My Olymptrade trading account has been temporarily blocked due to a security review for alleged unusual non-trading activity.
Olymptrade Trader ID:[protected]
I have completed the requested verification and cooperated fully with the verification process. Initially, I was informed that the verification could take up to 5 business days. However, I have now received an email stating that my account is undergoing an internal investigation under Clause 1.4 of the AML/KYC Policy and that they are unable to provide a timeframe.
Olymptrade provided the following Clause 1.4:
“1.4. The Company reserves the right to investigate the nature of the suspicious non-trading transactions set out in section 2 of this Policy and to suspend those transactions until the reasons for their occurrence are ascertained, and the investigation has ended at any time.”
Olymptrade has confirmed that my account and balance remain unchanged during the review and that if no violation is found, my account access and balance will be fully restored.
My funds are currently inaccessible, and I have not received a clear timeframe for completion of the investigation. Was this information helpful? |
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