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Nirmal Bang Complaints & Reviews

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Updated: Sep 6, 2022
Complaints 78
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Nirmal Bang reviews & complaints page 3

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M
Milan Nayak
from Mumbai, Maharashtra
Jul 25, 2016
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Address: 713376
Website: IFCI

This is to inform you that, my self manik chandra nayak, i am having a savings account with a/c no. pnb 4723000/4000/12890.
On 26th jun 2016 a cheque no.863238 of rs.1100 has been credited in my mentioned account from your end and it has been bounced on 27th june 2016 as the cheque has been expired. why you had submitted laps cheque? required bounce charges reversal & the valid cheque amount urgently.
Nirmal Bang customer support has been notified about the posted complaint.
Aug 21, 2016
laxminarayanaseri's response
pl send a/c smt of in301604 id 10326124 from1.1.2012
Aug 21, 2016
laxminarayanaseri's response
pl send a/c stmt of trading a/c in 301604 id 10326124
I have not recd trading a/c detailed statement it is required me urgently.Pl send immediately in301604 id 10326124 broker id s 1685. Plsend statement from 01012012
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    C
    champalal banthia
    from Surat, Gujarat
    May 19, 2016
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    Address: Bangalore, Karnataka, 561203
    Website: www.camsonbiotechnologies.com

    DP ID No. IN301604; Client ID No.10312567
    As per order of Karnataka H. C. Camson Bio Technology Ltd. (on account of demerger of its seeds Division) had alloted to me 200 equity shares in Camson Seeds Ltd. (INE494T01017) on 20.01.2016 but till date these shars have not been credited to my account by you. Please let me know the reason for not crediting these shares in my account.
    Champalal Banthia
    Nirmal Bang customer support has been notified about the posted complaint.
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      H
      hsing37
      from Moradabad, Uttar Pradesh
      Mar 24, 2016
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      Address: New Delhi, Delhi, 110018
      Website: www.nirmalbang.com

      Jyoti from Nirmal Bang at Karol Bagh has invested my entire INR 50000 in something which i am not aware of she always called me and gives me a statement to say when i get a call from someone in nirmal bang i want my money back asap i want to take a legal action against her as well as the company .i clearly mentioned that i will not bear any lose in any case also told her that i will not invest the entire money in any situation she promised the same and said that she will earn INR 200 to 300 rupees everyday. Nirmal Bang is really unprofessional and changing their statement every time. when ever i asked them for my details i want to know what is going on with my money you never shared they always said sir mere pe chhor do and when ever i asked for the calculations that what is happening to my amount and i need it for couple of days this is what she said
      "sir wo kisi dollars mein invest kiya hai 31st tak ka time hai aapko 50000 ka 1 lac milega"
      this is really disappointing from your end my wife is expecting and i need money and this is what they have done to me. on top of this there is no call or email from nirmal bang side that is another part of their unprofessionalism

      please help if some one can i am really disturbed by all this i am a middle class person working in a call centre have all the responsibilities on me ...
      Nirmal Bang customer support has been notified about the posted complaint.
      Dear Sir

      This is not a complaint. I could not found correct forum at your site. I wish to close my account with BO ID: [protected] please as I am not in a position to operate it further. Already it must have been noticed that no transaction has taken place for a long time.

      Thanking You

      Kamal Kumar Chhatwal
      Ph No [protected]
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        U
        udwada
        from Ahmedabad, Gujarat
        Mar 16, 2016
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        Address: Valsad, Gujarat, 396002
        Website: nirmal bang

        Dear Sir, Please close my demat account with nirmal bang.

        My Account details as under.

        DP ID 1201330, Client ID 00301029

        Please close of my account.

        Mahesh Patel.
        Nirmal Bang customer support has been notified about the posted complaint.
        I have franchise of Nirmalbang
        No A 68 but there is no service
        From company side .
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          D
          Devansh Kaushik
          Mar 16, 2016
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          Address: 121004

          I have trade in forex 69 call in 2.5 praise. tomorrow give me short fall. then we decide fund transfer in a/c but have position cut without inform me. I inform to in charge Mr. atul tiwari & jitesh but nobody serious in this meter.

          id-d1201171 RM- pankaj mob [protected]DT.15/3/16
          Nirmal Bang customer support has been notified about the posted complaint.
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            D
            deepak_chopra
            from Delhi, Delhi
            Mar 14, 2016
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            Address: North East Delhi, Delhi, 110032
            Website: nirmalbang.com

            Almost two weeks ago, I have applied for a new Demat account through your website (nirmalbang.com) . Later on I was approached by your relationship executive Mr. Pankaj rawat (contact no. [protected] / [protected]) and when I asked him to open an account in Equity but instead of that he forced me to open account with some ‘currency option’ which was totally mumbo-jumbo for me at that time. Once he opened that account he came with a total new story, he manipulated me to transfer some 25, 000/- rupees in that account, which he assured me that was neccesary for smooth running of future financial transactions. As funds get transferred to the account he contacted me again and again want me to buy in currency . When I told him that I was not familiar with these things and start retreating me. he came up with a new plan. He apprised me to some NEHA madam (contact no.[protected]). who is working in your currency department as she tole me. who also tried to forced me to invest in currency option . Later on with that many assurance I invested some 5000 rupees in currency.she told me that I should buy 500 doller @ 0.01 and you will assuredly return 2000 rupees on the same day. she did not told me that I have to pay 10000 rupees for broking charges. But things get worse when on the same day, in the evening I got a sms that my account is debited with some 16, 453/- rupees instead of 5000/- as mutually discussed. you can also listen the recording. When I tried to contact both Neha and pankaj they didn’t even properly respond my calls and they misguided me since last 6 to 7 days. They are not telling my funds and other things. I think this fraud had been played by PANKAJ and NEHA with some other agent in your karol bagh branch.

            I am highly dissappointed by this type of service . Nirmal bang was a trusted brand for us. People like neha and pankaj are burning down customers trust to ashes. You are therefore requested to take some stern action against these fraud persons and Re-fund my broking charges .

            My account details is as mentioned below :-


            Name -Priti chopra
            Code - D1201148
            branch- karol bagh
            Hope will hear from you soon.
            Nirmal Bang customer support has been notified about the posted complaint.
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              S
              Sandeep.d2000
              from Pune, Maharashtra
              Feb 29, 2016
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              Address: Pune, Maharashtra, 411019

              Dear Sir,
              I asked many times to your office Nirmal Bung for details of my trading a/c. i was bought only renuka sugar share for Rs. 600/- But what about my Rest of money/ Balance Details. I was given Rs. 5, 000/- cheque to you. But till date no one reply from your side. Please clearify me for my rest of balance. & also tell me why should i pay outstanding due of Rs. 152/- i[censored] had my balance Rs. 4, 400/- to your end.

              Sandeep Patil.
              [protected].
              Nirmal Bang customer support has been notified about the posted complaint.
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                R
                rajpmanish981088
                from Chennai, Tamil Nadu
                Dec 30, 2015
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                Address: New Delhi, Delhi, 11006
                Website: www.nirmalbang.com

                I lost my hard earned money just in one month . It all started after i got repeated calls by their agent Pankaj Rawat, i agreed to open an account with them and as in next step they forced me to transfer funds into demat account . i transferred 30, 000 initially, after a week he called me to put more funds, being unaware what was happening in the background, i transferred 30, 000 more . After couple of days he called me again and asked to put more funds as they lost my money. I was not even aware what they purchased and how come it turned to zero in no time. I refused to transfer more funds after which they have stopped picking my calls and i have not visibility at all.

                They ate up my money just in one month, i am feeling so helpless that i cant do anything or take any action against them.

                My Client ID- D1201072
                DEAR SIR, KINDLY PROVIDE ME YOUR CONTACT NO. I'll show u the way how to recover your financial loss.
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                  P
                  Pawan2112006
                  from Mumbai, Maharashtra
                  Dec 21, 2015
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                  Address: Bangalore, Karnataka, 560058
                  Website: Www.nirmalbang.com

                  I have newly opened a commodity segment account with client code B005720 with Nirmal bang securities pvt ltd, Bangalore branch, I have given a cheque of Rs. 50000 on 17dec, 2015. And I started trading in copper, but the same day on Thursday 17 Dec, 2015 and Friday on 18 Dec, 2015. Unauthorized trading done in my account by the them in lead and, I lost my Rs.44300 due to their unauthorized trading done in my account, hence I request you to help me to get back refund of my money in my account, if needed I will provide the check paid copy and account statement as well contract notes of the above stated period o[censored]nauthorized trading done in big lead lots by them due to I got a huge loss of Rs44300/- in two days as above stated.
                  Nirmal Bang customer support has been notified about the posted complaint.
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                    N
                    namanasrinivas
                    from Delhi, Delhi
                    Dec 15, 2015
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                    Address: New Delhi, Delhi, 110045
                    Website: www.nirmalbang.com/contact-us.aspx

                    TRADING ID D1201052 opened account with Nirmal Bang. Same day my Fund balance reduced to 50000 to 7000. Irresponsible trading. All fake. Eat up you money. God sake do not open account. please advice how take action them and how to get back my money.
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                      B
                      bsantwana
                      from Bengaluru, Karnataka
                      Nov 5, 2015
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                      Address: Kolkata, West Bengal, 700016
                      Website: www.nirmalbang.com

                      On 26th, 27th, 28th and 29th Oct. 2015 this broker has done huge transaction in my trading a/c without by consent and incurred more than rupees one lac loss. and now forcing me to accept the loss. They are not allowing me to transfer my shares from my demat a/c also. This is a fraudulent behaviour of the broker. Please help. I am retired person aged 75 and they are stealing my money in this fashion. Please raise voice.

                      My Client ID with the company is E0012097

                      Regards
                      Amar Kumar Banerjee
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                        S
                        Siddhantpasari
                        from Pune, Maharashtra
                        Aug 14, 2015
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                        Address: Pune, Maharashtra

                        Dear sir/mam, Client code-B0200261 I have opened a Demat account in "NIRMAL BANG SECURITIES, PUNE FC ROAD" by giving a check of Rupees 5000/- in favour of Nirmal Bang, Mumbai & my RM was Mr.yogesh godse, mobile number- [protected] Firstly he had traded through my account without my consent, then i got a call from "Nirmal Bang, Mumbai" stating that i have purchased several shares of so & so company.Company name i don't remembered exactly. I was not getting without my consent who has traded through my Demat account, i asked the person who called me from Mumbai. Then she replied contact your RM. So, i called my RM (Mr. YOGESH GODSE) I disclosed all the matters to him. He replied that on my behalf he (Mr. Yogesh Godse) has traded, also he has opted for the credit limit of some amount in my Demat account. At this situation, i was not getting what should i say to Mr.Godse.Because i wanted to trade personally but as he was my RM i trusted him. But then i told if you have done trading than its ok, but i never told him to trade on my behalf nor i was knowing that if the money gets into Nirmal bang account then the RM himself starts trading without the client consent. For your clarification purpose i can prove you that Nirmal bang RM do trading without the client consent. I have found several complaints regarding this same matter which has happened with me, check in the link given here, also i have taken some screen shots to prove my truthful comments. http://www.consumercomplaints.in/?search=nirmal-bang http://www.complaintboard.in/complaints-reviews/nirmalbang-l117089.html From the month of january i am enquiring him about the status of my Demat account weather i am in loss or profit he never use to say me the status nor he is able to reply my phone call.why i don't know? Also when i have gone to the office and met Yogesh Godse for the amount, he use to tell me he will give me the amount within some days. I have noticed that all the esteemed & prestigious firms & companies have recorded phone details, i would like to challenge NIRMAL BANG TECHNOLOGY OFFICIALS, to take out my call details and check that how many times i called mr Yogesh Godse and how many times he has received my call.It will be 1000 plus. In what's app also i am having full conversation details saved fully, from the month of january, where i have requested him a lot to reply but he never replied. He was not so attentive to at least pick my call & say you are on profit or you are on loss. Also till now i am enquiring him about my user ID and password, still he is not giving me my user ID & password. Also now i am in much pain due to my backbone problem, lot of money has been spent on my treatment purpose i need you to kindly go through my concern and help me out with my Demat account money i.e 5000/- only, for you'll its only 5000/- but for me its very important. Thankyou Siddhant
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                          A
                          alok taneja
                          from Delhi, Delhi
                          Jun 19, 2015
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                          Address: New Delhi, Delhi

                          Dear This is to bring to your notice that i am having a Demat Account with Nirmal Bang since 2014 under the name of my wife pooja taneja Client id: D0320003 which is handled by Mr Ranjeet at new delhi office. The Trade happened on 25th may2015 was without my consent and after that also the trade has happened in same manner which is unethical and unprofessional, i have been getting call to confirm the trade on same but i have not done so because trade was not done by me. This practice has been done previously also in my account as a result of that i have incurred huge losses. If you don't take any action against this i will have to legal action against the same. Regards Alok Taneja [protected]
                          After reading all reviews i feel nirmalbal is a [protected]@itof comany which cares a nothing to losess of investors
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                            T
                            tkroy
                            from Bengaluru, Karnataka
                            May 15, 2015
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                            Address: Kolkata, West Bengal

                            Dear Sir, At the outset, I would like to mention that the Operation Of Nirmal Bang Securities is nothing but Pure Cheating of Clients. We feel that this matter should be taken up on Top Priority basis & totally stopped before they rope into more innocent customers & CHEAT them to make their own Handsome Profits. Actually they were introduced to me through one of my friends who handles my bank Accounts in India. Therefore I did not think it otherwise & as a result did not go through the reviews prior investing. The reviews are already very bad, but I do not understand why SEBI is not taking any action. I would corroborate the above with the turn of events, as follows: 1. Mr Avisek Basu, AVP & Mr. Ajit Molla had come over to my residence, to request me to invest in NIRMAL BANG SECURITIES. This was in the month of Dec 2014. 2. They explained their system of operation. But I informed them very categorically, a) That first year I will be investing only Rs 50, 000 & nothing more as presently I was unemployed. Later when I can see that they are providing me with enough profits, I will be investing more. b) Also I mentioned that I may be leaving station, suddenly, maybe even to foreign Countries, to which they replied, that there is no problem, they can handle everything through E- mail.etc. c) I also told that I have, never in my life ventured out to invest in SHARES & have no knowledge of same. They informed that it is their job to give me correct guidance & ensure that there is always growth. I only, have to accept verbally the telephonic information which will be projected to me now & then. 3) After all these discussion with full belief, I invested Rs.50, 000 with Nirmal Bang. At times, phone calls used to come at odd hours, when I am busy with something important, & I, as advised, by Mr Molla & Mr Basu, without understanding the implications, would just accept whatever have been told to me from the other side. This is the GAME PLAN OF THIS VICIOUS NETWORK. ALL PEOPLE CONNECTED TO THIS NETWORK ARE GUILTY & IF NOT CHARGED, LEGALLY, I AM SURE THEIR HEART WILL STATE THAT. 4) In the month of Feb. 2015 approx, all pressures of various nature, was put on me by the above mentioned people, who even came to my house, to invest further, just before monthly closing every month, so that heavy profits can be booked. This I had vehemently refused. 5) Slowly I found the interest shown, for my investment by Mr. Molla & Mr Basu have reduced drastically. 6) Therefore I had asked Mr Molla for a Payout. 7) The result was that I finally received a total of only Rs 3787/- against my Rs 50, 000, I had invested. This indicates a loss of Rs. 46213/-.over a period of 3 months. 8. When enquired, was told that they had booked high value shares by taking loan from Nirmal Bang in my name, & in turn NB is every month deducting interest etc from my account. This booking, if I remember correctly was never approved by me. They say that I have telephonically accepted this. I have been requesting them to provide me with evidence that I had concurred this booking. It has been over 15 days but they are unavailable to provide me same. Even If I consider that I have unknowingly concurred, but I can strongly prove that this was not mentioned to me by Emphasizing this point clearly that they are taking heavy loan on my behalf for acquiring high value shares. This was their Game Plan Of Cheating Innocent Senior Citizens.. When the same is informed to the Senior Executive, Mr Jaydeep Mukherjee of that office their approach is very much careless and unprofessional. Is this acceptable? This amounts to CHEATING & FRAUDULENT ACTIVITY. I strongly feel that these type people, Cheating Senior Citizens, their Hard Earned Money, maybe to cater for their own family needs do not deserve to survive in this society & should be immediately eradicated. Awaiting your favorable action. Warm Regards Tapan Kumar Roy Terminal Id : E0012184 43, Russa Road East First Lane Swiss Park, Kolkata- 700033. Mob : [protected]
                            Hi sir


                            we ll suggest u, how to recover your financial loss, kindly provide us ur contact details, we ll show u the way.
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                              A
                              amitmishra3152
                              from Noida, Uttar Pradesh
                              May 2, 2015
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                              Address: Ghaziabad, Uttar Pradesh

                              Dear Sir, As i have opened my account on 03.07.2013 with Nirmal Bang Securities Pvt Ltd and my client code is- D016278. My account is being handled by Mr. Sunny Tyagi & Mr. Surjeet . Mr. Sunny mob no. is- [protected] Mr. Surjeet mob no. is- [protected] As per suggestion given by Mr. Sunny Tyagi I had paid thru cheque Rs. 5000/- for account opening and Rs. 20, 000/- cheque on Nirmal Bang Securities Pvt Ltd. then again another cheque of Rs.10, 000 /- on Nirmal Bang Securities Pvt Ltd. i was assured that you will get good return within 6month and dont need to trading we will do from our side But after 4-5month when i tried to contact with Mr. Sunny his cell no was continue off. Then i talked with Mr. Surjeet, he told that your Rs.18000/- has been loss when i asked reason.. i was told your account was not handled properly by concern person. So i said pls deactivate my account and return back my investment, but Mr. Surjeet told that your rest balance also cant not be refunded due to no trading from our side and now we cant help in this matter. kindly look into this matter and help to get my investment back because your co-ordinators have fraud with me and didnt give proper response now i am nill after paying. My details are given below... NAME- AMIT KUMAR MISHRA D.O.B[protected] S/O - PARASNATH MISHRA PAN CARD NO.-- AVLPM9641F Warm Regards, Amit Kumar Mishra Mob- [protected]
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                                D
                                darpandap
                                from Mumbai, Maharashtra
                                Mar 12, 2015
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                                Address: New Delhi, Delhi

                                SIR I HAVE ACCOUNT IN NIRMAL BANG WHERE I HAV PURCHASED 800 SHARES OF ESS DEE ALUMINIUM LTD AND I HAVE GIVEN FULL AMT. TO THEM BUT THEY R NT ALLOWING ME TO TRADE IN THAT SHARE NOW BY SAYING THIS OUR HEAD OFFICE IN MUMBAI HAS BANNED TRADING IN THIS.ALL OTHER COMPANIES LIKE EDELWEISS, ANGEL, ALANKIT, BONANZA ARE ALLOWING TO DO TRADING IN THIS.I HAV GIVEN FULL AMT TO THEM BUT I CANT TRADE OR SELL IT .THIS IS A FRAUD CO. N ALSO THEY HAVE SOLD MY 165 SHARES FORCEFULLY.PLS HELP ME N PLS TAKE VRY SEVERE ACTION AGAINST THEMALSO STAFF OF NIRMAL BANG SPECIALLY BHAVNA N KAPIL HAVE SPOKEN VRY RUDE TO ME.I M A SIMPLE MAN WHO DOES A LOT S OF HARD WORK TO FEED HIS FAMILY.I M DARPAN JAIN [protected]...NIRMAL BANG BRANCH ADRESS IS IN KAROL BAGH 203 11/B8 2ND FLOOR PUSA ROAD DELHI 53.[protected]
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                                  V
                                  vipinraveri
                                  from Mumbai, Maharashtra
                                  Nov 19, 2014
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi

                                  I AM PREETI V RAVERI TRADING ID D0250308 IN NIRMAL BANG SECURITIES .GOURAV & RUPESH BOTH STAFF, [1] MISGUIDE ME IN COMM MATTER AS PER DIALODGE IT WAS SETTLED IN .08 PAISA BUT IN ACTULLY THEY CHARGING .20 PAISA [2] THEY PROVOKE OR ENFORCE ME TO TRADE IN CURRENCY WHICH WAS NOT MY FIELD &IN JUST TWO TRADE THEY PUT ME IN LOSS OF 160000.[ONE LAKH SIXTY THOUSAND].PLZ HELP ME OUT
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    S
                                    Samyamoy Dasguptta
                                    Nov 5, 2014
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                                    Address: Kolkata, West Bengal

                                    Name – Samyamoy Dasgupta Client ID – 11430149 BK code- E0011962 People involved – Manager Equity - Rajib Ghosh (Kolkata Branch) Cluster Manager –Saurav Basu Mallick (Kolkata Branch) 4 months earlier in the month June I got a call from Rajib Ghosh Manager Equity on behalf of Nirmal bang stating that I can open an account with them and make a share market investment. I agreed to invest and he did visit my home and I paid an amount of 25, 000 to him. Later Saurav Basu Mallick-Cluster Manager of Nirmal Bang, did come to visit my home again after a few days, he assured me that he would treat it like his own account and will take care of it, and I paid an amount of 75, 000 to him. A total of 1 Lakh rupees has been invested by me. They had committed that within 3 months after my portfolio has been made, I will get a good return on my money, estimated 3 to 4 lakhs, and I need to this mention that I DID TELL THEM THAT I CANNOT GIVE MORE THAN 3-4 MONTHS TIME FOR THIS, and they did commit that it is enough for them to return it (I have a recorded call as proof wherein this fact is stated).Also all the while I was given no details about my account or anything related to the investment, I never got a call asking for permission regarding the shares being investment, I had not even shared my password as well but he explained that somehow he has invested the money from account so basically it is without my permission .And even after repeated asking, they kept lagging on the response. On 21st October, 14’ Rajib Ghosh did meet me, he was carrying some papers which he asked me to sign, I wanted to read but he did not allow me to read them. We met on the road quickly he made me sign it and then left. Recently when I started enquiring about what was happening about the share, and I needed to know information about it they kept saying they will send it, and after I did strictly asked about it, then they did send me an email, and I was shocked to see that there was no portfolio made as committed, instead there was a day to day investment detail that too all with losses showing, and I have just 2200 rupees left in my account now. There was supposed to be an agglomerated investment- a portfolio and not a day to investment, when I was out of my wits and asked them what have they done with my money, and why I was not even informed anything, even if there was anything negative was happening I should have been informed about it, atleast I should have been given an option to choose what to do.They never contacted me never told me any details, instead they kept disconnecting my calls, kept avoiding me. Now that I knew everything, they asked me to meet them on Friday, Saurav Basu did accept over phone that it is his mistake, I said I wanted my money back but they cannot do that, they are not even ready to take ownership of the issue, instead they threatened me that they will do something bad, and they are now asking for time to return, I have proof to all that I am stating, if one goes through the details everything would be crystal clear that they have taken there own dividend profited nicely, and were not concerned about my profit at all, and now I need my entire investment returned with interest as committed to me, and I do not want to continue with Nirmal Bang. If I do not get it back I will take whatever necessary action is required to get my money back- I am not a millionaire ready to be robbed, that is my money earned with hardwork and not looting people or being sly and convincing them, and I am not going to take it easy.
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                                      A
                                      aroonmail
                                      from Kolkata, West Bengal
                                      Oct 22, 2013
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi

                                      hi My name is Arun Kumar, my Trading account id is D0210034, Initially I paid Rs. 22000/- in my trading account and requested Mr. Bhuvnesh, who is working in Nirmal Bang (Address :- 203, 11b/8, 2nd Floor Tiwari House, Karolbagh, New Delhi) to keep trading until I will get loss not more than Rs. 2000 in my account. On 20th Oct 2013, I asked Mr. Bhuvnesh, I need to some cash, so sell all the stocks from my account and pay my money back, but after 24 hours, I got Rs.353/- in my Bank account, with the loss of Rs. 21647/-. I want to file complaint against the company and Dealer Mr. Bhuvnesh from Nirmal bang. Please do something in my favor. Regards Arun kumar
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      sad to note your issue. There is one sonu rawat in delhi karolbagh office who lures people to open account and after money is added he uses that money as per his wish without knowledge of of the account holder. Now when he encounters losses he simply ignores. Sch people should be kicked out otherwise he will put nirmalbang in a ugly situation. Request nirmalbang to fire this person
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                                        M
                                        Mayank Kumar Agarwal
                                        from Kolkata, West Bengal
                                        Oct 16, 2013
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                                        Resolved

                                        Address: Kolkata, West Bengal

                                        This is to inform that there has been trading in my account without my knowledge, which has in turn given me huge losses.There had also been trades above the capacity of my margin, thereby implying penalty.Thus, i have paid for both losses as well as penalties levied.Therefore, i would like the Forum to look into the matter and do the required.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        They did the same with me, my sister and my friend also.
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