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Oyo Hotels And Homes Pvt Ltd

Oyo Hotels And Homes Pvt Ltd — Payment receipt not issued

Address:E-43/1, OKHLA INDUSTRIAL AREA, OKHLA, DELHI-110044.

I have made OYO booking at Hotel Ivy, Mahipalpur, New Delhi for date 17th March 2024 to 19rd March 2024 with booking id UJV78361 (Rs.1, 644/-). As per mentioned in oyo online portal under booking but they have not provide me invoice for the same Rs.1, 644/- after check out from the Hotel. I have paid through oyo app. Continuously trying to talk with oyo customer care but they are relulctant to issue payment receipt. People from hotel refuse to give me invoice because we are not walkin customers and payment/booking done through OYO App and payment made to OYO not to the Hotel. So, my institution now not reimburse the above amount. Very frustrating situation to me... please resolve my problem asap.
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2 Comments

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Hi, we're concerned looking at the experience you faced with us. Our team will soon reach out to you to share an update. Your patience in the interim is appreciated.~UC
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aunaseef's [Complaint's author] reply, Mar 22, 2024
I have not received an invoice containing invoice number, date and with GST details for an amount of Rs.1, 644/-. Instead you have shared me the amount paid by me and that also was not correct. you have raised an invoice inthe name of me for an amount of Rs.100/- for confirmation charges for room only. Pls share me that kind of invoice (as that of Rs.100/-) for an amount of Rs.1, 644/- asap.
aunaseef's [Complaint's author] reply, Mar 24, 2024
Problem not resolved
aunaseef's [Complaint's author] reply, Mar 26, 2024
Problem not yet resolved. Very frustrated situation for me. Resolution for such a small thing is highly unsatisfied.
aunaseef's [Complaint's author] reply, Mar 26, 2024
OYO now requested me for 3-4 days for issue of payment receipt. I don't know why this much time asking by this esteemed organisation for issuance of the receipt.
Hi, we believe our concerned team contacted and communicated the needful. Let us know if you need any further assistance.

Team OYO
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    Contact Information

    Oyo Hotels And Homes Pvt Ltd
    E-43/1, OKHLA INDUSTRIAL AREA, OKHLA, DELHI-110044.
    India
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