Noida Express Way — formal complaint against noida expressway security guards for extortion, threats, and assault

I am writing to formally report a deeply troubling incident involving the security guards on Noida Expressway. Their actions, which include extortion, threats, physical assault, and collaboration with local hospital staff for fraudulent billing, have caused significant distress and financial loss to innocent individuals.

Key Issues:
1. Extortion of Excessive Money:
Security guards on Noida Expressway demanded five to ten times more money than reasonable for alleged damages. A young individual was forced to pay ₹25, 000 under duress, even though the circumstances—severe rain and zero visibility—were beyond anyone’s control.
2. Physical Assault and Threats:
When the individual resisted, the guards resorted to physical violence, blackmailing, and threatening further harm. They falsely claimed to have evidence against the individual and used it as leverage to extract money.
3. Collusion with Hospital Staff:
The guards, in collaboration with a local hospital, orchestrated a scheme involving fake X-rays and inflated medical bills, falsely claiming injuries to the guard and demanding an additional ₹15, 000, saying the guard’s life was at risk.
4. Exploitation of Vulnerability:
The guards took advantage of the individual’s vulnerable situation, using intimidation tactics to force compliance. Such behavior is a gross abuse of authority and undermines public trust.

Requested Actions:
1. Immediate Investigation:
Conduct a thorough investigation into the actions of the security guards and hospital staff involved in the extortion and fraud. Review any available CCTV footage or evidence from the incident.
2. Legal Action:
File appropriate legal charges against the security guards and hospital staff for extortion, assault, and fraud.
3. Transparency in Billing Practices:
Ensure that hospitals and security personnel are held accountable for any fraudulent billing practices, and establish guidelines to prevent such exploitation in the future.
4. Public Awareness Campaign:
Launch a public awareness campaign to educate commuters about their rights and how to report such incidents without fear of retaliation.
5. Strengthen Oversight of Security Guards:
Implement stricter oversight mechanisms to ensure that security personnel on Noida Expressway operate ethically and professionally.

Such actions by individuals entrusted with public safety are a severe violation of trust and must not be tolerated. Immediate and decisive action is required to restore the safety and dignity of commuters on Noida Expressway.

I trust that the concerned authorities will address this issue promptly and take the necessary steps to ensure justice.