Personal Use — kirloskar diesel engine on warranty but no one taking the response to correct it.

Address:New Delhi, Delhi, 110092

Hi,

My Name is Dilip Das, I have purchased the diesel engine for my land work.
Model type: AV-1 XL, S.No: J[protected] this engine i have purchased from Raj Interprised form Delhi, GB ROAD, And i am using it in Orissa, Astarang Area. when i have called with customer care no [protected] they register a complaint but since 15 days passed my issue is not solve yet,

When i am calling to customer care always they giving that area person mobile no [protected] (Ganesh) . When i am calling this person he is always busy with his work and saying my engineer will visit your side today/tomorrow like this.

yesterday One on engineer reach the side and he checked the engine and said your engine is damaged form Company you need to replace it. But when i am trying to calling customer care and that per mobile no body is picking my call.

My Mobile no is: [protected] (Dilip Das)
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I want to know the call history of my airtel no. ([protected]) from 01st December'2018 to 30th April'2019. I want this resolve as soon as possible because it is quite urgent. Hope for a positive response and early revert.

Thanks and Regards

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