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Unauthorised payment by Paytm
I booked Uber to travel from home -Worli Mumbai to International Airport Terminal 2 under their compulsory term Non cash . I committed to pay wide Paytm. On 16th Sep 2022 I travelled to Terminal 2 and I tried to pay thru Paytm but I could not . Driver Mr Rizwan has closed the trip and said that since he closed the trip I can not pay on- line and hence asked to pay in Cash . I asked what is the fare he said he does not know, you pay the fare what you saw while booking. so I paid Rs 1002.00 . Afterwards on 18th Sep Paytm has paid Rs 913.2 to Uber for the said Trip so payment was duplicated. My complaint is 1) Why Paytm has no suitable tab /method to pay when I competed my Trip to Airport on 16th Sep 2022 2) Why Paytm paid after two days without checking with me 3) Paytm should provide me a UBER request if they have requisition to get the fare which was already paid to Driver 4) Paytm/Uber have mutually agreed to such transacting arrangement but they dont have coordination among Paytm/Uber/Driver. I wrote to Paytm several times but they dont reply
I want Paytm to refund my money Was this information helpful? | 
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