O General Complaints & Reviews

To,

The Director
ETA General Pvt. Ltd.,
Old No.63, New No.71, 3rd Floor,
Sterling Road, Nungambakkam,
Chennai-600 034.

Subject: Reff: Window AC Model No. AXZA18AATB, Serial No.000694,
Compressor Serial No. 5061/FGW[protected].

Sir,

Reference to the above product which was purchased from KESHAV AIRCON
SHOPEE with INVOICE No.3095 Dated 21/03/2010...

Dear Sir,

I have purchased O general AC in April 2007, I have received so many times calls from O general Authorised Service Centre Shivay Electronics, Raj Nagar Ghaziabad fpr AMC o[censored]nit. When I called for taking the AMC,companies Technicials come and asked me there is less Gas in the unit,first you fill uo the Gas in unit and then we give you AMC. I have checked the unit in front of Technician the cooling is good and...

Lodged a complaint for my general 1.5T for gas leak with "MF Cool Systems". I had few complaints after servicing, which after repeated reminders has not been resolved.Complaint no-100701. The major problem is improper cooling. At outside temp of 27 deg C, the grill temp was 13 -14 deg C & room temp was 22-23 deg only after running the A/C for more than an hour. room size- 8x 10 feet. after i called up service centre on 44211212,...

we have purchased o general spilt 1.5 ton a.c before two and half year ago. on Febuary 2010 compressor of a.c is not working. it is warranty period it is replace but till today A.c cooling is not properly. we have complaint many times in jaipur branch against service dealer but they never take any action. Company authorise dealer has visited four times but still it is not working....

Dear Sir

I have log the complaint on 21st of April for quarterly service. Complaint Number: AP210085

Fortunately someone picked up the phone that time. After that neither any service man come to me home nor any person picked up the phone in the Delhi call center.

I have called more than 10 times daily from last week in following numbers
[protected]
[protected]
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