Nimbuspost — Fraud - Delivered a duplicate product without any order being placed

Address:NimbusPost Pvt. Ltd
Website:ship.nimbuspost.com/users/signup?ref_source=ga_nimbus&gclid=CjwKCAjw8-OhBhB5EiwADyoY1RvA5OFGHUPY-w8m2p0cWNarvuDL82saM8ppsj26vpZ1-2PECmDOoRoCcF0QAvD_BwE

This morning dated 14/4/2023 around 11:35 am we recieved a product delivered by Amazon Agent. The product was from Nimbuspost it was on cash on deliver. We did scan a QR code by Amazon Seller Services Private with UPI ID: amazonsellerservices.[protected]@hdfcbank and made a payment of Rs. 1499.
When we opened the courier it was a wollen top which had the brand name as H&M and Zara. It was clearly a fraud, the Nimbuspost hacked my name and address and delivered a product which was never ordered and it was delivered via Amazon Seller Services.
It is a fraud, they not only delivered an iproduct but were also able to hack the consumer name and address which is very concering and dangerous. How can a third party was able to use an Amazon customer name and address to deliver a fraud.
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    NimbusPost Pvt. Ltd
    India
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