Peak Performance Events / Arfeenkhan.com — Refund initiated as no product was delivered

Address:	Maharashtra
Website:	arfeenkhanuniversity.com/programs/home

I had enrolled on 6th October, around 3am. Iffat Khan, a coach from Arfeen Khan's team called me into the night convincing me to take a decision and pay the token amount or else the discounted fee, INR 2.5L will be dismissed and I will have to pay INR 3L for the course. They had been reaching out to me via different platforms/contacts for the course for a few days.

I told her it's too late to even discuss with my parents. But she insisted that it was the last date and she needs to see the transaction to get me an even better deal. I told her I needed time and I will make a decision by end of day. But she kept calling me at night saying, there won't be a better time, you need to learn to make decisions. Time does not wait, etc. You need to make your own decisions, your parents, friends, etc. can't make decisions for you. As a girl you should know that we need to learn to look after ourselves only.

She texted me to check the status. And she told me that on this journey I will support you, I will have your back etc. I told her I do not have so much money. It's way beyond my means. And she said money can be figured out later for now just pay the token amount.

I paid the amount and sent her a screenshot. In the morning, I told my parents about it. And they told me it was a blunder since I had kept the 30k for my own personal reasons. I had saved it for my health. And how could I have let it go? So I called her and told her I wanted to withdraw from the course and want my money back. She asked me to check out the course. I told her not required, I just want my money back. I don't want to start the course as it will hinder the refund. She said she will talk to her team and get back.

But she never did. I had simultaneously sent a mail requesting a refund from the support team. They replied for the few mails and then they stopped replying too. To make matters worse they asked another coach, Jagruti, to convince me to take the course anyway or take an alternative course worth 40k. I told her please connect me with Iffat as I need my refund back. And I will not be doing courses. She told me another person also tried getting refund but never got. So he came back and completed the course. And I should too. I told her no I don't want to anymore, it has been emotionally harassing, especially the one way texts where my commitment and focus was being critiqued out of the blue.

Unlike what she had said that the course would be interactive, turned out that there were pre-recorded videos like Udemy of 10weeks program and I would get coached by those videos. What they say they offer and what is finally offered is quite different. It's more of an MLM scheme to be honest

Shockingly, they proceed to sell me another course again while ignoring my mails. FYI, the coach has to be in touch with me as a part of the curriculum, but she ignored my texts and calls. Hereby, no coach was assigned. The product/service as a whole was never delivered to me. In fact, communications were deliberately cut off. As a matter of fact, I can no longer sustain a coach-client relationship with this organisation. The primary requirement to coach a client is communication, but here that basic criterion is flawed. I suggest everyone to beware of what's promised. I also found out that their terms and conditions are ludicrous. Please carefully read them before you engage in any of their courses. Of the many things, they are quick to take your money, but very happy to berate you when you ask for a refund.

P.S. Over the week, I have come across many other people who have been similarly affected after engaging on a course/webinar/seminar offered by Arfeen Khan.