Nwkrtc — Bus got failed and not refunding the money

Website:Kerry

Bus got failed with start up from the station of belagavi, within 4 km and after conversation with the conductor he is saying he will not refund the ticket, so please look into this nd take immediate action... If not i will go to consumers court... Attached is the snap of the bus failed
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My daughter was travelling from cbt to jayanagar she asked conductor to issue ticket for half fare as her date of birth is 22 /05/2006 by showing school I'd card and it's still 03 months short to complete 12 years but the conductor issued ticket for full fare collecting Rs 10 and he used filthy language to my wife

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    Belagavi
    India
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