Palred Technologies — Replace the faulty earphone

Have sent the defective product to the provided address, please replace it as soon as possible. Below is the confirmed delivery report at your provided address, but due to lockdown, may be the process got delayed at your side but reply should be given, please provide appropriate solution as the sent earphone is not working at all, please provide replacement as soon as possible.
Due to lockdown, i have shifted to a different address, please send it to the below address-mahavir nagar, bhuda, near dhanbad dairy, dhanbad, jharkhand, pin-826001