| Address: 6th Floor, B-Block, Sewa Tower, Plot no.19, Sector -18, Udyog Vihar, Maruti Industrial Complex, Gurugram, Haryana 122008 |
Dear Sir/Madam,
I am writing to formally register a complaint concerning the unsatisfactory and deficient service I have experienced in relation to my Omron blood pressure monitor, model OMRON Hem7600T HEM 7600T Tubeless 360 (“Omron BP Monitor”).
Facts of the Complaint:
1. I purchased the aforementioned Omron BP Monitor through Flipkart.com on[protected].
2. Unfortunately, the Omron BP Monitor stopped working. Consequently, I submitted it for repair at your service centre on 9th July 2025 being N. *. B*****r & Co.
3. Despite the passage of a considerable period, I have not received any update or communication regarding the status of my repair request or the return of my Omron BP Monitor.
4. In an effort to obtain an update, I contacted the customer care centre on 7th August 2025. However, I did not receive a satisfactory response or any clarity regarding the status of my machine, except to contact the Thane Service Center (B$$A S******S).
5. Upon contacting B$$A S******S, I received no response other than being told they would check and revert, but no further communication has been made.
I kindly request you to urgently look into this matter and expedite the repair and return process. Please also ensure better communication with customers regarding their repair requests in the future. Was this information helpful? | 
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