Piratesofdeal — Refund money

Address:New Delhi, Delhi, 521137
Website:Piratesofdeal.com

Sir My name is K.Bharath kumar my mobile num is [protected]. Sir i have purchased a pair of blazers from the online website piratesofdeal.com and i got the product in which one blazer is damaged ..so i complainted to their mail on the day it self i received the product ...i have messaged them till date many times but they aren't replyind any of complaint and so i ordered another product so that they will call me and i can say them about the complaint. They call me and if i ask for the customer care number they are not giving and disconnecting the call..they did like this many times..today i have called them more than 34 times ..they not at all listning to my complain and disconnected the call and if i called them again they lift and not taking to me and cracking jokes saying "stupid customer mind nehei hei" .my order id is #13501 ..they are asking me courier to the senders address..and they will refund after min of 15-20 working days and they will not pay me any money for couriering the product... Its aganist their policy.. i throughly checked their terms and conditions its not mentioned in any where in the website that customer has to pay the money if case of refund.. why should i pay money and why i have to pay for return courier ..its their fault they sent me the damaged piece and why i have to pay for it?? Please solve my issue..i received a damaged peice i asked for a L size but they gave me XL size.and its damaged too...i complainted them the day itself i received the product and thier num is[protected]
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Jun 07, 2017
JAGDEV CHAND's response
i want retun this product because this is defactive
Jun 15, 2017
Jagdev Kaashap's response
custmar care service very poor many camplated no respone
Complaint comments 

Comments

I am prabhu my order is 31118

I Have order black color jacket and you send red color sweater, And i have order size 40 or L size what you sent is small size.what you are showing in website is total different what we get.You are fooling the customer
its very very bad experience to us .pirates is real pirates to steal the money from client.
I order black & sky color jacket but you sent navy blue jacket . it is totally different from my order and its size is also very small.

this product is not comfortable for me
Dear sir i brought your side men's soils blazer this is defactive procut i want return this my product id 7172 and my count no [protected]

Dear sir i brought your sites mens soils blazer but this is defactive pice i want this is return and my payment is refurn by me i call your custmer care but they are not receve my call my proudct id is 7172 and my contect no is [protected]

Dear
i brought your sites men's soils blazer id is 7172
and this is defactive pice i want return this product and plase call me my countect no is [protected] and [protected]

I have placed an order for 3 shirts but i could not get the related products .i have been order on 24th june 2017 still now i could not get it.i have paid the money also.

my order no: Order #9003428
mail id i had send getting mail delivery failure
Piratesofdeal [protected]@piratesofdeal.com via cpanel.indiakideal.com

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