Piramal — Loan closure and EMI refund

Hi Piramal team,

I have a few open issues to sort out with you -

Refund of monthly EMI - Piramal charged me Rs 86, 906 on May 5th and another Rs 86, 906 on June 5th and finally Rs 19, 136 on July 5th. The total amount is Rs 192, 948. You need to refund this amount to me at the earliest as M3M has closed and loan and paid everything to you. This was confirmed to me by Neha from M3M.
Refund of Insurance Premium - I have been in touch with Mr. Shashank (copied) and explained multiple times how I was forced to take the loan insurance as I was left with no other option if I really wanted to get the loan amount disbursed to M3M. Since I had already paid them the booking amount, I forcefully took the insurance and for which have been paying monthly installments regularly. Given the loan account has been closed, I need a refund of the insurance premium. As stated before, I have been paying monthly installments regularly for insurance and hence am not liable to pay the premium of more than Rs 5 lakhs when the loan account has been settled within 3.3 years. Therefore, I expect a full refund of the premium.
GST Statement - Kindly share the loan installments statement from the very beginning when M3M started paying the EMI as I would like to verify how much GST has been deducted from the EMIs.
Loan account closure - I need complete visibility to the final settlement by M3M as to how they conclude to refund the amount of Amount- 10, 977, 359/- at their end. Kindly share all details as to how much loan amount was disbursed to them and how many EMIs did they pay, amount of EMI showing GST component.