Platinum Rx — Non delivary of paid order

Address: Chewa kalan Pulwama

Subject: Non-Delivery of Paid Order – PlatinumRx

Order ID: [123456]
Order Date: [DD/MM/YYYY]
Amount Paid: ₹[Amount] (Paid via [UPI/Card/Netbanking])

I placed an order with PlatinumRx and made the full payment. The order status now shows "delivered, " but I have not received any product. I have tried contacting the company via email and phone, but there has been no response.
Order no. 319139
Order name: saleema

This amounts to online fraud and deficiency of service. I request an immediate investigation, refund, or action against the platform.