Nvidia — GTX 1080 TI not for 3D, and terrible Customer Service

Address:95050
Website:www.nvidia.com

GTX 1080 Ti turns its back on the 3D fans that built their fan base. All needed 3D monitors are DVI. This card does not have DVI and the Display Ports are rejected by the monitors. Bad choices were made by NVidia. When asked about this problem the tech people at NVidia tell you to get and Active DL DP DVI adapter. Not a good solution, since those adapters are glitchy and severly limit display resolution. Black lines and just plain black screen may result in some games. I returned this card and had a terrible time getting their warehouse and sales people to see my return and credit my credit card. I actually returned two cards to them, for different reasons. One went FedEx, the other was returned by UPS. Both UPD and FedEx reported that the Digital River / NVidia warehouse signed for the returns, however, they just got shelved; it took me CALLING the warehouse to speak with the warehouse manager to get both of those items into the system as returned. Did my frustration end there? No, it is two days now after bird-dogging the warehouse and the customer service / sales people still can't see the returns in order to refund them. People need to be fired at NVidia, both in tech (for misleading me about the 1080 Ti) and in customer service for not being able to use the software they need to use to process returns.
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Mar 17, 2017
Updated by John Eric Ellison
Sorry for the spelling errors. Was pretty upset when I wrote that complaint.
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