Platinum-appliance.myshopify.com — Didn't get my product after payment

Platinum Appliances
JUPITER Quadcopter 1200 mm BLDC Motor with Remote 4 Blade Ceiling Fan (Snow White, Pack of 1)
Purchase date - 16 th September 2021
Rs.449/-
Order No # 1123
Till date I didn't get my product and no response from site and customer care number