On Phone — *Subject:** Complaint Against On Phone App Fraudulent Virtual Number Service

***To, **
Consumer Complaint Forum

**Subject:** Complaint Against On Phone App – Fraudulent Virtual Number Service

Dear Sir/Madam,

I am filing a complaint against the mobile application **On Phone**, which provides virtual phone numbers. I purchased a virtual number from this service, expecting it to function properly. However, the number does not work with WhatsApp or other essential services.

The major issues are as follows:

1. **The virtual number is non-functional with WhatsApp, making it useless for communication.**
2. **Their customer support refuses to acknowledge the issue and is completely unhelpful.**
3. **Despite multiple complaints, they have denied providing a refund or replacement.**
4. **They continue to sell numbers that do not serve their advertised purpose, misleading customers.**

I reached out to their support team several times, but they have ignored my concerns and refused to take any action. This is a clear case of **misleading service and consumer fraud**.

I request immediate action against this company and urge the authorities to prevent other consumers from facing similar issues. I have attached all necessary proof, including my purchase details and conversations with their support team.

**I kindly request intervention to either secure a refund or hold the company accountable for its misleading services.**

**Regards, **
Teja