One21store — Purchase of bicycle on 24 March 2022 amount 12395 paid but still product not delivered and refund also not received

Address:	Room no. D116, Sector 3, Cidco Colony, Airoli
Website:	One21store.com

I had purchased bicycle on 24 March 2022 and paid Rs.12395 but still I have not received order no., product also not delivered yet and refund also not received. Please help