Nps Login — Not able to generate password

Website:

cra-nsdl.com/CRA/ResetIPINURNGen.do?ID=null&getName=Change%20Password

Hello Team,

I created the account on 27th dec 2020. PRAN no, generated successfully but I am not able to reset the password for login in NPS portal.

I am getting the same error as "PRAN not found in database".