hdfc bank account. Karan told me the offering job description on my mail but after following 2 days he switched off his call and now he is not replying. An another person Mr kousik drop a mail regarding my payment and his mail id is koshik.[protected]@gmail.com.

                                      They told me that they are from noukri.com and I paid an amount of 1900+4500 to his bank accounts. The bank account no is [protected] and the ifsc code is HDFC0004394.
                                      Please help me out to revert my money back. I already sent all the details.
                                      Naukri.com customer support has been notified about the posted complaint.
                                      Dear Poorwa Gupta,

                                      Greetings from Naukri.com!

                                      Reference to your concern, we request you to share your email id and contact number so that we can assist you accordingly.

                                      Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

                                      We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

                                      You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

                                      Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

                                      NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

                                      Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

                                      Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

                                      Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

                                      Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

                                      For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

                                      In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

                                      Please feel free to revert in case of any query; we would be happy to help you out.

                                      Regards,
                                      Neha Arora
                                      Team - Customer Service
                                      Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                                      UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                                      International Clients[protected]:30 AM to 6:00 PM)
                                      E-Mail ID - [protected]@naukri.com
                                      Helpful
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