Verified Support
Jun 29, 2021
Naukri.com Customer Care's response Dear Abhishek,
Greetings from Naukri.com!
At the outset, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.
We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.
You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:
Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account
NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY
Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same
Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same
Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.
Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.
For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com
In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.
Please feel free to revert in case of any query; we would be happy to help you out.
Regards,
Neha Arora
Naukri FastForward Customer Service
Info Edge India Ltd.
Toll Free Number[protected] &[protected].30 AM to 6.30 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
“ My issue is still not resolved…… “
Please follow our escalation process for speedy resolution either by directly calling our Customer Success Toll-free number[protected] &[protected].30 AM to 6.30 PM IST) or write to [protected]@naukri.com
Greetings from Naukri.com!
At the outset, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.
We would like to clarify that these call are neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.
You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:
Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account
NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY
Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same
Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same
Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.
Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.
For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com
In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.
Please feel free to revert in case of any query; we would be happy to help you out.
Regards,
Neha Arora
Naukri FastForward Customer Service
Info Edge India Ltd.
Toll Free Number[protected] &[protected].30 AM to 6.30 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
“ My issue is still not resolved…… “
Please follow our escalation process for speedy resolution either by directly calling our Customer Success Toll-free number[protected] &[protected].30 AM to 6.30 PM IST) or write to [protected]@naukri.com