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Naukri.com Complaints & Reviews

3.3
Updated: Feb 3, 2026
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Naukri.com reviews & complaints page 40

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A
amit232
Sep 5, 2021
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I am not being able to verify my email ID on naukri. This is becoming really frustrating now. Please resolve asap.

Email: [protected]@outlook.com
Naukri.com customer support has been notified about the posted complaint.
Dear Customer,

Greetings from Naukri.com!

Reference to your concern, we are unable to pull your details. In case you are paid user provide your registered contact number/email id  or contact us mentioning your concern on:

Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number        -  +[protected].30 AM to 6.00 PM IST)
International Clients           - [protected]:30 AM to 6:00 PM)
E-Mail ID             ... -  [protected]@naukri.com

In case you are a free user, please write to us on [protected]@naukri.com

Regards,
Neha Arora
Team Naukri
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com
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    R
    realanonymous899
    Sep 4, 2021
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    I have reicieved a message asking to pay challan other wise i will not b able to apply jobs nywhere for 7years
    Naukri.com customer support has been notified about the posted complaint.
    also got the message from the number mentioned above
    Dear Customer,

    Greetings from Naukri.com!

    Reference to your concern, we request you to share your name, email id and contact number so that we can assist you accordingly.

    Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

    We would like to clarify that this is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

    You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

    Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

    NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

    Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

    Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

    Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

    Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

    For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

    In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

    Please feel free to revert in case of any query; we would be happy to help you out.

    Regards,
    Neha Arora
    Team - Customer Service
    Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
    UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
    International Clients[protected]:30 AM to 6:00 PM)
    E-Mail ID - [protected]@naukri.com
    Helpful
    1 other people found this review helpful
    1 found this helpful
    2 Comments
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      S
      SravyaNaradasu
      Sep 3, 2021
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      I'm complaining about concern naukri site which called me and interviewed at high level and started asking for verification payments so I have transferred 13361 amount to a person who called through this site. I need my resund back. Please help me out as soon as possible

      I have received call from Yeshwant and transferred amount to Rahul
      Naukri.com customer support has been notified about the posted complaint.
      Dear Customer,

      Greetings from Naukri.com!

      Reference to your concern, we request you to share your name, email id and contact number so that we can assist you accordingly.

      Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

      We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

      You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

      Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

      NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

      Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

      Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

      Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

      Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

      For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

      In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

      Please feel free to revert in case of any query; we would be happy to help you out.

      Regards,
      Neha Arora
      Team - Customer Service
      Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
      UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
      International Clients[protected]:30 AM to 6:00 PM)
      E-Mail ID - [protected]@naukri.com
      Helpful
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      1 Comment
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        T
        Taruni varma
        Sep 3, 2021
        Resolved
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        Resolved

        Please be informed recently I updated my resume in naukri website after 2 days I received a ping like my resume was selected for banking domain and in the next day only they conducted telephonic round for hdfc bank and very next day I received a call like to proceed further for a safer side you need to pay money which will be refundable in 24 hours.even I cross checked with them why do I need to pay money they mentioned if you take offer and if you are not joining its a loss for us so we are doing it for a safer side.i have a trust on this website so I paid money 48k and even I received a offer letter which is totally fake.i just want to know is my data Is not safe in naukri website .I will attach all the emails which I received and the payment screenshots as well.please do the needful
        Oct 9, 2021
        Complaint marked as Resolved 
        Naukri.com customer support has been notified about the posted complaint.
        Verified Support
        Sep 04, 2021
        Naukri.com Customer Care's response
        Dear Taruni Verma,

        Greetings from Naukri.com!

        Reference to your concern, we request you to share your email id and contact number so that we can assist you accordingly.

        Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

        We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

        You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

        Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

        NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

        Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

        Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

        Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

        Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

        For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

        In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

        Please feel free to revert in case of any query; we would be happy to help you out.

        Regards,
        Neha Arora
        Team - Customer Service
        Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
        UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
        International Clients[protected]:30 AM to 6:00 PM)
        E-Mail ID - [protected]@naukri.com
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          P
          Prerna Nailwal
          Sep 3, 2021
          Resolved
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          Resolved

          Recruiter asking for money

          Address: Netaji Subhash place Delhi

          I went for an interview yesterday at a placement agency called "Signature Resources" in Netaji Subhash place Delhi, A-09 Office 701, 7th floor netaji Netaji subhash palace, Near by ICICI BANK
          Reporting Time:- 9:00 to 1.00pm
          Reference :- manju sharma
          I was asked to pay 3000 rs. For interview with Accenture. I payed it but i think its fraud please check and let me know.
          The payment was made through paytm at [protected]...
          Helpful
          1 other people found this review helpful
          1 found this helpful
          1 Comment
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          M
          Mrittika Debnath
          Sep 1, 2021
          Resolved
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          Resolved

          Naukri.com asked me money for a job. First I've tried to give them, but it was stuck. Then they asked me for a second time. When phonepe stated that it is reported spam by many and it is a fraud number then I refused to give any money further. It all happened yesterday. Today they're messaging me with a threat that my profile will be blocked if I don't pay them 10k. Here I add relevant photos of my case.
          Oct 9, 2021
          Complaint marked as Resolved 
          Naukri.com customer support has been notified about the posted complaint.
          Verified Support
          Sep 03, 2021
          Naukri.com Customer Care's response
          Dear Mrittika Debnath,

          Greetings from Naukri.com!

          Reference to your concern, we request you to share your email id and contact number so that we can assist you accordingly.

          Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

          We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

          You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

          Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

          NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

          Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

          Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

          Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

          Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

          For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

          In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

          Please feel free to revert in case of any query; we would be happy to help you out.

          Regards,
          Neha Arora
          Team - Customer Service
          Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
          UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
          International Clients[protected]:30 AM to 6:00 PM)
          E-Mail ID - [protected]@naukri.com
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            V
            VETRI HR
            Sep 1, 2021
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            I plan to purchase job posting and do not know whom to contact and also I tried my level best by sending the mail through naukri related website and naukri online but there is no use. Also I have tried to contract through IVR please note that all IVR is diplaying the voice "it is not correct".

            One side the naukri is setting up marketing team to sell its products and other side the marketing is not at all responding.

            The above matter is happening since 20th August 2021 to till date. Please check the all the naukri.com website and online contact messages and check chatting messages also but all those proved futile.
            Naukri.com customer support has been notified about the posted complaint.
            Dear Customer,

            Greetings from Naukri.com!

            Reference to your concern, we request you to share your name and contact number so that we can arrange a call back for you. Also, you can call us on our toll free number[protected] or can write to us at [protected]@naukri.com.

            Regards,
            Neha Arora
            Team - Customer Service
            Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
            UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
            International Clients[protected]:30 AM to 6:00 PM)
            E-Mail ID - [protected]@naukri.com
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              N
              Niranjan kalwar
              Aug 31, 2021
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              Dear candidate,
              Found actionable your Challan no.922/3178/2021 QC(cash no. PR12) and chalan amount is Rs. 35541 pay in court. Within 2 hours legal officer team will be visit at your home. @Naukri.com
              Naukri.com customer support has been notified about the posted complaint.
              Dear Customer,

              Greetings from Naukri.com!

              Reference to your concern, we request you to share your email id and contact number so that we can assist you accordingly.

              Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

              We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

              You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

              Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

              NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

              Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

              Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

              Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

              Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

              For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

              In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

              Please feel free to revert in case of any query; we would be happy to help you out.

              Regards,
              Neha Arora
              Team - Customer Service
              Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
              UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
              International Clients[protected]:30 AM to 6:00 PM)
              E-Mail ID - [protected]@naukri.com
              Did you faced any legal action after this message?
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                D
                Dharma nakum
                Aug 31, 2021
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                I was cancle my profile on your website and pay the money which was 1982rs .no further process was done by my side but your employes avoid my call and not gave my money which was refundable...
                Naukri.com customer support has been notified about the posted complaint.
                Dear Customer,

                Greetings from Naukri.com!

                Reference to your mail, we request you to confirm name, contact number of the person who is asking you to pay money, where did they claims to be calling from and exact discussion you had with them so that we can investigate on the same accordingly.

                Regards,
                Team - Naukri
                Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                International Clients[protected]:30 AM to 6:00 PM)
                E-Mail ID - [protected]@naukri.com
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                  D
                  Deepika Shelar
                  Aug 28, 2021
                  Resolved
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                  Resolved

                  Scam asking for pay challan

                  Address: Pune
                  Website: Naukri.com

                  Dear candidate,
                  Your file forward in legal department. You cannot apply to any job 7 years in MNC'S company, And if you did not pay the penalty then your documents will be blocked for 7 years.court provide legal notice with chalan, and you have to pay chalan in tha court with statement.naukri.com

                  Dear candidate, your chalan no. 052/7351/2021 QC(cash no. PB12) and chalan amount is Rs.10, 438 paid in court within 7 officer...
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                  J
                  Jishnukrishnan
                  Aug 27, 2021
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                  Sir i got a call from a number and they send me a website which will direct to naukari site due to that registration i lost my money
                  Naukri.com customer support has been notified about the posted complaint.
                  Dear Customer,

                  Greetings from Naukri.com!

                  Reference to your mail, we request you to confirm name, contact number of the person from whom you have received a call and exact discussion you had with them so that we can assist you accordingly.

                  Please feel free to revert in case of any query; we would be happy to help you out.

                  Regards,
                  Team – naukri.com
                  Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                  UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                  International Clients[protected]:30 AM to 6:00 PM)
                  E-Mail ID - [protected]@naukri.com
                  Dear Customer,

                  Greetings from Naukri.com!

                  Reference to your mail, we request you to confirm name, contact number of the person from whom you have received a call and exact discussion you had with them so that we can assist you accordingly.

                  Regards,
                  Team – naukri.com
                  Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                  UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                  International Clients[protected]:30 AM to 6:00 PM)
                  E-Mail ID - [protected]@naukri.com
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                    S
                    Sankar pandian 1212
                    Aug 27, 2021
                    Resolved
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                    Resolved

                    I have received a call from naukri.com mentioning there is a direct recruitment at HCL technologies, Chennai for SAP Consultant.
                    I have asked to pay a refundable amount of 2400 for registration purpose of naukri.forward and helping with the interview of HCL. Later a day of telecommunication ( mentioning it as a first level of interview ). I got a mail stating have been selected for second level of interview. Mentioning as Beforehand there needs to be a verification. They asked 5800. I realised that it was a fake one.

                    Using the name of naukri.com for taking money out of jobseekers, strict actions need to be taken. I need my money back. Even in true caller they have registered as naukri.com
                    Sep 28, 2021
                    Complaint marked as Resolved 
                    Naukri.com customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 28, 2021
                    Naukri.com Customer Care's response
                    Dear Customer

                    Greetings from Naukri.com!

                    At the outset, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

                    We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

                    You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

                    Scenario 1:    Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

                    NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

                    Scenario 2:     Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

                    Scenario 3:     Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

                    Scenario 4:     Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

                    Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

                    For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

                    In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

                    Please feel free to revert in case of any query; we would be happy to help you out.

                    Regards,
                    Team – Naukri.com
                    Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                    UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                    International Clients[protected]:30 AM to 6:00 PM)
                    E-Mail ID - [protected]@naukri.com
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                      H
                      Hemraj Rajoriya
                      Aug 27, 2021
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                      Address: Jaipur airport
                      Website: Nokari.com

                      Phle pese mangte h or 70 parsant interview karne ka dava karte h or online pement jma karne ko bolte h
                      Naukri.com customer support has been notified about the posted complaint.
                      Dear Customer,

                      Greetings from Naukri.com!

                      Reference to your mail, we request you to elaborate your concern and share the name and contact number of the person to who is asking you to pay money for interview so that we can investigate on the same.

                      Regards,
                      Neha Arora
                      Team - Customer Service
                      Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                      UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                      International Clients[protected]:30 AM to 6:00 PM)
                      E-Mail ID - [protected]@naukri.com
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                        niharikam
                        Aug 26, 2021
                        Resolved
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                        Resolved

                        Address: utter pradesh,East

                        I got a call from this number [protected] and [protected] told me that they from naukari and we have openings for Hp company told about everything about the company and they told at today 3 'o' clock you will be having interview session for that you have to pay money for that they said when i asked this is not the recuritment process of hp company why your are demanding for money they told it is refundable if you now after interview will send back your money again i send them 2500 i need that money .
                        Sep 28, 2021
                        Complaint marked as Resolved 
                        Naukri.com customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 28, 2021
                        Naukri.com Customer Care's response
                        Dear Customer,

                        Greetings from Naukri.com!

                        At the outset, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

                        We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

                        You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

                        Scenario 1:    Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

                        NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

                        Scenario 2:     Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

                        Scenario 3:     Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

                        Scenario 4:     Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

                        Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

                        For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

                        In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

                        Please feel free to revert in case of any query; we would be happy to help you out.

                        Regards,
                        Team – naukri.com
                        Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                        UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                        International Clients[protected]:30 AM to 6:00 PM)
                        E-Mail ID - [protected]@naukri.com
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                          dhan2166
                          Aug 26, 2021
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                          I have lost my money on nokari. Com website
                          Naukri.com customer support has been notified about the posted complaint.
                          Dear Customer,

                          Greetings from Naukri.com!

                          Reference to your mail, we request you to elaborate your concern and share the name and contact number of the person to whom you have paid the amount so that we can investigate on the same.

                          Regards,
                          Neha Arora
                          Team - Customer Service
                          Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                          UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                          International Clients[protected]:30 AM to 6:00 PM)
                          E-Mail ID - [protected]@naukri.com
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                            Aastha98
                            Aug 24, 2021
                            Resolved
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                            Resolved

                            Respected sir/ma'am

                            I have been a user of naukri.com for the past 4-5 months. I had uploaded my resume and applied to jobs as well. Today[protected] I received a phone call wherein the lady at the other end claimed to be an employee of naukri.com, she informed me that I had been selected for a job as cashier at HDFC( I had not applied for at HDFC) and will have to reach Sector 34, Chandigarh tomorrow for my walk-in interview and will have to pay a certain amount for the same. As I was suspicious about the same, I told her that I could not make it tomorrow. She then urged me to sit for a telephonic interview and for that I had to pay Rs.1000 to her as soon as possible claiming it to be the fee for documentation. I told her to mail me the official notice for the same and she readily agreed. After a few minutes she asked me to ping her on whatsapp. I have attached a screenshot of that conversation.
                            Given below is the mobile number from where I received the calls :
                            [protected]
                            Please check for the authentication of the phone call and take strict action against such spam/fraud calls under your name who have no no other intention apart from looting innocent people looking for jobs.
                            Sep 27, 2021
                            Complaint marked as Resolved 
                            Naukri.com customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 26, 2021
                            Naukri.com Customer Care's response
                            Dear Customer,

                            Greetings from Naukri.com!

                            Reference to your concern, we request you to share your name, email id and contact number so that we can assist you accordingly.

                            Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

                            We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

                            You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

                            Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

                            NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

                            Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

                            Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

                            Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

                            Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

                            For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

                            In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

                            Please feel free to revert in case of any query; we would be happy to help you out.

                            Regards,
                            Neha Arora
                            Team - Customer Service
                            Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                            UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                            International Clients[protected]:30 AM to 6:00 PM)
                            E-Mail ID - [protected]@naukri.com
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                              Amar Kokate
                              Aug 24, 2021
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                              I have called one lady asking for aadhar card, atm card details, atm pin for recruitment process offering three companies. I got call from mobile no.[protected]
                              Naukri.com customer support has been notified about the posted complaint.
                              Dear Amar Kokate,

                              Greetings from Naukri.com!

                              Reference to your concern, while we understand your anxiety we will not be able to authenticate or provide any proof of legitimacy of the offers shared with you by consultants/ recruiters. Naukri.com only works as a facilitator in your job search by enhancing visibility of your profile / resume and highlighting your profile to the recruiters.

                              We advise you to use your own judgment and sole direction in applying for jobs or paying registration fees. We recommend you to check the company website and office to validate authenticity of the offer.

                              Please feel free to revert in case of any query; we would be happy to help you out.

                              Regards,
                              Neha Arora
                              Team - Customer Service
                              Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                              UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                              International Clients[protected]:30 AM to 6:00 PM)
                              E-Mail ID - [protected]@naukri.com
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                                vimalrajj
                                Aug 24, 2021
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                                Dear sir/mam
                                My name is Vimalraj. I have made profile on naukri.com but on my profile, my profile is not approved.
                                Please approved my profile pic so that recruiter can able to see my pic and the chances of getting placed in company can be increased.
                                Please approved my profile pic as early as possible.
                                Email ID: [protected]@gmail.com
                                Naukri.com customer support has been notified about the posted complaint.
                                Dear Customer,

                                Greetings from Naukri.com!

                                Reference to your concern, we are unable to pull the details with your name. In case you are paid user, we request you to provide your registered contact number/email id  or contact us mentioning your concern on:

                                Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                                UAE Toll Free Number        -  +[protected].30 AM to 6.00 PM IST)
                                International Clients           - [protected]:30 AM to 6:00 PM)
                                E-Mail ID             ... -  [protected]@naukri.com

                                In case you are a free user, please write to us on [protected]@naukri.com

                                Regards,
                                Neha Arora
                                Naukri FastForward Customer Service
                                Info Edge India Ltd.
                                Toll Free Number[protected] &[protected].30 AM to 6.30 PM IST)
                                UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                                International Clients[protected]:30 AM to 6:00 PM)
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                                  Palanivelu subramaniyan
                                  Aug 23, 2021
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                                  Sir, I am complaint for our side. but I am not get my money why you are mention resolved. Please remove it .
                                  Naukri.com customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  Greetings from Naukri.com!

                                  We have received your concern but unfortunately we are unable to understand the exact issue / challenge faced by you. Please elaborate a little further to help us resolve and assist you in your job search.

                                  In case you are paid user, provide your registered contact number/email id  or contact us mentioning your concern on:

                                  Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                                  UAE Toll Free Number        -  +[protected].30 AM to 6.00 PM IST)
                                  International Clients           - [protected]:30 AM to 6:00 PM)
                                  E-Mail ID             ... -  [protected]@naukri.com

                                  In case you are a free user, please write to us on [protected]@naukri.com

                                  Regards,
                                  Neha Arora
                                  Team- Naukri
                                  Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                                  UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                                  International Clients[protected]:30 AM to 6:00 PM)
                                  E-Mail ID - [protected]@naukri.com
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                                    Agniswar Chatterjee
                                    Aug 23, 2021
                                    Resolved
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                                    Resolved

                                    I took a 3 months service on 6th Aug, which includes Resume writing also, I received a call to discuss about my resume on last week only, and till today do not get any update. will it happen after my 3 months package is over ?
                                    Sep 26, 2021
                                    Complaint marked as Resolved 
                                    Naukri.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 24, 2021
                                    Naukri.com Customer Care's response
                                    Dear Customer,

                                    Greetings from Naukri.com!

                                    Reference to your concern, we are unable to pull the details with your name. We request you to share your customer code or registered contact number/email id  or you can contact us mentioning your concern on:

                                    Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
                                    UAE Toll Free Number        -  +[protected].30 AM to 6.00 PM IST)
                                    International Clients           - [protected]:30 AM to 6:00 PM)
                                    E-Mail ID                                -  [protected]@naukri.com

                                    Regards,
                                    Neha Arora
                                    Naukri FastForward Customer Service
                                    Info Edge India Ltd.
                                    Toll Free Number[protected] &[protected].30 AM to 6.30 PM IST)
                                    UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
                                    International Clients[protected]:30 AM to 6:00 PM)
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