[Resolved]  Payubiz.in — not releasing payments since 3 months

Website: www.payubiz.in

I'm a merchant and using payubiz as my payment gateway. They say payments are automatic and are done daily.

Now it's been 3 months. Over 3 lakh payment is pending with them.

They don't lift the call and answer my mails.

Support details on main website
[protected]

Support details on my account dashboard
[protected]@payu.in
[protected]

I called my account manager
Anshul bandari
‭[protected]‬

She says to send an email and some one will get back to me in 24-48 hrs

Its been 3 months. Still she has been responding like a robot “mail us, our team will resolve the issue in 24-48”. When i say no one is responding my emails. She’ll ask me to send an email to new email id. And the story repeats

Other email ids

[protected]@payu.in
[protected]@payu.in

In there website it’s mentioned as
Working hours (Mon - sat) 10:00am to 07:00pm

But when i call her on saturday, she says we are closed on saturdays. I could still hear office sounds in the background.

Resolve the issue asap.

These are the case numbers. Now they are also stopped issuing case numbers for the emails i sent

Case number 01382431
Case number 01381735
Case number 01381734
Case number 01353148
Case number 01347370
Case number 01256315

... There are many more