Paybox — my two redemption requests of paytm mode was not done.

Address:	560066
Website:	www.pay-box.in

Hi sir,
My name is shiva
My paybox registered mail i'd is: [protected]@gmail.com. My two redemption requests of paytm mode was not done.
1) 4th of january 2019 i make a request to send rs 100 to paytm mode of redemption request. But till now my request was not done. So do this request immediately. My redemption request id is given below
Dear shiva,
Your redemption request no b[protected] will get processed within 24hours. You will get a confirmation email & sms as soon the amount is credited to your wallet.

Click here to view your account.
Cheers
Paybox team

2) my second request at 5th of november month.
But in the month of november 5th dated request was not done till now.
5th november redemption request of rs 78 to paytm request i'd is a11173527.

Dear shiva,
Your redemption request no a11173527 will get processed within 24hours. You will get a confirmation email & sms as soon the amount is credited to your wallet.

Click here to view your account.
Cheers
Paybox team

Sir please help me once you check it and add my request of rs 78 at november month &100 rs in 4th january.
If you're not responding within 24 hrs i will approach consumer forum.