Nykaa Beauty — Items missing from the package

Address: Bipin smruti building number 6, flat no 009, opp.karmaveer school, pratiksha nagar, sion, koliwada
Website: Nykaa Beauty

I placed an order on 11 June 2026 with Order ID: NYK[protected]. The order included:

MCaffeine Blueberry Swirl Serum Body Lotion

MCaffeine Brightening Body Wash (5% Niacinamide & Raspberry)

MCaffeine Clear Glow 1% Kojic Acid Daily Brightening Face Wash

MCaffeine Exfoliating Coffee Body Scrub

However, I received only the MCaffeine Exfoliating Coffee Body Scrub. The other items are missing from the package.

Additionally, the package was open and torn from the side when it was delivered.

I request that you please investigate this issue and arrange for the missing items to be sent or provide an appropriate resolution at the earliest. I can provide photos of the package and received item if required.

Thank you.
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Jun 17, 2026
Updated by [email protected]
I placed an order on 11 June 2026 with Order ID: NYK[protected]. The order included:

MCaffeine Blueberry Swirl Serum Body Lotion

MCaffeine Brightening Body Wash (5% Niacinamide & Raspberry)

MCaffeine Clear Glow 1% Kojic Acid Daily Brightening Face Wash

MCaffeine Exfoliating Coffee Body Scrub

However, I received only the MCaffeine Exfoliating Coffee Body Scrub. The other items are missing from the package.

Additionally, the package was open and torn from the side when it was delivered.

I request that you please investigate this issue and arrange for the missing items to be sent or provide an appropriate resolution at the earliest. I can provide photos of the package and received item if required.

Regards,
Ayushi Dabhi
[protected]
 
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    Bipin smruti building number 6, flat no 009, opp.karmaveer school, pratiksha nagar, sion, koliwada
    India
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